The Tipsy Caravan

It saddens me to write this review, because I thought Sarah was great prior to my wedding day, but unfortunately I feel like I need to share my negative experience. I purchased beer/wine/signature cocktail bartending services on my wedding day for 250 guests. This was to include mixers, napkins, cups, ice, and iced water to be served on/near the bar. Our total headcount was less than 250 adult guests. A little over 1 hour into serving guests, the bartenders had already run out of cups. Not only that, but by that time, they ran out of simple syrup for one of our signature drinks. Tipsy Caravan had suggested that we buy 5 handles of whiskey for the signature drink and by the time they were out of simple syrup, they had only used 1 handle. Instead of buying more cups while we were eating dinner, the bartenders asked to borrow some cups from the caterers, which was not enough to supply the rest of the evening. Bartenders were informing guests they would only be able to get wine or cocktails if they reused their cups, which is embarrassing and unacceptable. A guest left the to go buy water bottles because there were no cups for people to drink water from at the bar. Beyond this, I heard from guests that bartenders were not knowledgable about which wine was which and seemed to "have no clue what they were doing." The Coles Garden venue coordinator told me that the bartenders "seemed to know nothing about the event" and that they had issues with the bartenders they had to address during the evening.I understand that mistakes happen, however, it does not seem that Tipsy Caravan did much of anything to correct their mistakes. There was never a line at the bar after cocktail hour because there were no cups, so they had plenty of time to correct this mistake. It is really upsetting to think you are hiring an experienced team and getting an underprepared set of bartenders who guests said had no idea what they were doing. Not only that, but after cocktail hour, the bartenders were basically just dispensing cans/bottles, as they were unable to serve mixed drinks or wine due to lack of cups, even though we paid for beer/wine/signature cocktail services for 4.5 hours. We spent so much money on alcohol that is now going unused.My guests still had fun, but told me I should have paid more for an experienced bartending team. I reached out to Tipsy Caravan to make things right, but they only refunded me $25 for cups and $25 for simple syrup. I am totally embarrassed and hiring Tipsy Caravan will be my worst memory of my wedding day.

Such a professional, easy to work with company. I postponed my wedding, and they were nothing but helpful and understanding! At the wedding, they did a wonderful job. I would definitely use them again!

They were amazing! Very professional. Our guests loved it. Took our party to another level of fun! I would use them again in a heartbeat!