Ideal Homes & Neighborhoods

As a first time home buyer and moving from another state I was very nervous and timid starting this process. When making such a big investment I wanted to make sure to pick the best builder I could. The day I walked into the Ideal Homes model home and met Joey, all of those fears went away. Joey was so incredibly helpful and made this process so much fun for us. The beautiful homes and Joey made this decision very easy! He really had our best interest in mind and thru the entire process so did the entire Ideal Homes team. We custom built our home and thru the process we got to work one on one with a personal designer. My designer understood my vision and gave us great suggestions while keeping us in budget. Because I was in California for most of the build the designer and my builder where in constant contact with us. Updating us on progress, sending photos, FaceTiming, and answering all of my crazy phone calls. They always made me feel like a priority even though I knew they had other people building homes. After we moved in their customer care team always made sure we were happy. They are always so respectful and kind when they come into your home. They always went above and beyond. I honestly can't say enough about Ideal Homes. I would recommend them to anyone. We have been in our home now for 2 years and I am so greatful for the Ideal Homes team and the quality work and customer service they pour into their homes and home buyers. Thank you for building our first home and giving us the type of experience every home buyer deserves.

Poor quality, poor customer service, home has had multiple issues and having them fixed takes an unprofessional amount of time. Communication with is slow and poor. Would never recommend someone buy from this company and will never again. Ideal Homes is terrible. Have had multiple repairs completed, all of them were drawn out longer than necessary and communication was horrible.

I agree with the options of some of the posts I've read that Ideal Homes is not as they present themselves.

When they try to sell you the home, everything they say they can make it work. BUT after they sold it, they don't care about the speed limit sign for the neighborhood, let outside people (non resident)use the park central to play baseball and football , we get a lot of trash and noise from them! Ignoring a lot of other issues (like internet line got cut off because their construction worker was careless!) and HOA has a lot of money left each year and they do not do enough for the residents here! All they care is they make $$$!

Wouldn't recommend this builder. Poor quality for the price they are asking for! Wish I had seen other people reviews before we purchased the home. Go find some else!

a lot of issues with the home and warranty requests are ignored. I am about to hire an attorney and start a class action if they don't respond to my last attempt. this is ridiculous I spent more than quarter million dollars.

Update 2023: In the last year our sheetrock tape in the living and dining rooms has come loose and nails are popping. The porch light has stopped working, an electrical problem. Fence gate failed. During the first year within the warranty period, we had 2 windows leak and they sent out someone to repair it. With caulk. I told him that wasn't the way this repair was done-it was coming from a sloppy mortar job. He says, "I've been doing it like this for 30 years." I wanted to say, well you've been doing it wrong for 30 years. Within months the caulk loosened and the leaks returned. If you want it done right, do it yourself. Gutters were only partially done. This is why I hate buying stock homes from builders who are so concerned with the bottom line they can't spend one penny more on anything.

Bought home in 2000 and have had all sorts of structural issues, as do neighbors. I wish I hadn't bought the house.

The customer service (CS) of Ideal and their preferred contractors is not good. My issues, Gutters installed incorrectly (not as paid for) when they came out (after a month) they installed the remainder of the guttering but did not correct the slopes of the previously installed portions so I have gutters that hold water. The dishwasher had an issue called CS no return call. I called an appliance repair myself. I had breakers tripping, called CS multiple times, electrician came out said nothing was wrong the problem continues. I have had trim redone because the shrink caused gaps at the mitered corners or popped loose. It could have been picked up on the ! year warranty review but they did not do it. The first freeze the Hot Water line from the HWT froze. This will be a reoccurring theme. Just don't don't believe the hype.

Signed my contract back in July 2020...my slab has Yet to be done....they build their field houses quickey,but you are definitely on the back burner if you build with them...I wish I would have gone with another builder....we will probably be homeless by my given completion date...July 31...hahaha