Ken's Pizza

We like the all you can eat lunch Buffett. Salad bar is always fresh and the pizzas are hot and crusts are crispy, just the way we like them. They keep the salad and pizza bar well stocked. The dinning room and bathrooms are always clean and the staff is always friendly.

We were pressed for time but needed to feed 9 people. We called Ken's Pizza a head of time. They do have dine in service. Our pizza was ready within 5 minutes of arriving. The pizza was fantastic. Crispy crust and not overly greasy. They have a small salad bar with fresh veggies. Our waitress was friendly and attentive. Nice little pizza place off the turnpike.

What I love about Ken's is their willingness to hire teens for their first work experience! I like their buffet, and they do a great job of keeping it up! I would like to see the quality of their ingredients improve, however, I am biased as a prior employee of a much larger Pizza chain.

Taking a trip on Route 66? Maybe you're just driving through Chandler? Either way, Ken's is the place to satisfy your pizza cravings and has been since the 60s!They have special deals for dinner for 2 or 4. We went with the pepperoni pizza with garlic bread and decided to opt for salads also. Fairly good selection for the salad bar, though some dressings weren't labeled. The best part was the pizza dough. You can tell it's homemade. Just a hint of crunch with loads of fresh taste in the original style crust. It wasn't lacking in the cheese or sauce department either. I was satisfied in all aspects.

There are two options in Chandler for pizza outside of Walmart's frozen section. One is Giorgio's. Which is one of the best pizza places I've ever been to. They're closed on Sundays. The other is Ken's. Which IS open on Sundays. So that leaves Ken's as the only option one day a week. One of the two days a week we consider eating out. My first experience at Ken's we ordered over the phone for pick up, a large pizza and an order of cheese bread. The lady over the phone said it would be around 30 minutes. I arrived 30 minutes later at the drive-thru window. Which is a cool option for a pizza place. She only handed me a pizza. No cheese bread. I had to sit in the drive-thru for an additional 10 minutes while they made my cheese bread. She didn't charge me for the bread. But said it like she was doing me a favor. Uh... you messed my order up. I kinda expected it. But thanks...My second experience was similar. Ordered over the phone for pick up. We ordered a large pepperoni, black olive, and jalapeño pizza. Order of cheese bread. They tell my wife they can only make us a large order of cheese bread. Not a small. Which confuses the hell out of me. Whatever. About 30 minutes later I head over. This time I go inside. Pizza isn't ready. I ask about the order size of cheese bread and I get an excuse that doesn't make any sense to me. Whatever. I don't work there. Maybe I don't know what I'm talking about. So I pay extra for a larger size. I wait another 10 minutes and it's finally ready. I check the pizza and there's no jalapeños. In their place there's onions. I'm not picky. I ate the pizza. It was good. So there's that. This place does have good pizza, in my opinion. But the communication is horrible. I don't know how you get onion out of the word jalapeño. I don't know how you hear me order cheese bread and then not give it to me. Like I was just talking to myself over the phone. Or force me to pay for a large order of something you can cut and then serve in the smaller size. There's an older lady working there and a handful of teenagers. Take what you want from that. I think they just don't care. So we won't be back. It's not horrible. But honestly my patience with the lack of communication at any food place is wearing thin as it is. They had two chances. That's enough for me.

My sister and I returned to Ken's last Saturday. We had the salad bar and wings of fire. The chicken wings were so crispy and juicy, the ranch dressing perfect, and the salad bar was great except that some of the cucumbers looked a bit watery. The new manager Bobbi cane by and introduced herself and encouraged us to let her know if we needed anything, had complaints or suggestions. Our waitress, DeeDee, was great.

Taking all things into consideration, I'm giving Ken's Pizza 3 stars and only because the pizza was so delicious and the lady I spoke with on the phone was very honest and sweet. I called ahead and almost ordered a Jumbo, but the woman on the phone was kind enough to tell me I shouldn't for the sole reason that it practically falls apart when you grab a slice. (Toppings slide off.) She was very nice and I loved that she was up front with me. She told me my order would be ready in 29 minutes. I arrived at the establishment in exactly 29 minutes. I heard the ringing as I drove over the drive-thru sensor. I waited, and waited, and waited without even being greeted. I saw 3 different employees. One working front, one in the kitchen, and one standing around with his hand on his hip. I sat long enough for at least two songs to play through fully. Before I knew it I had a car behind me, and shortly after came a car behind that. Finally I was greeted with "What's your name?" Not even a 'Hello' or 'Sorry for the wait'. I feel as though the pizza is pretty over priced. I ordered a few toppings on each pizza, one of which I wanted jalapeños. Mind you, I paid $1.50 for each topping and had approximately 6 jalapeños on my pizza. Let me rephrase that, I paid $1.50 for 6 dime sized slices of jalapeño. That's a bit steep if you ask me. As I said in the beginning, the pizza was delicious. It was hot and fresh. Visually it was pleasing and it tasted great, but the poor face-face customer service and pointless wait time is the reason I can't give it 5 stars.

I want to love it. I really do, the pizza has not been the best. It's overcooked and just rather lacklustre. The service here leaves much to be desired and the pizza/salad bar is depressing.

They lost the order. But they corrected the problem and it was decent. Never eaten indoors- just pick up.

Holy moly! Me and my dog just needed some food when we found out our fridge had failed! The girls at Ken's came through in every way! Very nice and professional! And super friendly! Btw, they were super friendly, and I almost drove back through for company! The girls were very nice!