Jayne T.
Dec 26, 2024
Horrible stench of pot smoke constantly. Mgmt will not enforce lease rules. Came home from Christmas holiday with family and apartment wreaks!! So bad I will have to replace all my pillows. Disgusting. Makes me ill .
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Troy j.
Jan 19, 2021
Short: Booked apartment from out of state, arrived to a disgusting/dirty apartment with dead insects everywhere, smelling of cigarettes, and generally unclean. Received charge for fire extinguisher that i never had when i moved out.- I moved in June 2020 from out of state and had leased the apartment before arriving in state. The staff was very friendly over the phone and when I picked up the keys. The apartment however left a lot to be desired. There were large dead insects, including cockroaches in the bathroom and on the kitchen floor. The drawers, cabinets, and counters were all filthy and the apartment had a very prominent cigarette smoke smell. The garage was incredibly dirty, the garage door was bent and often prevented it from closing properly if at all. The fix for the cigarette smell was an air freshener in my vents and the garage door was kicked into submission so that the dents would not trigger the safety sensors. Upon move out we received a charge for a missing fire extinguisher. I stated that we never had one while living there and was told that their proof that we did have one, was that there was a picture from the previous tenants move out showing it which happened almost a month before me taking possession. I insisted we did not have an extinguisher and that we checked through all of our stuff as we unpacked it to ensure it wasn't accidentally packed. Keep your expectations low and make sure to take pictures of items not being in the apartment so you aren't charged for them later...
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Connie B.
Jan 7, 2021
I have lived at Montclair Parc since April of 2020 and l love my apartment. The complex is well-maintained and safe. I rarely hear my neighbors. I would like to add a special commendation for their Maintenance Team, especially Corey Jones, for the excellent, prompt service that they provide.
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Jaidan A.
Sep 28, 2020
Cory, a member of the maintenance team, has helped me on more than one occasion. Their entire maintenance team and main building staff are exceptional, easy to communicate with, and knowledgeable. Thank you to Cory and team for helping me when I have questions and with this recent transition I have had at Montclair Parc.
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Cheri Y.
Oct 4, 2013
The worst Corporate housing I have ever seen and for $3,000.00 a month! Who are they kidding!?Soon as I walked three flights up to the door, there was a pile of puke on the landing on the walkway between the door & next door apartment! Dog puke, people puke?? What in the heck?! I didn't hang around long enough to check out the pool, gym etc., You couldn't pay ME $3,000.00 to stay here! Shameful.I returned the keys and left.
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Juliette L.
Jul 19, 2012
Poor insulation, but cute apartment. Each apartment comes with a large garden tub, and spacious WIC. Make sure to never get an apartment here facing west, because the windows are oversized with very poor insulation, and with the Oklahoma heat the poor AC can not keep the apartment cool especially on the third floor. This was my mistake on getting an apartment facing west on the third floor, but then again.. I had no idea the insulation would be this terrible. Montclair Parc offers a great courtyard to take your pet out, but never refills the bins with doggy waste bags. Also, it seems like NO ONE picks up after their dogs. If you are walking through the courtyard or anywhere in Montclair Parc make sure to look down while walking so you don't step into a surprise!All in all it's a cute apartment to stay at for a temporary time and the maintenance crew is pretty prompt.
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Blake W.
May 20, 2024
The pool closes at 5 pm now when im paying 1500 a month for a 2 bedroom apartment... ridiculous
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Jessica B.
Sep 6, 2022
I see the previous reviews are similar to my issue. I have moved out from Montclair Parc apartments and was given a $745 fee to REPLACE the entire carpet. They claim two stains in the living room, two stains in one bedroom, and two stains in the second bedroom. I called to ask about the charge and they told me their highly experienced carpet cleaning team that they use exclusively looked at the carpet and decided, without attempting any cleaning, that it would be best to replace the carpet. I can attest that there was nothing more than normal wear and tear from the one year I lived there. I called the office and was told a confusing calculation along the lines of when the carpet is installed it has a 5-year lifespan at which it will be replaced. Then it is divided by 60 months and if the carpet needs to be replaced before the five years is up, depending on how many months the resident lived there, it is the resident's responsibility to pay out the amount of the 5 years. Of course there will be some wear to the carpet after living in an apartment for a year and seems incredibly unfair to the resident that there is no attempt at cleaning the carpet before deciding to charge them $745 to replace it. Then there was also a $125 charge for trash removal. I was only charged $50 for "light cleaning" and when I was trying to figure out why they would charge $125 for trash removal I remembered I had accidentally left a large empty cardboard box in the closet outside on the patio. I can't imagine why I was charged that much when the apartment was left in a state where it only cost $50 for a light cleaning. When I called the office about any billing questions they advised me to call the billing department where I am required to leave a voicemail and wait for a callback. I have called twice and have not received a callback but I have received email notices threatening my outstanding balance will be sent to collections by a certain date if not paid while in the same emails, offering discounts on the balance I owe. I would just like to discuss the issue with an actual person.
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彩霞
Oct 11, 2021
I wanted everyone to make sure when you decided to ever leave these apartment make sure you sign papers stated your 30 or 60 day notice!!!! Do not leave until you do!!! They will say ok or I'll put it in the system which they will forget and make you pay an extra month more than your notice!!! I gave the manager up front a verbal notice in July letting her know I will be moving in September and " she said ok I'll put you in the system" and then I went to go make sure, the manager was like " oh I thought you wanted to move into a bigger apartment" if you are unsure and as a manger you would call to verify!!!! So now that I've paid the 2 months already they are wanting to add another month!! I've always been on time with my payments and the fact the solution to this problem is to pay because I don't want to mess up my credit is just ridiculous!! Do Not Let them pull one on you!!!
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Kim S.
Aug 20, 2019
The place has severely gone downhill in the past few years or so. Not the same type of office workers. The main office itself reeks of animals and is dirty. Good help must be hard to find!; maintenance workers, cleaning, property management and overall management/owners to allow that to happen. My observance from checking in again to see about renting.
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