Sunshine Travel Service

Bob at Sunshine Travel has so much travel knowledge it will make your brain explode. If he doesn't know about it....he WILL find out about it! He always goes the extra mile to find the best prices and connections for flights, trains, hotels, restaurants, museums or must see shows! We always buy the travel insurance from him. He makes sure we don't over pay for what our needs are. We have only had to use it once and it was for delayed luggage. Bob even started the claim process for us the day the luggage got delayed. My only recommendation is to start making your travel arrangements early and make sure he knows all your timelines you want to meet and your expectations and you will not be disappointed!

I had an issue on booking a trip for my family and asked to speak to the manager or owner was told he would be back in twenty minutes and he would give me a call. 3 hours have gone by and still no call when I called Terisa said well he is the owner he doesn't have to come in he does what he wants to. Really with that response? I own a multimillion dollar company and I would have fired my staff member for saying that first of all my clients come first they are what pays salaries and why I am in business today. Bob you know how to reach me and make this right!

Sick of the hassle of online booking sites?? get all the information and then have travelocity tell you its going to be another 50 bucks for the flight??.. then try out Sunshine Bob and his staff for the best prices and customer care in the southwest!!.. Bob has been nominated for numerous awards and has been in business over 20 years.. He leads excellent tours of Europe and knows the best places to stay in the caribbean, mexico, europe and the united states... oh and there are always hot deals to Las Vegas... make your life easier and check out sunshine for your next trip!!

I would not suggest this business to anyone. They sold us a worthless travel insurance policy. We where unable to use it and when it was brought to their attention they tried to get us to commit insurance fraud. We have made several attempts to resolve the issue and refuse to call or email us back. Stay very far away.

Bob is Great!!! His staff is friendly and he has helped my family for the last few years with vacations......

Tried to book a vacation through this agency. They were told exact dates and that we only needed hotel stay and transportation (airfare was being used with AirMiles). First they book my reservations and include the airfare. WRONG. Then they book the vacation for the WRONG dates! The third time, they forgot to include our child on the reservation! REALLY?!? Finally, they get everything correct and my husband and I agree to make the payment. We reach out via email to pay... no response. One week later, we reach out again... no response. Another week later, we call the company and are advised we will get a return call... no response. Three days later, another email to the company. Finally a response that "we need to give them a call." Called the company the following day, again we are told we will get a call back. Another three days passes, we call AGAIN, and oh, guess what?!?! Your reservation has expired because the bill hasn't been paid!! Are you kidding me!?!? Now the reservation has to be redone. We receive a new reservation and the bill has been increased by $250! Thanks to the staff and their lack of communication, now I have to pay extra money. Try to call in the following day to make payment before the reservation expires, and you got it, the agent isn't even at work! Can anyone else help?..no. Is there a manager we can speak to?...no. Flat out ridiculous and absolutely the LAST TIME I will ever use this company. Thanks for nothing!