Ioway Casino

Will likely never never go to this casino again. Insane rules (if you don't have a physical ID, real ID on your phone or temporary id from the tag agency is not allowed). There's one bartender that's the nicest person you have ever met and otherwise just crappy atmosphere and ridiculous rules that no other casino has. Make your own opinion though, that's their rules so take 'em or leave 'em. We are leaving for good.

Casino is fine. The "Steak House"Is a Joke. Bunch of young giggling girls running around chatting. Only 2 of the 15 tables are occupied but 8 of them haven't even been bussed.We have been waiting on our food for over a hour due to a "System Crash" which prevented our order from getting put in. Posting this review before I even get my food because no food is worth lousy service, a dirty dining room or a hour wait on a slow night.

Got two bonuses in 2 hours of gambling and did not win my bet back. Have two games don't work correctly, and I never was up. Do not under any circumstances eat at the steakhouse. I am 95% sure I have food poisoning. (Edit: I did not) I did not get my correct meal and out of their generosity they did not charge me for it all :/

This is the nastiest casino ever. I know an employee that tells me horror stories of how unclean the kitchen and bar area are. "Black mold everywhere because nobody cleans" I got food poisoning from my SALAD. Because the salad was so old and they covered it in dressing so you couldn't tell. They always seem to be understaffed. Everyone looks miserable. A waitress actually told me that their department head walks around telling everyone they are replaceable- while the bartender consistently over-serves to make better tips. I sat at the bar and watched it happen- i also witnessed the blonde bartender mouthing off to her manager with no consequences. Another time I saw a manager screaming in the other bartenders face. This place needs to be shut down. The whole casino is a joke and a shit show.

Horrible! What is going on with this place? Bad management, Change of management....? Used to be pretty good food, the service was a little slow but always pleased with the meal... there is not a lot in this area, so a good place for a good meal. Lately, however.... even slower than normal, one night the manager told us that service was slow because she had to send someone home. Is this my problem or even something that I should know about? Last week; my wine was brought to me in a small plastic cup and I was told that glass isn't allowed in the restaurant...the woman at the next table was brought the same and she was told that all the glassware was dirty.... and that we would be bought real glasses when the bar had clean glassware....tonight:Our appetizer, crab stuffed mushrooms, was brought out completely cold! Oh, well, we weren't in a hurry; they took our app plates that had the food that we had cut to taste, but never eaten. When they brought out the hot mushrooms, it was the original that was sent back, heated up, minus what was on the plates that they took, so half of the dish that we were paying for and expecting. The manager or someone new wearing an earpiece asked if we wanted a new app, after we questioned only having a partial dish. Still waiting on the appetizer, after an hour, our entree came out. NOT what we ordered! Left, not waiting any longer on the proper appetizer or the correct entree. Have to say: our server was great; Recognizes us, apologized.... but what is going on with management, the kitchen, the inept host?

The staff are awesome! The machines pay good. It's small but a very fun atmosphere! This casino is so much better than the bigger casinos. You have fun and win good money.

The casino is kind of ridiculous, it does say malfunction voids all pay. But what happens when it takes your money with out playing.So I had a legal valid state issued I'd.I was playing with cash I brought in not free play or bonus anything.Then a $150+ ticket starts max betting the entire ticket non stop until there isn't enough money to keep betting. I informed staff and they brought over half a dozen people for them all to say " I've never seen that before, that sucks sorry"The kicker is I would have lost several hundred more if I would have had the chance to play it myself. But when the machine steals the money from you as your watching it. Followed by 25 minutes of standing there waiting like I was in trouble only to have the manager see that the history on the machine matches what I said and the cameras show the same thing. Management offered the 1.20 left on the machine as a condolence I guess. I would have rather had them say I'm sorry.

You are not going to win here overall. When you put $500 in a penny machine and hit NOTHING, something is wrong. I have played the same 25 cent machine for 7 years and never hit on it, I would love to see the history on it!! They used to have drawings for $50 free play, don't do that anymore, used to give away gifts according to points, don't don't do that anymore, used to give away cars, boats, lawn mowers, cycles, ect., don't do that anymore! Used to have drawing on New Years Eve for cash amounting to what ever year it is. (like 2022 would be $2,022 dollars), don't do that anymore! They are all about keeping your money! I have band my self from this place (to avoid temptation), because I am tired of paying someones wages!! Overall I do NOT recommend this casino.

As far as the electronic slots go, horrible. Reels are out of alignment. randomly will payout but never anything significant. Even the "jackpots" that I was able yo get were WAY below what other local Casino's average. I would be really interested to see where this Casino percentage/payouts is set because it has to one of the worst.

Today, May 10, 2022. My husband and I returned for the second time to play the machines. at the IOWA casino in Chandler, Oklahoma. I am disabled so I ride a motorized scooter and have a small service dog. The rules of the casino say no outside food or drink. I do respect their rules and understand them. On our first trip, we had been playing for a couple of hours, when I asked a service hostess for a small cup of water for my dog. She kindly obliged. Today, when we returned, the same lady, came over and asked if I needed a cup of water for the dog. She was very kind, and it was great that she remembered us. and our little dog This time however, I had brought a little collapsible bowl for my dog and an a small 6 oz water bottle that was "empty." I knew the rules, so I asked the lady if she would just fill up the little bottle and I could give my dog a drink when she needed it. The lady, happily took the bottle and filled it. I opened the bottle and gave my dog a drink in her little dish, then I closed the lid, put it in my bag. A couple hours later, I opened the bottle, and gave my dog some more water. A different casino girl came over, and said, I'm sorry but no outside drinks are allowed in the casino. I explained about the water and that the bottle had been empty when we came in and a nice casino person had filled the bottle with water for the dog. After the explanation she walked away. A few minutes later she was back. She said the security team had seen me open the bottle and give my dog a drink, so they just knew I was lying and I had brought in water from the outside. I was appalled at her attitude and I was really insulted. I told her not to fret, we were leaving. I had some tickets, I had to cash in, so we went to the cashiers cage. I asked for a casino manager. Two women who said they were the managers came over. I explained the situation and got nothing but ignorant mouthing, that the policy is no outside food or drink. Again, I said, I brought nothing but an empty bottle. Talking to those "managers" was like talking to a doorknob. It's like they were from an entirely different planet. No empathy, no sympathy, no apology, nothing. I lost my temper at how I was being treated and how they just didn't give a wit!!!.. I told them I would never be back, and they just shrugged their shoulders. My husband was livid, but he kept his cool. Me, not so much. My voice went up about 3 octaves, because of their holier than thou attitudes; but at least, I didn't tell them what I really thought of their ignorant, third grade attitudes. Actually, third graders have more intelligence than the managers of the IOWA casino. Talk about no common sense, these people have none. You would think their security would take their job a little more seriously, than watching someone give their service dog a drink of water!!