Mac's Tag Agency

I'm not quite sure how to write a tag agency. They're typically impersonal and slow. I think if you get there early in the morning you can get in and out fairly quickly. I can't say anyone was overly friendly , But they also weren't rude either. However, they did quote me the incorrect price over the phone.

This is as bad as it gets. Went there for drivers license renewal, a 15-30 minute process max. This place has you take the picture, pay, then makes you wait an hour more to receive a "phone call" for pick up. They deserve a 0, but yelp doesn't allow them I guess.

This place very very slow!! They've been on the job for ever and still can't get right .... really smh... the one taking pictures slow!! The one doing IDs needs more training .. won't be back to this hole in the wall!!

Slowest tag agency ever. Horrible staff and very slow. Go elsewhere. Not recommended

This place is ridiculous. Staff was rude. It smelled horrible. Very unfriendly. Did not assist at all. Great service at 29th St. Tag Agency. Zeros stars.

This place is very racists I stood in line for 45minutes and they said I cut because I let 5 people go ahead of me. Because they were seating in their cars because it was cold. One fat lady and her husband is the only people who said I cut and they took their word. Everyone that was in there was Mexican and they'd rather help one of their own than me. So because I was the only black lady my word meant nothing. I even asked them to pull cameras. I came to this place 3 days in a role and still no help. You realize that everyone is these comments who left a bad review is not Mexican. I've never felt so embarrassed and discriminated against. This is the worse tag agency I've ever been too!! Even when I called in they were rude. I will never come back and I will let everyone know if you're not Mexican don't come

I hate this place with a passion. The fact that you have to get there super early because the first 25 people are seen for license renewals. Like what? Seriously? Ridiculous. After that you have to wait "an hour" for a call to come back. It took a total of 3 hrs for me to get seen, take a pic and receive a PAPER COPY of my license! Not even the real thing. The girl who took my picture is rude and very unprofessional. Listen I don't care about what you do in your private life but at least hide all those hickeys on your neck and lose the attitude. Also why do I need to show my stuff twice to the people at the window (which she checked that I had everything for my real ID) and I have to show it to the girl taking the picture? Make it make sense. I never understood why people who work at tag agencies/DMVs never have a sense of urgency. Like seriously just get people in and out! I have more but it's pointless..any other place is better than here.

I will certainly return to Mac's in the future! Such great friendly people to work with! They get you in and out as quickly as possible and with a smile on their face the whole time! Great job Mac's!

Thanks for you solid customer service and support during this busy time. The staff was working diligently to help as many people as possible during a time when it's difficult to get your license renewed. I greatly appreciated your help!

Recently I had to get my drivers lic renewed and used Mac's like I have for years. Their customer service is always respectful and efficient and my recent encounter was no different. They had plenty of room for social distancing. I also appreciate the fact that their staff is bilingual and able to assist their customers. I recommend them to everyone I know !