The Artesian Hotel, Casino & Spa

This hotel/ casino was amazing. A true hidden Jem. Seemingly out of a movie it was so unexpectedly beautiful. The property super clean and we won some money at the casino! This place is worth it just for the experience. Excellent service.

Rooms are very nice and roomy. Beds are comfortable. The lobby areas are spacious and well appointed. Employees are nice and helpful. The only drawback is their casino. It is extremely smokey. For new players, you have to lose a lot of money before you get the single point to get 5 dollars in free play. We were more used to getting 8 to 10 dollars in free play without having to lose overb10 bucks to get it.

I took my bestie here for her birthday. When we arrived we had to wait for a room to be ready. Then when we checked in there was a hole in my bedsheet. The staff was friendly and responsive to questions. We had spa services and that staff was also nice. After our spa services we had appetizers and drinks at The Fountain and it was good. The drinks and food. There's a lack of dinner options in this area so make sure you're aware of that before you go. Overall we had a good and relaxing girls trip and the hotel was decent.

Loved the escape to the Artesian. Spent 2 nights there, used the spa for massage (not cheap but very good). Hotel was very clean and well laid out. Pools and spas very nice. Casino was small, smoke filled but adequate even tho we did not loiter in the casino or drop a penny due to cigarette smoke. Restaurant was acceptable but not stellar. Ambiance is fine. Wait staff was very nice and efficient tho. Food was good but not fantastic- but the price of the food (& drinks) was fair. I did not feel gouged. I've been to the town of Sulphur many times over many decades. Love to walk the nature and enjoy the nostalgia. That said the town of Sulphur itself is personally very very poor. The Rolling Stones song that incorporates the lyric " poverty is picturesque " definitely does NOT apply to the town of Sulphur. To me it's astonishing that many of the town's residents live in such squalor.That said, I definitely would return. Enjoy the visit.

Stopped for a hot minute to drop some money in the casino. It looks clean but the smokers diminish the air quality. We made our way through to the well-maintained restaurant. Pleasant seating area, good service and our meals arrived without delay. The breading on the chicken fell off but had a good flavor. Didn't go with the sriracha but overall sandwich had good flavor.

We did not stay but came to eat at the Spring Restaurant. However, it place is beautiful from the outside to the inside. Everything was immaculate and I cannot say enough about the restaurant and the staff you have there. Everyone was so helpful. We enjoyed walking around the hotel. We will be back soon and definitely will be staying.

I'm kind of stuck on this one, I love the hotel and the restaurant...however the casino IS NOT GOOD. Not only is the only dealer at the only table rude, she seemed to also seemed to enjoy taking our money. Wow it was not pleasant...4 tables only one open and we had to pay $.50 per hand to be abused.

We absolutely love this little casino.Jobie the bartender is attentive, fast, and friendly.Gloria and Jennifer made playing at the tables super fun and Ken the table manager was very nice.10/10 would recommend coming here for a few hours and having a great time!

Let me start by saying I have had 3 parties here and never had any issues. I called September to reserve a suite at this hotel, I specifically asked if it is still ok to have a small bday party at the indoor pool like I have in the past. The person I spoke with said yes. I then called again the day of my reservation and asked if it is still ok to have 10 girls at the pool for 2 hours for a small party. Andy said yes it's not a problem. When we arrived and checked in we set up 2 clusters of balloons, and a cake on a table. We were then approached by the "supervisor" Alvin John. He stated there could only be 4 people in any area of the hotel including the pool. It was 10 minutes before guests arrived. We had to move our things to a conference room and disappoint all the girls and specifically the birthday girl on her 13th bday. I also want to say it was a Wednesday and the pool was completely vacant. We have spoken with several members of the staff at the hotel and were told this specific supervisor Andy, is the only 1 that has a problem with guests at the pool. I paid nearly $300 for the room, and stay at this hotel at least twice per year. I also always recommend this hotel to numerous people in my network. I will never stay at this hotel again. You have lost a customer as well as my recommendation.

Just left the hotel 7/15/24. Check in went well and our room was ready "early" at 2:00pm! Once getting to the room we noticed just how run down this hotel had become. The bathroom was dirty, the whole floor smelt like mildew, the decor blanket ON the bed had multiple nasty stains, the lamps were in terrible shape and needed to be replaced long ago, the ice tongs had food on them, and last but not least the floor was damp! I called the front desk to see if we could change rooms and the front desk lady was so kind to make that happen for us. Although we appreciated her kindness we unfortunately were still very disappointed in the second room as well. The theme seems to be that this hotel is becoming run down and is not what it was even 5 years ago. Also, side note that the restaurant on site is just no longer what it was. Their appetizer/lounge area was closed as well due to being "un mandated." For the price point of this hotel you would and should expect more!