The Alora

My roof has leaked when it rains for over a month now. I've gotten no ETA or anything. I have to keep buckets around the house and empty out GALLONS of water when it rains. I asked them to at least check on it while I was at work during heavy downpours so it didn't overflow the buckets and cause damage. They wouldn't even do that. Water leaked on my floor. They deleted my first request after 14 days and I had to resubmit. I think that's because they're obligated to fix it after 14 days. No one has yet to even return my call. Very shady. Don't move here!!!!