Serendipity Market

I absolutely love this place! You can find amazing gifts and rare finds. The employees are super friendly and helpful. I have purchased gifts for my kids, decor for my home and clothing for myself. If you are looking for cute gifts for Christmas this is my go to place.

The Serendipity Market is such a great concept for local business owners to have a retail space to sell their goods. What is unfortunate is the customer service of the staff working the market. I have shopped here frequently over the years and have consistently had the same experience. The staff are Not helpful and often accusatory. For example there are multi aisles in the store if my 13 yr old daughter is on an aisle alone she will be approached and told no one under the age of16 is allowed in the store unaccompanied, all awhile I am an aisle away. These comments are made when no behavior even warrants her being approached to begin with. Mistakes are made on credit card processing and no apologies made the attitude is almost like it was the customers fault. The over all tone of the store is that the customer is wrong or out to reek havoc on the store. So bizarre. I encourage anyone thinking about or currently has a booth there to address this with management.

This is an excellent place to find one of a kind gifts and decor items. The atmosphere is friendly and relaxed. I could spend all day just looking around and always manage to find something unique.