Retreat at River Bend

The office staff does not follow up with issues. The staff cannot explain charges on account and the maintenance staff have horrible attitudes.

partments are cute and rents decent but walls are thin staff closes office when they feel no warning to residents. parking is so bad people park illegally (in fire lanes) constantly yet only certain people are ticketed/towed for it. I was told its not in their budget to put screens on windows?? the hand rails in showers are just pvc pipe. there are several dogs over the allowed weight their owners do not pick up after them. there are always underage kids outside being obnoxiously loud after quiet hours. the parks worn out and small. people honk in the parking lot at all hours.....

DO NOT MOVE HERE!!! Please read the entire review if you want a genuine feeling of what it is like to live at this complex. 1 star because there is no option to put 0. My family and I moved in towards the end of September because we needed a place quick and this was the only option that we could find within our budget at the time. We figured that maybe the reviews on the place were just some unhappy people who were frustrated at that moment. They were not. We came to tour the complex and at first glance, it didn't look like a bad place to live, but boy was I wrong. The touring unit was decent-looking, so we figured that the maintenance on the other units would be at or around the same quality. We came to look at the apartment that we were going to move into before signing the papers and there was trash that got left on the porch, including raw chicken that has become one with the porch, the maintenance that they performed on the unit was the definition of the "Renter's Special." We let them know about all of the issues we had with the place and they assured us that all of our issues and concerns would be addressed before moving in, so we signed the papers. This was one of the worst mistakes we've made. We came the day before we were set to move in so that we could clean up the floors, cabinet areas, etc. The only thing they had done was remove the destroyed trash bag from our porch (not including the raw chicken). I voiced my annoyance about the unit NOT being move-in ready and the ladies in the leasing office assured me that it would be done that week. We are currently a month into living here and not a SINGLE thing has been fixed on our unit (Yes, the raw chicken is still here). My wife and I have a 3 year old and a 10 month old and we are genuinely concerned for their health, and ours. They have shut off the water 4 TIMES since we moved in and have only had 1 email informing us that they were going to do so. Our dishwasher smells like a skunk decided that's where it wanted to die because they haven't come to replace it. We haven't been able to wash our clothes for almost 2 weeks because of the lack of urgency this entire place runs off of. The people who run the leasing office and maintenance crews are as honest as a scam artist. There is water damage in multiple areas of our unit, they refuse to give us a key fob to utilize the gym because they're "Redoing the systems" but haven't touched anything. They are still planning on charging me the gym fee. Dog excrement litters any grassy area, trash is strewn out across the grass EVERY morning, there is no sense of urgency with anything regarding maintenance, roaches should be charged rent, the fees are ridiculous, the people who run the place need to be replaced. Please heed my warning and DO NOT make the same mistake I did. This place NEEDS to be shut down or put into new management. There is plenty more I could put in this review, but I'm not looking to publish a novel. If you have any questions or concerns, feel free to email me at [email protected]. I will be more than happy to provide you with an unfiltered, genuine review for your question(s) and provide photo documentation as well, if possible. If you made it this far, thank you for taking the time to thoroughly read this review and please, for your health and mental sanity, stay away from this place. It isn't worth the heartache.

Outrageous how many unnecessary fees are added each month and the maintenance don't fix anything and the management cha about 3 times in a years time and the lease was changed to allow the landlord to keep the extra money that they are keeping

do not move here!!!!!!!!!!!!!!!!!!!!!!!! management are racists, they say rent is $800 but add $300 worth of bogus charges to your rent but cant explain what those charges are for. maintance doesnt fix the things that need to be to be fixed fixed. black mold are forming behind the walls in the bathroom due to the moisture that accumilated from leaking water. pool constantly dirty, and we are being charged for things that the appartment complex are supposed to pay for. i repeat, do not move here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! do not move here!!!!!!!!!!!!!!!!!!!do not move here!!!!!!!!!!!!!!!!!!!

DOOOOOO NOT MOVE HERE , scammers at its finest !!!!!! Never would have signed the lease if I would have known I'd be paying $300 a month for a apt that's 800 square feet ! On top of the roaches , trashy complex , I DONT RECOMMEND , I'd put 0 stars if I could but I CANNNNOT wait to move far away from here

Recently move in back in April. My fiancé and I were told we were getting a certain unit so when they us the keys we went to the one they showed us only to find out the keys didn't work. Turns out they gave us a completely different unit where we could see into the neighbors windows straight across from us. I called them and told them I didn't feel comfortable living in an apartment where my window is right across from someone else's window. Not to mention the apartment they put us in was disgusting. There was gunk coming out of the shower and the whole place had a horrible paint job. When they finally gave us the correct apartment it was a lot nicer than the first one. However, the dryer is extremely old and hasn't been working the past two weeks and has randomly shut off and turned back on. I've filed a work order multiple times and they never make an effort to fix it. And just yesterday our AC went out and called them later that night about getting it fixed. They said they talked to maintenance and could be by in the morning to fix it. I don't like people coming into my home without my fiancé or I there so I informed them that I would like to be present especially to point out what the dryers doing since they were supposed to fix that as well. Well I've been waiting all morning and no one has come to even fix the AC and I have to leave for work. I will be calling every day and maybe twice a day until they fix this. This is unacceptable. I'm pregnant and it was 100 degrees out the other day. I will be updating this review if they ever decided to actually take the work orders seriously.Update: they still have yet to fix our dryer and our AC. We've called them multiple times and it's been three days with no proper AC and going on 3 weeks trying to get them to look at the dryer.

I've put In a total of 8 maintenance request none of the 5 broken things have been fixed and I've been here for 8 months. I now have water going to my downstairs neighbors bedroom and bathroom for when I use the shower they keep on claiming they fixed it. which this is the first thing they have ever tried to fix while I'm here. but the situation has gotten much worse. when I moved in the toilet, dishwasher, towel rack was brome and everything is covered in spray paint. EVERYTHING. there is mold growing. the refuse to fix anything. if you choose here you better hope you have a legal team because they will screw you over. DONT CHOSE HERE

Top 5 worse apt complex on the city. Don't pay contractors! apts have mold ,flooding ,ac issues...maintenance is overworked and under paid!

At the time I moved in the apartment wasn't painted the walls were dirty. I had to buy paint and paint the walls myself. The floors were just as dirty. It smelled of smoke so bad. The water bill is so high. They have you paying for sewage that goes out. How do you monitor that? The apartments look nothing like the one the post on their website. the ceiling in thee bathroom has water damage and about to fall in.The toilets are so small a 3 year old wouldn't have any problems getting on it.