Sunshine Travel Vacations

I can't even decide where to start with this guy. This was the WORST experience with a travel agent. If I hadn't had any experience with travel agents in the past, he would certainly steer me clear of using them in the future. Don't get me wrong, he's not a bad person, he just does not know how to make traveling easy for a group. Which is literally his only job. He would procrastinate on asking for requests from the hotel and staff for our off-site meeting until it was last minute and then expected us to immediately jump on answering the questions. I wondered why this kept happening until I was looped into a thread of emails between him and the hotel. I saw that he had waited an ENTIRE MONTH to respond to their questions! If he had surveyed our group in the beginning (like an experienced travel agent would), there would have been no rushing for answers.I'm thankful that he allowed us the chance to review birth dates and names for our flights because he had transposed multiple people's information. These were items he could have directly copied and pasted to avoid an error. When it came time to order food for our meeting, he sent me a 49-page menu. FORTY-NINE pages with absolutely no direction as to how to interpret the meal options. Turned out that I interpreted it incorrectly and had to end up speaking directly to the hotel. Had he been doing his job correctly, the process of ordering food for our meeting would have been a non-issue.

Tim's help planning and his attention to detail made our Alaskan Cruise fun for the whole family!I will go with Sunshine Travel Vacations again, they are dependable, experienced, and professional.