The Willow an Organic Concepts Salon

For the past couple of months I've missed my hair appointments because of life being unpredictable and my regular stylist's packed schedule.I needed to find someone new, but after my last experience with another stylist when my hair was turned purple and orange, I've been reluctant to look elsewhere.After searching on Google, I found The Willow Organic Salon. Today was my first appointment. I'm so happy. Brittany did a great job. My hair was dry and brassy and she fixed it without using harmful chemicals. I look forward to my next appointment.

Jayde is THE most professional and kind hair stylists I've ever known! I have gone to her for years. She conducts her business like a pro! She values your time, pampers you when you're in the salon & sets herself apart in organic hair color & outstanding customer service! I knew Jayde was running a completely different type of salon business BEFORE I even came to my first appointment because she discussed my goals & desires in detail & before the appointment date I got a call/ automated message from her confirmation line! When I came to my first appointment & she confirmed my desires & goals had not changed from our prior discussions & provided me with time, space & pampering! No STACKED up appointments here!!! After my first appointment Jayde sent me a hand written thank you note! Any concerns or miscommunications we have had over the years she has handled appropriately & immediately. In all my dealings with Jayde for me and my special needs son she has not once been rude or unkind! I CANNOT recommend her highly enough! The organic products are amazing & have little to no odor! I cannot emphasize enough how much Jayde tries at every turn to create beautiful hair color outcomes, treat each individual with the utmost respect & maintain a beautiful salon!

Hi! I got my haircut by Genesis & it was a great experience. They gave me the exact cut I asked for. They even gave me a little card with a handwritten note thanking me for coming in & a bag with coupons which was really nice! 5 stars!

Jayde has always gone so far over the top to listen to my needs and accommodate me. I've never met a hairstylist who pays so much attention to detail, takes her time and makes her clients feel appreciated and valued like Jayde does. My hair is spot on exactly what I want every time. I love her and am a client for life at The Willow!

Jayde is one of the most unprofessional people I have done business with. After being unsatisfied and not receiving the color I wanted with my hair(I showed her a picture of what I wanted) she said she would re-do it. She also charged me more than we had previously agreed on over direct message, but I told her I would pay for the service as long as she would fix my hair to how I wanted it. This never happened as she proceeded to block me on Instagram, not only on her personal account but her salon page as well. I then had to take the time to go to the salon in person to talk to her since my only source of contact was cut off. She was very rude and unhelpful in finding a resolution. I would not recommended her to anyone I know and am taken aback at the lack of costumer service she provided, and also am stuck with hair that doesn't look good. I added a picture of what my roots looked like the DAY after I got my hair done. They are not blended and look grown out.