Pat’s Tire & Auto Repair - Quail Creek

If you have a luxury or what's considered to be a luxury car they can't help you with much. Tires had to be ordered 2 weeks in advance and then I was told I can't wait for them to be put on because it will take them 3-4 hours to do.They also can't do alignments on any car other than American made cars.Back to the dealership and Hibdons I go. I was really hoping to give my money to an Oklahoma owned business. :(

Since the early '80s I brought my company fleet and personal vehicles here almost exclusively. On my last visit to purchase tires for my personal vehicle, the tire tech broke a tire pressure sensor when mounting a tire. I tried multiple times to have a conversation with the company to come up with a solution. They simply avoided me for weeks. Just blew me off. Feeling uncomfortable driving with a constant "low pressure" warning on the dash, I had little choice but to have it repaired at a dealer that would use EOM parts. You know, put it back like it was before the damage was done. That was $350. I then tried many, many times to negotiate some type of restitution. I was open to anything reasonable. Their reasonable offer??? A single free oil change. So much for taking care of the customer and loyalty. I can no longer recommend this poorly managed company.

Pat's Tire & Auto Repair took care of my car. I booked an online appointment through their website. I received an email the same day confirming the day/time that I asked for. I dropped off my car at the appointment time. The car was fixed within a few hours. The staff was very friendly. The whole experience was easy. I will certainly come back if I have other issues with my car. Also, the pricing was super reasonable!

I came yesterday to see if they did walk ins for oil changes and the lady at the counter asked if I could drop my car off for the rest of the day. I said no and she gave me an appointment for the next day due to how busy they were. I got there at 10 and was told it would be an hour and a half, but I ended up being there for 2 hours and 30 minutes. The man up front was very sweet and apologized for the wait, but the lady didn't offer any sort of apology and seemed pretty off any time she talked to me. Apparently, they didn't have the oil filter my car needed and didn't inform me before they started. It took longer than expected because they were waiting for someone to bring them the correct filter. I would have appreciated a heads up because I would have gone somewhere else due to my schedule.

Never will I ever... bring my car here again. Took it in last summer for a simple oil change. Arrived at 9 a.m. Never heard anything from them, so I had a ride drop me off at 4 p.m. to pick it up. Ample time to have oil changed. However, my car still sat in the spot I parked it in, untouched. I had to wait another hour while they changed the oil. Fast forward to last Friday. Was having problems with my car losing power. Called ahead of time to discuss the matter before bringing it in for a thorough checkup and estimate of repairs. So, it apparently sat there on their lot, where I parked it, Friday, Sat., Sun., and half of Monday, when I called to find out what the hell was going on. All I got were lies. No one tried to call me, like they said. No one had looked at my car. Just went to pick it up and I will NEVER BE BACK!

Was told it would be an hour for my busted tire to be replaced, but two hours later, they still haven't pulled the car in to the garage.Price was high, but when you don't really have a choice, at least they were open.They close in 45 minutes. 3:00 close time is odd.Steve was cordial and there would be more stars had the quoted time been accurate.

These guys took real good care of me and my car. Fair prices and friendly and professional customer service. Highly recommend!

I called them for a quote for two sizes (offset) for a Monte Carlo I was working on to flip. Took down my sizes and call-back number. Never called me back.Not too anxious to sell tires in my opinion.

Was refused service on the one off may. Lady was rude and seemed like she hates her job. Service I needed was something she said they didn't do then one of the men there said they did and nobody seemed to know what was happening. Either lazy or just plain ignorant.Update... drove right over to Discount Tire on Penn and Rick hooked it up straight away no issues!! Made my issue his priority! Thx Rick @ Discount Tire Co. Pats needs to step their game up ‍

Fantastic service! Love this place!!! Very personable, patient with me when I didn't know exactly what was wrong with my tire, and quickly determined the problem which was an easy fix. They didn't charge me anything, and I was so thankful and impressed with this business I had to leave a review. If you are in need of anything tire related near Quail Creek, I highly recommend this business! A++++