Kimberley J.
Apr 6, 2021
goes back and forth on what you recieve. Get everything in writing. Catering and bar were late. "10 minutes away." 5 minutes before the ceremony was scheduled to end. Mind you they received a full day of event schedule and confirmed receipt. During cocktail hour only pinwheels and saltine crackers were set out. Apparently cheese and gray stuff was still in route. The cheese didn't arrive until 40 minutes into cocktail hour and was in huge blocks so it needed to be cut and was not set out until right before grand introduction The food was not fully prepared. The green beans were from a can and were heated on site and mashed potatoes were from a box and also prepared on site (they were told in advance to check with venue on kitchen that it may not be able to be used for food prep. Guess what? it's not, waiting to see if we'll be charged for them doing this)Plating was slow and unorganized. They did not bring enough people to plate the food and did not have a proper assembly line to get the food out efficiently and hot. Resulting in plates being sent back because they were cold. They did not warm up/prepare all the food. At one point the green beans and mashed potatoes had all been plated so another can was opened to be warmed and another batch of mashed potatoes was starting to be prepared. In an effort to get the food out warm, plates went out without all of the sides.How do you run out of food for a plated meal for a wedding? Gave color coded seating chart with every guest and their meal choice. Some of our guests were served food that wasn't cooked through. Assorted cheese and Crackers for appetizers turned out to be stale saltine crackers and cheese cubes. Not enough appetizers for total number of confirmed guests and we had several guests not show up.Custom appetizer was a tiny tray that was not enough for all guests. On the bar, they did not bring enough mixers for 1 signature drink and the second signature drink was a random one they made up. Ran out of beer and were upcharging some guests from what was agreed upon. Not sure how this happened as we gave the a list of how many people stated they would be drinking. At one point went 5 days straight not answering til our wedding planner had to reach out to see if they were still catering. This is the moment they confirmed they were ready for our guest count and that they had all the charts.Linens provided were wrinkled, many stained, and some had black hairs stuck to them (apparently from the cleaner). Linens should come pressed and ready to be used. Our wedding was 3 days ago and not 1 person has reached out and apologized. I'm so happy I have everything documented. DO NOT USE. At one point they may have been good, but not anymore.
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Kristen A.
Apr 6, 2021
The chicken was raw in the middle. They ran out of food and beverages before even half of the guest were served. This was a plated meal so this is completely unacceptable! Prior to the event the communication was horrible. Do not trust this kind of service for your big day! You will regret it!
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Q F.
Apr 6, 2021
Totally botched up my friends wedding. They were late, Ran out of food before half of the group was served. Food was cold or not fully cooked. They ran out of drink mix really early. I do not recommend this group for catering any level of event.
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