Shady Nook Pump & Supply

I love these guys. Super quick to get to me to help solve my issues and they never try to sell me anything I don't absolutely need.

SUPER FAST & SPOT-ON SERVICE AT FAIR PRICENo water in the house, called Shady Nook Pump and Supply at 7:25 AM on Monday to come out and take a look. They arrived by 8:25 AM nd had my well working again by 10:10 AM. Problem was a short in the wire between well and the house. These guys had to dig starting at the well and working towards the house. They found short under sprinkler valve manifold. Wire was apparently damaged by sprinkler install team about 10 years ago. Chris was lead techician. He was very curteous and professional. He and Jay worked very efficiently and quickly. They were there to get my water rwstored and quickly. RDid troubleshhoting to isolate the provlem, replaced 6 feet of 10 gauge wire, added conduit and replaced dirt in 1 hr 45 min., and only charged $276, which was reasonable.I have used this company before about 6 years ago at my previous home. They did a great job then, too. These guys also told me several thing I should do to keep from having major problems with my well. They even took off the handle on the shilut off valve between my well and the pressure tank, which if turned could blow my pump off the pipe or destroy it. Told me where I need to install a valve, and reset my pressure switch to a 50/70 psi setting to reduce cycling. Also told me I needed a bigger pressure tank, 86 gallons, to reduce cycling, since I have a 2 HP pump.I will always go back to these guys for well service. They are great!

I very seldom leave negative reviews since I am a small business owner. However when I used Shady Nook Pump they came out the same day and installed a pump at a rental property even though I had asked the dispatcher to not let the service person do the work only give me a quote first. By the time I got there the service person had almost finished I called dispatch and the man who answered remembered my request by said it was an oversight and that I could pay for the time and he could have the service person uninstall for a price which I don't remember but was well higher than just letting him continue. Main point was the dispatcher was very rude.I gave them another chance 7 months later, figured anyone could have a bad day and when I spoke to the same guy he was an absolute jerk when I asked him to be sure and have someone call me before they start the work. I told him never mind and called Ace Water well service out of Choctaw and they were very friendly and took care of me for a fair price and gave me a quote before he began the work and came the same day. They earned my business with friendly communication and great work!