La Petite Academy on E. Alameda

I had my son in this daycare for maybe a couple of months and decided to pull him out because of the manager Stacy. I have never encountered a daycare manager with such a bad attitude like she would have. On different occasions she's been extremely rude to me for just trying to ask simple questions. The first time was because my sons father had picked him up on a Friday so Monday morning I needed to do my swipe for that Friday he had picked him up and I noticed that my sons name wasn't on list for missed swipes so I waited for Stacy to come back to the front so I could ask her what time he was picked up so I could do my swipe and she replied extremely rudely and said "that's a courtesy, we don't even have to post it" and I was completely taken back by that response so I responded "I understand that but his name isn't even on here". Which mind you if you miss a swipe and a few days go by you owe them $30, which I already had to pay them a couple weeks prior because they didn't put him on that list before and I didn't know. The second occasion which ultimately led me to take him out of the daycare was because my sons father went to drop him off at 8:30 in the morning and because he didn't have the dhs card (which he isn't even allowed to have because it's my case) she turned him away which has never happened before and wouldn't allow my son to go in the daycare, my sons father wound up bringing him to my job because he had to go to work, so I left my job to take him back up to the daycare to check him in and do the swipe and she turned him away AGAIN, this time because it was 9:05 and they're "suppose to be there by 9" which he would have been if they would have just let his father drop him off and I could have came and done the swipe as soon as I could. She then started to argue with me that he couldn't come without swipes so I proceeded to look at the swipe list and point out the EIGHT other kids who have been dropped off without a swipe in, she laughed in my face, was trying to belittle me and was talking down on me because I have dhs assistance and don't pay for the daycare. I had to miss work that day because she turned my son away and I tried to explain to her that I was a single mother and couldn't afford to miss because I get paid commission and she did not care. I had to file a formal complaint through corporate and decided to pull my son out of that daycare. It said a lot about Stacy's character that day and about the daycare and the type of people they chose to be in charge.

I'm usually not one to post negative reviews. I'm not posting this for any other reason other than to warn others. My daughter, Ellisyn, started daycare at La Petite in Norman on Alameda St. in September of 2021. Things started off okay. Fast forward to December, we watched the cameras and saw that a worker was letting her cry for 20-30 minutes in the floor without consoling her. I talked to management about it, and they assured me that it would be fixed. I get a call Monday, December 20 stating that Ellisyn won't stop crying and has a rash on her face and It would probably be best if I could come get her. I came and picked her up, took her to the pediatrician for the rash, and we went home. When we got home, I noticed she had two bruises on her eye, two bruises on either side of her mouth as if someone grabbed it, and the inside of her top lip was busted. I took her to her pediatrician the following day and had it checked out. Under his recommendation, I also filed a police and DHS report. La petite told me it was probably another kid, but they could try to get the video footage from that day and look it over, but then went back and said it is deleted after 48 hours. (It hadn't yet been 48 hours from the time of the incident.) Since the video footage "mysteriously gets deleted" there wasn't enough evidence to file anything against the daycare. I have a hard time believing it was a kid, considering she was in a room with other infants and she couldn't even sit up on her own at the time. It is absolutely heartbreaking to me that someone hurt my child, and is getting away with it. How someone could hurt an innocent baby is beyond me, it is a sad & scary world that we live in. I am sharing Ellisyn's story to warn others against sending their child here. I don't want anyone else's child to go through what Ellisyn had to. We are so grateful that her injuries were minor and there will be no life long repercussions from them... but who is to say that the next kids won't be worse? Please think twice before sending your kiddo here, it is not a good place.

Though Mrs. Abby and Mrs. Donna are great, the two managers need better communication between each other and to parents. When I signed up in October I was told I would be getting a 20 % discount (10% for being military and another 10% for paying in advance since I was paying for the whole month), which is why I agreed to send my son there. I asked numerous times if this is correct and the woman(I can't remember her name) told me yes. In January, I even called and asked again when I gave the first check for $640 and she told me yes. At the end of January I was told I still owed. I thought it was because there were more than four weeks. On Friday, 23 Feb, another lady told me I owed money and didn't understand why when I paid $640 for four weeks. She informed me that I am only allowed one discount. Hearing made me really upset because the only reason why I signed up there was because of the 20% discount. Now I have to pay an extra $80 a month. This lives me in a bind and very inconvenienced because I'm looking for a new place to send him. Being six months old, it's very hard. I do not like that I was lied to and seem like it was done to get my business. If that was what we verbally agreed upon, then it should be honored. Being military, this is a huge inconvenience because I can't just stay home and take care of him until I find somewhere else for him. So now I am tight on money, until I find a place. Im very disatisfied and will not be recommending this company to no AD military member. To add... They changed their food policy due to some changes from the company who heads up their food. I had only a weekend to to transition my son from Kiinde nipples to another nipple because they were no longer allowed to feed from milk pouch. Also, when my son was sick(eyes swollen shut) they told the caretakers to wait until I came because it was close to the time I picked him up. I was very upset because I could have taken my son sooner to the ER and I should have been called ASAP. This place has been a headache and a huge inconvenience. Any recommendations on places in Norman that have spots available for a six month old and don't lie about the discounts?????

My daughter has been going here for about a year now. They went through a management change a while back and since then it has really become an even more excellent place. Everyone greets my daughter when she comes in and she is always happy to be there. They do all sorts of projects and crafts. I get updates on my phone throughout the day of what she is doing. Im very happy I found this place to care for my daughter during the day.