Home Creations

I'm just going to say upfront do not buy a home creations home without a Realtor end of conversation. Now our sales rep at the Bellatona property Gitte is super nice and Bobby the guy that does customer service and your walkthrough is fantastic. But trust me you need a realtor because we represented ourselves and didn't get what was promised in our initial offer.

I would not recommend Home Creations. I purchased a newly constructed home in July 2021 from Home Creations. I was torn between Home Creations & a couple of other custom builders but essentially I decided to use Home Creations due to a previous buyer discount that was available to me. I learned, it can't be about the lower price. I could list the all, but I don't have enough characters in this complaint. But after what happened today I feel it's only fair that I share my story because I would surely want to know this if I was ever about to build a custom home. Dec 22, 2022, during a very light bout of snow, one complete side of my home has snow drifts and water damage probably from the melted snow in the top corners of four rooms on one side of my home. This house is 1 1/2 year old. Why when it snows a few inches, are the corners of four of my rooms building condensation, frost & water damage? Just some months ago, I believe it took me formalizing a complaint directly to ownership of this company to get them to fix an exhaust pipe above the kitchen vent hood, tape gave away. Now no one in the company has responded to why several corners of my new home have snow condensation. I had a mice problem in my attic that 4 professional pest control companies couldn't locate any structural damage created by rodents as to how they are able to access my attic. All possibilities have been struck down by Home Creations as they continue to stand behind their product. However, today when I show them condensation, frost and water damage from a few hours of snow, all I get is silence, no response. How can snow drifts get in my attic? My quartz countertop was splitting. That had to be sealed. They didn't add all outlets as in electrical plan. I have shown Home Creations a variety of areas around this home, including the air conditioner hose that has had gaps around it. This is something else I continued to point out to their customer service department. Door knobs come loose & apart all the time. From my experience, I would choose another builder for my next home.

I loved everything about Home Creations prior to getting in the home! Everyone was friendly and communicated fairly well. Once I got in the home things just were not up to standard. It wasn't properly cleaned, some of the Sod was ripped through in the backyard, we had electrical issues, but what takes the cake is I come home from being gone for a few hours and my closet shelves have fallen from the wall! I really want to be happy with home creations but I can tell that a lot of things were not done with the buyers expectations of a brand new home in mind. I hate to say that I am disappointed.

Chipping paint, dry wall and cheap doors. And I will have to get my house re painted.It just happens is what I was told at my 11 month walk through. Afraid to hang pics due to the slip of the decor it scratches the paint off...I can deal with done of the little mishaps but all doors and chips on all the walls...Don't use them . I rather go in debt and do a custom build home. So disappointed.

My Barn Doors In My House The Paisley Plan Turned Out Like This. Bunch Of Other Issues Like Hard To Open/Close Doors After 4 Months.Concrete In Garage Crack.Homes Are Nice Though.

DON'T BUY A HOME FROM THESE SCAMMERS. They use the cheapest labor, and the homes are falling apart as they build them. Homes had to get the roof structure repaired cause they were collapsing, brand new homes. I just want to sell this nightmare before it gets worse. They have a 3 month and 11 warranty service, but they don't want to fix major issues. Our year old home looks like a overgrown farm with the weeds cause they didn't put mulch in our flowerbeds, however certain other homes have piles of mulch. They put our master shower plumbing on a outside wall and it froze our first year, but they said "lets wait to see what happens next year", when its no longer their issue. They had a person come see it when it was frozen and barely dripping and I had 2 electric heaters facing the wall. They wont fix it. Our concrete foundation is so uneven that water pools in my garage near my electrical panel. Our tiled floors are so uneven they are hard to clean. We had problems with HC from the beginning that costed us thousands, and i wish i never chose them as my builders, they couldn't even deliver on their prime home which we spent over $500,000 for. They are cheap builders and they use cheap labor to build, they are just trying to collect money, they don't take pride in their work, its greed motivated. PLEASE DON'T BUY WITH THEM.

I had read previous reviews that warranty compliance and follow up are issues with this builder. I located a newly built home in a location with the amenities that I wanted, so I moved forward anyway. I should've heeded the warnings! After you've closed on the home, it is very difficult to get resolution on certain items and they simply pick certain items off of the warranty list. an declare that "We just don't do that." Beware!!!

I got the pleasure of working with Sean Haggerty on a transaction for my buyer in Harrah, OK. He made the process as easy as possible and I would love to work with him again!

DON'T SIGN THAT PURCHASE AGREEMENT! Once you do it's game over and you will now be ignored as a method of making you go away so they don't have to do the job they signed to do. Professionalism is not part of the vocabulary at Home Creations. Do you remember the students in high school and college on your group project that did the least amount of work possible? These are those people. They grew up and now they will be building your home. They don't call you back when you have the most basic of inquiry. The staff will not address your concerns. Sales staff and the builder will do the least amount of work possible to get you to sign closing documents. During signing it's all verbal promises of things they will not do in a desperate effort to get you to sign. During construction while the dry wall was yet to be hung, the builder was so ashamed of his own workmanship that he literally told me I was not allowed to have anyone with building experience walk-through the home prior to completion. Just wow! During the final walk-through prior to closing, there was zero evidence of craftsmanship. I got to my walk-thru early and saw workers and the builder frantically scrambling to finalize basic tasks on a build that was 9 months past the anticipated completion date. The hole in the wall for the water main was punched in with a roofing hammer in a sad attempt to get the job done as quick as possible. Crown molding hung with Elmer's Glue that pulls away from the walls 2 weeks after closing. The company must be storing the crown molding trim in a humid environment and using cheap adhesive / caulking to hang it. So when you go to sign everything looks great. Then you set the thermostat to 70 degrees, the air dries out in the home a few days later, and all the materials and the cheap caulking they use to throw everything together and hide flaws shrinks up and cracks. Cabinets that pull away from the walls leaving massive gaps. Cracked glass light fixtures at closing. Light fixtures that strobe and flicker until they ultimately go out and need replacement. That lawn turf you paid good money for, they will short you on that and when the rain leaves ruts in your lawn they will not address it. Drainage around your tiny lot that that Sales Team coerced you into will be awful leaving you with un-ending drainage issues when it rains. The "Customer Care" and Warranty Claims department won't confirm specific dates and times to make repairs. Total clown show. It was like dealing with grade school children the entire time. This organization fully realizes that they are short changing people and that their service and construction is poor. I know this because when I went to hire an attorney, I found out that Home Creations has their own law firm on stand-by to perform damage control pre-emptively. Realtors are receiving MASSIVE commissions for bringing lambs to the slaughter here. The whole goal at Home Creations is to extract as much money from the customer and deliver as little as possible. Do you want to pay WAY too much, not get what you paid for, have your construction delayed 12 months, and then get strong armed into closing and signing documents that specifically state you will not sue the individual owners for the incompetence of their employees? Well sign yourself up with Home Creations!

The only reason it's getting one star is because I can't give it zero. We're approaching our one year and they still haven't completed stuff from our first few walk through. When they come fix minute things they give excuses for the big ones. I've asked several contractors that have come work on my house, if they would buy from Home Creations and they said no, because they go up to fast and they don't build them right.Below are a few pics of my floor that I PAID to have installed, just for them to come pull them up, and probably my kitchen to due to cracking, also seals on the house cause mold on the inside of your windows. There's really to many negatives to share in this space.