Sonja H.
Dec 13, 2023
We have used Jet Plumbing Service several times now and we will continue to use them! They are always honest and affordable and kind. Very happy with my service!
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Rudy M.
Aug 10, 2021
JET AWAY WITH YOUR MONEY PLUMBING I have a terrible home warranty who hired this scamming company to fix a leak in my shower and they came to fix it after it took a week to get a hold of anyone to make an appointment, the plumber said they needed to order a part that would arrive at 5pm on that Thursday the day of the appointment, and the owner would call to come by Friday to put it on! This was 2 weeks ago and I have heard nothing! They just came by because I paid a service call fee and they had to but they obviously did not intend to do any work! This company is DISHONEST and UNPROFESSIONAL and I am glad they did not do any work as who knows what they would have messed up for extra money! I called Red Beard Plumbing and they fixed it that day! Call Red Beard Plumbing if you want an honest professional plumbing company who won't jet away with your hard earned money!
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Logan J.
Jul 26, 2021
Went through home owners insurance for a clogged kitchen sink. First visit, the guy had his snake machine being repaired and requested another crew to come out. Second crew came out a week after and still didn't get it unclogged, could only go 25 feet with the snake. Requested through insurance for pipe vent to be moved, that got denied by insurance and never received a call to let me know. I had to contact insurance to learn of it. Called their number multiple times and got voicemail each time. Had Bob Usry & Sons come out, same day I called, and was able to get sink unclogged on first visit. Had kitchen sink and dishwasher out of us for a month at this point.
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Julie J.
Mar 22, 2024
Our home warranty sent Jet out to fix some issues with the previous company. Joe came out and got everything fixed up. Communication was spot on. He showed us what was done vs. what he needed to do. Very professional. We appreciate his time and service.
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Heidi B.
Nov 21, 2023
Used homeowners' insurance, called Sat morning they called back Sun evening. Jet came out, I asked if he wanted to see inside the house and he said he didn't have to. Snaked away from the house, loaded up and left. That night same problem. Jet said they needed to run a camera down the line, home owners insurance said they won't pay for that. We rented a snake from Home Depot, pulled the toliet and found the blockage (under the house). We also found a broken pipe under the house. When looking at the reviews Jet Plumbing does a half ass job when sent out by home warranties. In the future I will never use Jet Plumbing, I will post it everywhere I can how crappy they were. When home warranty suggests Jet Plumbing ask for a different company or fix it yourself; you'll save yourself a lot of aggravation.Just had a phone call from Jet Plumbing after posting my review to argue with me about how mean my review was. Now let's add harassment.
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Kirk W.
Jan 28, 2024
Great guys. They have done good work for us for several years. Usually as a service contractor through our First American Home Warranty program. Reliable. Professional. Prompt. On calls that were not warranty related, their fees were very reasonable. Good value.
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Charles M.
Jul 19, 2024
We had a backed up sewer line that came back into our toilets and bathtubs in both bathrooms on Monday the 8th. We called our home warranty company and we were assigned Jet Plumbing. We called them them the following morning and they could not come over until Thursday the 11th. He came by and tried unclogging the sewer with the snake (I think it is called) for maybe 30 minutes and could not unclog it. He said he had gone down 70 feet and he thought it was in Oklahoma City line and told us to call the city emergency line and they would send someone out. About an hour later two city employees showed up at our door. I showed them the cleanout for the sewer and told them what the guy from Jet Plumbing had told me. They got in their truck and drove around the neighborhood for about an hour and came back and said that their line was clear and so it was on our part of the sewer line. The guy told us if the city can't clear it to call him back and he had a bigger machine that may be able to clear it out, but it was on another truck somewhere else. After the city left we called him back and he said he would call the warranty company. We then received a message from the warranty company and they told us that they denied covering the bigger machine and that we were on our own in getting another plumbing company to come out.. We then talked to the guy from Jet Plumbing and he told us not to worry that he was going to take care of us and that he would call us back later Thursday evening and make arrangements to come out on Friday the 12th and bring the bigger machine. He never called back Thursday evening like he said. So Friday morning we called him and left a message for him to call us back, we called him several time Friday and left messages for him to call us back and he never did. We ended up having another plumbing company on Monday morning and they came out Tuesday morning and spent 2 hours and finally got the line clear, they then put a camera down the line to make sure there were no other problems.
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Cindy B.
Mar 15, 2024
noah came on time and repaired a leak in my shower which was sooo important! it was causing a big problem. he diagnosed the problem, went promptly (and returned) to home depot for parts and was finished in 1 12 hours. he even washed out the shower floor after working. noah was kind, efficient and knowledgeable. i cannot thank jet plumbing enough for hiring such quality people.
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Kaneta L.
Jun 5, 2023
Jet Plumbing is just phenomenal. I was extremely pleased with their professionalism and courtesy as well. They went over and beyond to meet our expectations and they definitely made us feel like valued customers. I especially want to give kudos to Noah who was the initial plumber contracted to our house. He was well-organized, professional, and he worked expediently to get our concerns resolved. Also, when he returned to finish our job, he was AWESOME! Noah is definitely a great asset to the Jet Plumbing Service business. We are proud to have been serviced by Jet Plumbing Service and I recommend these plumbing contractors for business.
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T K.
Feb 20, 2022
Need a plumber for my elderly mother and also a water heater replaced. It was during the freeze so all plumbers that chose to work were covered up. But Jet worked us in got us up and running and were kind a patient with my mother.Excellent work
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