Tranquil Waters Pool Service

I hired Tranquil Waters just south of Norman OK in June. I'm my opinion do not use Tranquil Waters to service your pool! They have over charged me every step of the way and barely do anything when they come to house. I've actually made the pool look better and not them and then they want to call me asking for money. Since the first visit on June 6th they have charged my CC 248.61 on June 3rd then $446.91 on July 6th and then called today wanting to bill me an additional 308.73. I declined and told the manager to cancel my weekly service and then he immediately sends me a new invoice with an additional charge of $123.72 for a new total of $432.45. I literally watch the service guy use my last two bags of shock but then charge me for chemicals. The same bottle of scale the tech left on the first visit in June is still sitting next to my pump but yet they keep charging me for it.

Tranquil Waters have good prices compared to their competitors. That are my go to pool service.

Used this pool cleaning company all through 2022 and the pool gotten worse for cleanest. plus, they used your chemicals and caught them charging for owner chemicals on the invoice per month and sometimes not showing up weekly to clean, Funny thing is cameras. caught everything that a person does at the homeowner places. so, I wouldn't use this company at all again.

Horrible! Told me they wouldn't service my pool unless i spent almost 1000 bucks on a new filter. Did so and in less than 2 weeks said they were not servicing my pool anymore because I expressed my unhappiness about 1. not following my instructions with a gate to prevent injury to my dog, 2 they broke my solar lights, and 3. the tech left the water level so low my motor was running dry for 8 hours till I got home from work and realized it. I sent pictures and concerns to Mike and 2 days late he said i think you can just pay us and we will not service your pool anymore. WOW, I am still in shock!

We originally hired this company to do a pool opening and maybe give us an idea of some much needed updates to pool equipment. They were very professional and honest in their assessment of our needs. Because of there assessment and the thorough job they did with our opening, we ended up having them replace a pump motor, patch a spot in our liner, and fix our pool light. The kids have become huge fans of night swimming! Long review short: we are very happy with this company and will continue to utilize them. They earned some loyal customers from our house!