Herman's Plumbing

Someone recommended this place to me, and I would definitely pass on the recommendation.When I first bought my house, they charged $115 for a cleaning. They got the roots in my mainline and gave a 30-day warranty. I haven't had any issues since. I called them a few years later to redo and install an additional stop under my kitchen sink. They charged me $297. In addition to that they installed my dishwasher!

Should I begin with the absurd price or bad service? For $170.95 for a less than a hour visit, you'd at least expect the plumbers to greet you, be familiar with the kind of hot water heater you have, and not make rude jokes. None of these was the case when Herman's plumbers visited my house. The trained plumber mentioned multiple times how this new hot water heater was not familiar to him. He tried what I had already tried to fix it and then called the Rheem customer service line. His sidekick, clearly untrained as he couldn't even operate a shop vac, proceeded to jole that they should go on lunch break while I was getting charged for them to wait on Rheem's customer service. In the end, their suggestion---that I paid $170.95 for---was for me to call Rheem customer service and do what they said. Waste of time and money.

After dealing with a backed up sewer line for the past week & trying different things to unclog it as well as calling a few different companies to get estimates on how much it would be to come out & unclog my drain, my neighbor who had just used Herman's plumbing about a month ago told me to give them a call as they had good prices and also offered a 30 day warranty on their work. I am so glad I did. They were out within the same day that I called & it took them less than 30 minutes to unclog my sewer line. Since I was a first time customer they also gave me 10% off of the total price. I am so thankful I called them as it was cheaper than anywhere else I called, they were easy to work with & the people who came out were very professional & nice.

We have used Herman's multiple times and are always pleased with service, friendliness and price. Thank you!

I give Herman's five stars because there in no higher-- more than reliable-- More than responsive-- above average company, with integrity and honesty! Thank you for a job well done.

I have known about this business since the 60s. You don't stay in business that long with poor service. Nothing more needs to be said. Support our local family owned businesses - It's important!

Horrible experience. They came and snaked a drain in my water heater closet in my garage. He worked for 5 minutes then told me I owe $199.00 I paid it and went back inside.15 minutes later, I heard a loud noise in my garage and went running out to see gallons of water gushing out from the same closet. I immediately called Herman's again and she said she would send them back. The guy comes back, my garage has 2 inches of sitting water, he opens the closet door and said he didn't do anything to cause the problem. I started screaming and said I was going inside to call his office. I'm waiting on hold for 5 minutes and walk back out to my garage, they are gone. Supervisor finally answers and says he already talked to the worker, says they didn't do anything wrong and I better not cuss or he'd hang up on me. He sends out a 2nd crew to fix the issue and says he won't charge me for the 2nd visit like he's doing me some kind of favor.They reattach my expansion tank and leave me with gallons of water on my garage floor that have ruined a throw rug, Christmas stuff, art work etc. I left a message for the owner yesterday and he hasn't returned my call.

We have used this company 2 times now.We had an outdoor faucet that had frozen last winter. The damage to the faucet assembly was actually up inside of the wall.Herman's was able to do a solid repair/replacement of the faucet assembly without having to remove the Sheetrock, making the repair process much easier and faster, thus saving money.They did give us a 1 year warranty on parts and labor.We were very pleased with the response time and their communication with us.Nate showed up on time and was a pleasure to work with.He showed us the damaged equipment and quoted us a total price for parts and labor.He was able to complete the repair in very short order.We could not be happier with the whole experience.Total cost including a tip for Nate was under $300.We think it was worth the money.We highly recommend Hermans Plumbing for your plumbing needs.

Terrible estimate that lacked vital information wasting my time. Service techs show up asking what is to be done then argue with me about the estimate and of work to be done. Their office couldn't explain why there was no communication or why the bid was missing information. They blamed it on the tech who did the estimate like that was going to make it ok. Don't waste your time on sub par professionalism.

Professional. Came early the next day. Lowest estimate. Honest. I received several estimates prior that wanted to charge more for a uneccesary job. They did it the simply way and saved me a lot. Will use again! Great work!