kitchen with stainless steel appliances
the front of the home
a home under construction
the logo of the company
the front of the home
Sloppy paintwork throughout
Had to mention/beg them to repair this
empty living room with wood floors
This is their finished product
Logo
Did this on several outlets
Billy H.
Jan 10, 2025
Did an amazing job with our lake house! Smooth process. Kim was great to work with. Skippy explained everything.
Read MoreAlbert B.
Dec 29, 2018
They are very good except for some of there framers are horrible but I would see if you you can get Mitch Buss to frame for you.
Read MoreMichelle K.
Jan 8, 2025
Very easy to work with. Love the office staff. The sales lady Kym is amazing. She was very detailed and you can tell she loves her job.
Read MoreWendy H.
Jan 10, 2025
Michelle was very easy to work with. I loved that they have a showroom that you can go and pick all of your selections. Very happy. Will use them again.
Read MoreGlenn M.
Mar 25, 2022
The WORST contractor we could have chosen. Slow, sloppy, no show, late show, weeks without work being done, lies, never on site for subcontractor, didn't even know what was going on most days. Months past date they said it would be finished. Worst I've seen. .
Read MoreMatthew A.
Dec 15, 2017
Don't even get into a contract with these people! Sub par contractors, that are lazy and don't do good work. They take more days off than they work! We were told our house would be done sept 15th, that came and went. Contract said oct 19th, that has came and gone, now they are saying 2nd week in November. They have an "extras sheet" that is for change orders. They won't keep it updated until the end and then boom you owe a substantial amount of money. Instead of keeping it updated so you know where you are and can either stop adding extras or add more if you choose, they spring it on you last moment. Our extra sheet was at $15k for many months, in a matter of 11 days it doubled! And we hadn't added anything new in months! In our initial visit we told them we wanted rounded corners instead of square throughout the house. When they did dry wall we had all square corners. We thought it was on our contract for rounded corners like we had told them, nope they didn't add it in. So we think we are charged for rounded corners and then well if you want those we have to add those in. They don't pay attention to your request And then need more money to make your home like you want it. Seems to be more money more money more money!!!!You must stay on them and their contractors or things won't get done right. We were assured we had one of the best stair case contractors in the state. The quality of work we got was junk! It was supposed to take 2-3 weeks to complete our stairs, it's been over 2 months and it still isn't complete!!!!! If we had to do it all over again we would without a doubt use another custom home builder! We have recently learned that our bank will no longer be sending them business because of problems they have had with them. STAY AWAY FROM RICHARDSON HOMES UNLESS YOU WANT TO SPEND LOTS OF MONEY FOR POOR QUALITY WORK THAT TAKES FOREVER TO COMPLETE!!!!****UPDATE****** 11/6/17After promising ya that we would be in our home the second month in November we were now told that it will be in December sometime. Our staircase was such a fiasco and we told them it needs to be taken down and redone. They didn't want to do that, presumably because it would cut into their profits. Today they notified us that the stairs could no longer be "fixed" and had to be taken down. All the while NO other work in the house has been completed that we can tell. Stay away from these people! Update - 11/25/17They have finally promised us it would be done by December 15th. They brought in a new staircase crew as they are repairing the stairs. So far it looks good. In the meantime they have made a few repairs all of which are crap. They tried to touch up the stain where the granite Install crew scuffed it up, you can see the indentions in the wood and they didn't even cover it up good. There are chips in our granite that they put caulking in, instead of just replacing the granite. It looks horrible. The work is still slow and still subpar. If you are thinking about building a new home pick a different company! Update 12/15/17Today is the day that they said we would be able to start moving in... guess what, it still isn't complete. They even tried to get us to close today and they would come back and finish the work. What kind of business ask someone to close on an incomplete project? Deadline number 4 missed, waiting to hear when deadline number 5 will be.
Read MoreTrevor M.
Oct 24, 2018
Don't let their family build your families home. Everything results in a patch job when you paid for new. Careless unresponsive superintendents. Constant excuses on their end as to why they can't get work done. Contract was for home to be finished by mid June. We were given the ok to move in. It's now end of October and home still isn't finished.
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