Pancho's Liquortown

Haven't been to Panchos in a while and very shocked to see their empty shelves. They're one of the few liquor stores that are not open on Sundays, but this is a Friday afternoon, the store was very dark and dismal. I'm sorry to see what looks like Panchos is falling on hard times.

Not impressed. I drove across town based on a recommendation for this store. The selection was just ok for wine. Prices were higher than Byron's and frankly, higher than the grocery stores. The place smelled like weed. I couldn't locate the items I went to buy and all the employees were in a room behind the cash registers and not around to ask. I could, however, overhear them talking and cursing. Totally unprofessional and not helpful. I didn't dare go back in there to get someone. Very uninviting. Nobody said a word to me. So I just walked out. Not a word spoken even though I walked right by the room where they were located when I exited and tried to make eye contact.

This place is great. I've never had a bad experience. I recommend giving then a try. If you have questions there is an employee, who's pretty much always there, David. Ask him. I usually know what I want going in , but any time I've had a question he's been very helpful. The entire staff is great but David is always ready to help.

I do not drink; I do not like being around drunks. (Alcohol either bores me or annoys me most of the time.)That said, I occasionally need a bottle of wine for a dinner party, else a bottle of rum (usually Myer's Dark) for a Christmastime rum cake.On the rare occasions I DO need a bottle of some kind of hooch, Pancho's is one of my three favorite liquor stores to visit. (The other two? Byron's and Mayfair.)The service there is fast and efficient, and the selection is vast.Very easy to find, too -- right on Meridian, just south of Northwest Expressway.

Runs out of beer and my brand of liquor often.Hours are unreliable.People not friendly

This is one of my go-to liquor stores. They aren't huge, which is on the downside, but their prices are competitive. They have a decent selection of wine. In fact, I'm always pleasantly surprised at what they have. As I said, they have a good selection. I've been pleasantly surprised with their French wines and portsThey also have a good selection of alcohol. I e gotten very good tequila here. I never feel dissatisfied here. I always feel like I got what I wanted. Thursday's is ladies night, and we chicks get a discount. Everyone is friendly and helpful.

After much careful thought, I've decided to drop my review by a full two stars. The only people who are friendly here are the guys doing the stocking. The people working the register (who seem to be owners, managers, etc), almost never even speak to me. Since we've moved nearby, this is my on-the-way-home stopover, but apparently there's no such thing as becoming a regular. I was in line the other day when a cashier talked to the couple in front of me the whole time. I almost jumped in, it seemed like such a casual and fun conversation. They were talking about a popular local restaurant (something I know a thing or two about). But the opportunity didn't present, so I patiently waited my turn. When they were all paid up and I set my things down, the cashier's entire demeanor changed. She didn't speak to me, could barely muster a response to my, "How's your evening going?" I'm not sure what I did to deserve that, since my main role here involves grinning at everyone while I spend money. I've been in several times when I've bought a lot - a trunk load of booze for a party or for our perpetual stockpile. I can count on two fingers the times someone has helped me out to my car. They package it up without speaking to you, without offering to help, and most egregiously, without thanking you. I'll probably shop at Sean's since it's just up the road and they seem to enjoy their customers.

Excellent service,always willing to go the extra mile...vast selection of all types of products both high and economy.

I ant believe after all these years I went in for the first time last week. Brenda went out of her way to help me find and order a specific wine I was looking for! I highly recommend Ponchos!!

a liquor distributor told me that Panchos was one of his favorite customers to work with and highly recommended them. I bought champaign for a wedding and they allowed me to return the unopened bottles