Rainbow Auto Salvage & Garage

This used to be our go-to place for parts and repairs, but the new management has proven to be difficult to work with lately. A few months ago, we had them replace the transmission on our truck. We have no complaints with the work they did, but when I went to pay the balance, the woman at the front desk had inadvertently added the $500 deposit we made (to source the part) rather than subtracted it. She was so confident in her numbers that she argued with me for more than fifteen minutes (because I wasn't about to pay $1000 that I didn't owe) before she finally got out her calculator and figured out what the problem was.Thinking that might be a one-off, we called them again when we needed a replacement part. When I went to pick it up this morning, the same woman was at the desk. She insisted that I pay for it first - at 30% more than the quoted price - before she showed me the part. After I signed the receipt, she showed me the rusted out part. I told her that wasn't what I was expecting, but she said, "That's what you asked for." I called my husband and sent him pictures, and he said to walk away from the deal. I didn't think I could because I'd already paid for it. I asked her to process a refund, and she belligerently challenged me to show how the part wasn't what we had requested over the phone. After I started crying (because that's what stress does to me), she went to her computer, printed out the receipt for the refund, threw it on the floor in front of me, and said (I apologize for the language but this is a direct quote), "Here's your fucking receipt, now get out of here and don't ever come back," as she was physically shoving me out the door. At least we can agree on that last point. It's no longer safe to do business with this company.

They've done mechanic work for me a few times and have done a good job, often for a surprisingly great price. Honest folks who have been around for a while and volunteer a lot of time to the town of Holdenville. Let's keep them around!

Dont take your business here they do crappy work charge people for things they weren't even supposed to do and put bad parts on my car. I have had to spend another 300 to fix it after they charged my grandpa 400 in the first place only giving it 1 one start because I have to would rather just leave it as no stars