La Quinta by Wyndham Oklahoma City - Moore

Slept well but the breakfast options were biscuits and gravy or waffles. Since when does the complimentary breakfast not include a breakfast meat or at least eggs? If this is going to be the breakfast option, reduce your prices significantly.

If you find bedbugs, they will call the police and escort you off property. We had a 5 day stay at this hotel. We arrived at midnight on the 25th and on the morning of the 27th, I woke up with bumps on my upper back but figured it could be my tight bra straps. By the afternoon, I had visible bug bites on my left arm, stomach, upper back, neck, and breast. We decided to check the bed and sure enough, we found a HUGE bed bug. We took it to the front desk and instantly was greeted by Janet's argumentative attitude telling me it was fleas and my dogs brought them. My dogs are inside dogs and I've never had an issue with fleas. She called the housekeeper. She popped the bedbug right in front us. Sylvia, the housekeeper, was the only professional staff that I encountered. She quickly apologized to us when she confirmed it was a bed bug. Janet who tried to tell me her name was Gianna called her manager to tell her about the bed bugs, how she was so worried for a bad review with her name, and how she was being cussed out when the entire time she was gaslighting us telling us we brought them and I had no bites. We instantly were met with one of the most unprofessional attitudes from her manager. She quickly said to get off the property or she would call the police. We had asked to be moved to another room. She refused. We then asked for a refund, she refused. A few minutes later, police showed up. We were escorted off the property like criminals for bedbugs they have in room 104 who had an adjoining room. The next day I checked my credit card, this unprofessional piece of work charged my credit card for another $300+ because my dog left a "mud stain" on the sheet. Where they not planning to wash the sheets? All these interactions were recorded so they cannot deny their words and behavior. Please do not stay here. Take a look at my photos and videos with all bites and bed bug I found.

If I could give this hotel ZERO stars I would. I've been there a couple times and the same rude, unprofessional employees has made it a miserable experience. The last time I was there I'd made a reservation for a handicapped, street accessible room and since I disagreed with her when she said didn't she was going to turn me and my mother who has Alzheimer's and dementia away. I told her if my mother had to leave she'd need an ambulance. She "gave in" and "allowed" us to stay. My mom was seriously wiped out. That insensitive, (fill in the blank) put us on the second floor. I asked if they maybe had a wheelchair because I wasn't making my moms condition up. Her answer was just "no". So I asked if I could at least have an office chair to roll her in with and with a great big huff she got one. She didn't even act like she would help. The time before that I stayed there she had me waiting for over 20 minutes to check in while she flirted and talked about her awful roommates. Both times I complained to the manager and BOTH times she blew the same smile up my rear by saying she was in the process of training her replacement. She gave me the same story three months apart. I appreciate resolutions. Not pacification.

Not a huge fan. I had to stay here for a week, working out of town. The breakfast was decent and the peppermints were appreciated, but this is a small, old hotel that looks like it used to be a baptist church or something. You kind of have to drive out to go eat. There's a bar, but not sure if there's a menu. Close to the freeway though, so that's good. The staff was professional at check in, but later I heard them cursing on the phone.Not much more to say.

We had friends staying here while visiting up for a special event in our family. They normally utilize La Quinta since there is not an extra fee for pets. The hotel is a little out dated and the maintenance of the hotel needs so much attention. Cracks in the baseboards, poor paint jobs, wallpaper peeling and so much more. We same in the pool one night and it was almost pitch black. I am not sure that is the norm, but I have not idea. Either way, that can not be safe for a pool. The customer service was amazing. They were so helpful and kind. They were very attentive no matter what time of day out was. The location of the hotel is very convenient. There are stores close by, a Walmart and many dining options.

We were driving from Iowa to Texas. This was about the half way point. We picked because they welcome dogs. The lady at the front desk was friendly. She had made cookies. The rooms look like they have been updated. The beds were comfortable. The WiFi worked well. The breakfast in the morning was good. The price was good. We would stay here again if back in the area. There is a Walmart near by. Overall a good experience. Worth our money. If you can request a room with even number. The odd numbers are on the highway side. It wasn't bad but I am sure the even number rooms were more quiet.

Not very happy with this stay. I was told call to possibly check in early so we could swim. Nothing was guaranteed. I called was told to come at 2:15. I come at 2:35 wasn't ready no real big deal as check in isn't technically till 3 so we waited patiently I get it things happen.Now here is the problem we didn't get into our room till AFTER 4:15. They said they were short staffed house keepers. Then the pool/hot tub area had o towels because not enough workers to wash them. The pool was disgusting hasn't been cleaned out was literal pissy chemical water with a film. The "hot tub" was spraying cold water. Then my room was right next to the elevator so every single time someone used the elevator that's what you heard ALL NIGHT LONG so got little to NO sleep! I'm really bummed I typically love staying here when I need a hotel but will think twice next time.

The staff was extremely nice, especially Delila at the front desk. How ever our room smelled horribly of dog urine (they did provide us with air freshener for that...) then there were roaches in the bathroom this morning. Disgusting. We were in room 409. I let the front desk know upon checking out, and they offered us a fifty dollar discount.... While waiting on my receipt the elderly gentleman man and his wife from room 304 were also checking out and he had bug bites (appeared to be bed bugs) all over him. Disgusting. Don't walk, run away from this place.

We came back again to this hotel and love it more each time we come. Janet at the desk was especially courteous and friendly. We are really happy to come to such a great place with such great employees.

Absolutely horrible experience! Staff doesn't care weather or not your key works! When we first got there, we asked for a room on the 1st floor, and they gave us a room on the 4th floor. My father has bad knees and it would have been easier for a 1st floor room. Then when we got up to the 4th floor all the of the keys did not work! We went to get a cart to bring our heavy luggage up to the 4th floor and their stupid cards didn't roll right! We kept crashing it into the walls, so ridiculous! The actual rooms themselves were not that bad, AC was very cool and refreshing. We went to the pool later that evening to swim and we could only stay about 15 min cause they had so much chlorine in the pool that just even standing in the water the chlorine was burning our eyes! So, to make the burning stop, we went out the the patio area outside of the pool to let our bodies dry off, and let our eyes dry out from SO much chlorine. We left our stuff on the inside of the pool area but brought our key with us cause we knew the door would lock behind us. When we were done drying off, we tried about 100 times to get the key to work to get back in the pool area and we couldn't. So, off we go to check 4(FOUR!!) other external doors, and NONE of them worked with our key!! We had to walk all they way around to the main entrance in our swimsuits to get back to the pool area! Then when we told the lady at the front desk about the keys not working she said "yeah, the keys have never worked out there!" Seriously!! Their employees don't even freaking care! La Quinta's used to be really nice about 3 years ago but now they are absolute TRASH!! I will never be back to any La Quintas or recommend La Quinta hotels to any of my friends or family! DO BETTER LA QUINTA!!!!