Liberty Pointe

So far I would say stay far away from this place!!! On the 6th I drove up fom Austin to find a second place for my hubby to stay while he is working the next 8-9 months. A sister property sent us here. Took a tour, though not of the unit as it wasn't available, and we accepted for a move in date of the 9th. After an hour, their online network went down in the middle of the application, we recompleted the lost info again, and we headed back to Austin. We asked if they could leave our keys in the apartment as we would not be in until the office was closed on Sunday, to which they informed us they could not. Fair enough, I let them know we have one friend, who is caring for her husband who just got out of a coma, and would ask her to pick the keys up for us.The next day I received a marketing call. Really? If you are going to call leads, maybe you should talk to the leasing agent first to get your job straight before insulting a potential resident. We were accepted that day and called to have electric hooked up. We signed their papers, hubs sent a note back with our friends name who would be picking up the keys on Saturday. We got a confirmation back from them. We sent over the account number and hook up date of the electric to which they asked for the paper from OG&E. No problems, we sent that. Followed up with a second note staying that the deposit was waved, so they would not have to be concerned about payments to OG&E. Again, the incompetence of Lisa comes back asking for the paper work. At this point we aren't sure if Lisa is the problem or if it's all people in OKC can't do their jobs. We obviously don't know the area.Saturday, our anniversary, and in the middle of a timed cooking challenge for our party, we receive word that the complex will not give the keys without authorization. A fact we made in writing on Friday. In order to continue without interruption to our party or our friends already inundated life. 2 emails, and 3 phone calls later, it was finally done. Again, with the incompetence. We wake early on Sunday. Load the truck and head for OKC, only to get in at 830pm, for a 7am call to work, to a disaster. The waft of either death, dog or cigarette smoke that drifted out when we opened the door was enough to nearly send us to a hotel right there. Then add, the floors hadn't been cleaned, the walls had been painted with the trim unfinished, paint bloches from touch-ups, the tub and tiles were still filthy and the shower head still has pink mold growing in it. Clearly no cleaning was completed, besides the last tenants move-out. Then add to that, the door handle and locks were missing to the back door and storage unit, not to mention half the paint. Oh, and boxes if Christmas goodies from the last tenants. Really??? The kitchen laminate has 2 cent. gaps between each of them, which can only lead to lift up &/or dirt in the open cracks. Shoddy craftsmanship at best. The next day I demanded to have the manager over. Here's how she starts..."I'd be interested to see what you think you have found since I personally did 2 walk-throughs on this place myself." Really???!!!! Start there?? I mean before you have learned that I OWN an interior design firm and get paid to make sure homes are correct. The only thing I can give her is that she got humble real quick, sent someone to fix some of the repairs and promised to get the others done promptly. The promise was a lie.I left the husband to himself and came home to Austin. Over the week he discovered the washer didn't work...took 4 days to fix it. We have now discovered the dryer doesn't work either. AND GET THIS...they have the audacity to try to extort my husband to sign papers that we have to provide a receipt for carpet cleaning, from a pro, when we leave. Oh, and it would cost us $25 for touch-up paint, a point the leasing agent ensured would not be a problem mounting the flat screen. Or is that yoy dont want to complete the half-assed paint job. Really, because I shamed you for not doing your job, at all and made you actually clean the smell of filth out of the carpets?!?!!! I think not. That will be shredded. I should report them now for extortion.I have now called the owners, Weidner, 4 times and they will not call me back. I'm not sure if it's this management company, this complex, or OKC, but I would RUN as far away as possible. 17 days in and we regret every moment of this poorly operated project.

Had to get our mail carrier to come looking for our package because tracking carrier said it was handed to the office but when we called, they told us there was NO package. We ordered again and the SAME thing happened. After 3 orders, a case had to opened!!! They had a nice excuse as to why they lied about not having it. Next time, maybe send an email instead of making the USPS come searching :)

DO NOT EVER RENT HERE!!! I pay my rent on time even when they don't meet state requirements for living conditions. Long story short, you'll be better off in a homeless shelter than this dump. Moved here from NY to work at Boeing and my friend told me about Liberty Pointe. The office staff truly has the worst customer service/ management system that reflects their incapability to deliver an actually good living place. Jacob is great. However, the assistant manager, Allison Collins and another gal in the office are both quite silly. Their minds are too insufficiently cultivated to comprehend tenant concerns. They use a lot of positive lingo to shut you up (I will call you, Let me look into it and get back to you, Thank you I will look into it...lies) when you need something fixed/taken care of, and they continue to disappoint by never delivering any actual results. The construction quality of the buildings are extremely poor, paper-thin walls! Every weekend, we hear people partying and talking loudly from their balcony.

It may look great in photos, but my husband and I (along with many neighbors) are VERY displeased with this place. There have been multiple car break-ins, an APARTMENT break-in (just this morning), and a gun has been pulled out on someone involved in a hit and run - right in front of my apartment. The incident with the gun has been the only time the front desk sent out a notice about crime - yet there have been many others. This could be due to the broken gate entrance.. it's been A MONTH since it's been closed and operating. We've been told that there is a security guard who circles the lot every thirty minutes - and I have never noticed. Also, there is no number for the security guard, so how are residents supposed to call when there is suspicious activity? Our rent is $1000+ for a two bedroom-one bath. The water was through Minol when we first moved in, and without warning or (what seemed like) consideration, they switched to a new company that distributes the water bill out to everyone - and I don't remember hearing this from our front desk. I heard it from a fellow neighbor, and compared prices. Ours averages around $40-45.. which is NOT normal for our two person household. The pool had a few issues last summer, and there were multiple times when I saw NON-residents (teenagers) in our pool/grilling area, unattended. Front office workers have left early before, which is very unsettling to me. There have been a few employees who have not been very gracious or helpful during our time here, and as I have discussed with other neighbors, one employee in particular is extremely condescending. For residents to pay as much as they do, this place is a dump. I no longer feel secure here. My fellow neighbors no longer feel secure here. My husband and I will be moving out very soon, and have been told that the move-out process is not easy with this company. I will be releasing information on that as well. Inquiring residents deserve to know the truth.

I really enjoyed my stay at Liberty Pointe. I won't deny that the price is a little steep, especially after utilities, water, trash, pet fee, etc. but it was perfect for me as I was new to OKC and knew little about where to live. They do definitely take advantage of being one of the few apartment complexes close to Tinker, but negotiations are not completely out of the question.My only issue was the lack of follow up from the staff. I went in to ask for a new key fob, the ones to get into the workout facility and open the gate, and in the 6 months I lived there I was only able to use the workout facility after office hours for about 3 months. And I never was able to get the fob to work opening the gate. That being said, there's a keypad for the west gate, so it was never a major issue.Even with a little mishap on my end during move out the staff was very helpful and understanding. Thanks for a good start to life in OKC!

Best apartment community I have lived at thus far. The complex is clean and updated appliances. Roxy was great at showing myself and my wife around. Trust me I do a lot of reviews on a lot of places and this is a great place to live. They have a dog park, nice lake at the front of the property and basketball courts. I am so glad I decided to make this place home. And there is plenty of parking all over the complex.

This is a wonderful place to call home. From it's beautiful view of its pool and lounging area, to the exquisite furnishings that they present in the apartment. I love this place, I am so thankful to have stumbled across it and even more so that I get to call this place my home. 10/10 recommend to anyone!!

Allison is awesome! Moved from out of state and she got me set up quickly and easily. Easiest move I ever had! Beautiful apartments in a beautiful setting. Love it here!

LOOK SOMEWHERE ELSE!!!!!I have lived here for almost 2 months now and I am NOT impressed. I should have read the reviews prior to moving here, but coming from out of state and looking for something close to Tinker, this was pretty much the only option.This place definitely takes advantage of how close it is to TAFB by over-pricing the rent. We're in a 2-bedroom apartment, on the first floor, carport and we're easily paying $1100 a month (not including electric; which is running $145 a month because there's a draft coming from the windows and doors) and that's with a discount because they had to honor the rent amount they gave me prior to moving in. That's $100 less than my mortgage for a 2500 square house! Apparently based on where you are in the apartment (view of the pool, floor, ect) determines your monthly rent amount. Trust me the "view" of the pool isn't all that great.I can always hear my neighbors above me walking. I swear it sounds like they're playing basketball and dropping large items on the floor EVERY evening around 8:30 and EVERY morning at 5:45. Who needs an alarm when your neighbors wake you every morning at 5:45. For the amount they charge, the walls aren't insulated well. We can hear the water running after they use the restroom and during bathing/showering. We can hear the trucks traveling the down the interstate.Let's talk about the hours, on the Weidner website the hours are listed as 10-6; however, the apartment says 10-530. Those are great, unless you work a 9-5 job. They threaten to return your packages to the sender if you haven't picked them up within 3 days; how about you have operation hours that meet your renters needs!The individuals I've encountered have all been nice; however, there isn't anything LUXURY about this apartment. There isn't even a coat closet! The freezer is extremely small and the configuration of the refrigerator allows too much space to go unused (there's a small drawer in the middle of the bottom row).Spend your money wisely and look somewhere else!!!

It's a decent apartment, and honestly very well made + beautiful on the inside. The cabinets, floors, etc do not feel "cheap" or like they'd break easy at all. The high ceilings are my favorite part, and the counter space is hard to beat! My boyfriend and I have lived here a year, and for the most part we've really liked it. However, a lot of people have extremely loud cars here, and rev the engines through all hours of the night. The complex is decent at first glance, but a lot of people just throw their trash in the general vicinity of the receptacle, rather than putting it in the trash. The complex as a whole could really use a "facelift" on the outside. The amenities aren't the best around. The pool is nice, but it's randomly closed on certain days of the week, without warning?? They just went up more than $200/month in rent (at least on our floor plan) but there aren't any changes being made to the apartment/complex, so why the drastic increase in rent?? We were told it's due to "the market"- the market (I.e brand new Liberty Creek Village apartments down the road, with 10x better amenities, clean, brand new, garage included, etc. etc. etc.) is BEYOND comparable to these, especially since Liberty Pointe is not making any changes to warrant such an increase in rent. If you want to pay $1050 for a 700sqft apartment (when you could pay the same for an 850sqft down the road) then it's a nice place. We, however, are not renewing our lease because we do not believe it's worth it.