Hampton Woods Apartments

I had been a tenant the Hampton Woods apartments for a year and 3 months until I gave my 30 day notice after living in an infested cockroach complex. The laundry machines were out of order and broke most of the year. I have not been taken care of properly and current management style has been unbearable. After giving my 30day notice they tried lying that they had not received it in their email system. I've been over charged unnecessarily additional fees that I was told could be deducted from my deposit and they backed out on this charging me for it. I was told I could pay and leave a $100 balance on the March payment and it would not be a problem to avoid giving me eviction court notice and I've done that. Yesterday, I was sent a $100 balance via email notice to pay that; yet I had talked to the manager 2 days ago telling me I could have the $100 balance. This property manager has been very shady and has used unethical business practices as I have been moving into another apartment for 2weeks now without any assistance. Obviously they are bitter of my departure but it was not the treatment I deserved at all. This type of management practice is bad for business and I would not recommend to anyone. Please think twice before signing this lease. The Hampton Woods apartments in Norman is not even worth a star ratting. It has been the worse experience by far!

Me and my fiancé moved in here last year, September 30th, when we first moved in they gave us a paper to fill out if we find any damages or anything that needs to be fixed. we put down a lot and only two things have been fixed which was the patio door and the front door but they didn't do it the right way nor half way, they still need fixing. The first night here our pipes under a kitchen sinks started to leak badly, the wood under was warped from the water leaking. I put in a maintenance request on the rental portal thing and I also put in another request for the front door agin as well. we had to pull the door aggressively not even a little bit to be able to lock it and the air and/or snow and rain from out side was coming in as well as the patio doors. they just put two small cut pieces of weather stripping on 2 different part on the door frame without taking off the old one or even putting the 2 pieces on halfway correctly. Also we discovered mold growing all over and around our bedroom window, we've never used it nor really even looked at it until recently, we know it's not from us in anyway because we are clean people and had a dresser in front of it etc. We emailed the office about it as soon as we seen the mold, for obvious reasons(it's gross, and can cause serious illnesses) etc. but also I have bad health issues with my heart, lungs,and have really weak/bad immune system and much more. Because of the mold I started to get really sick.

If I could rate with no stars I would! DO NOT LIVE here! Absolutely worst apartments I have ever lived in. There was mold and a hole in my bedroom window the entire time I lived there for a year and a half. Was never fixed. They sprayed bleach on it and called it fixed. During the winter my apartment was freezing and the heat never went over 71 degrees and during the summer we had to buy AC units because the apartment got to over 82 degrees inside. Our water heater was absolutely Disgusting. I provided pictures to the apartments as well with what the heater looked like and was never looked at or fixed. And when I moved in the apartment was not cleaned I had to do that myself. There was mold in the tubs and human feces around the toilet. My dishwasher never worked. I asked for replacement several times and again they thought bleach would fix the issue. There was leaking in my bathroom ceiling and every time is rained heavy it would leak through and onto my counters and bathroom floor. Again, never got fixed. Also let's not forget about the roaches. Doesn't matter how clean of a person you are there was always roaches and this was a common problem with all of my neighbors. I do NOT recommend this place to anyone. It's not a healthy living environment. And as soon as I could afford it I got the heck out of there! The only good thing about that place was the manager Brandon. He was very kind.

DIRTY, ROACHES, FLEAS, BED BUGS If you care about your mental health and wellbeing live anywhere else. If I did not have to give any stars that would be even better. I signed my lease for this place in February of this year because they assured me I would be on the top floor (first of many issues). This place is rude, disrespectful, careless, and disgusting. When I got my keys they never told me that was going to happen I had to find out myself. When I went to move in on move in day that apartment STUNK. The entire apartment smelled like smoke (IN A SMOKE FREE APARTMENT) and it was so dirty. The cleaning lady had no broom or vacuum to clean the place up with and there is mold in all the window corners and in the shower. The closets come with built-in shelving but it is stained yellow because of smoke residue. If you were to take a towel with water soap it would come off brown. They were trying to tell me there was nothing they could do for the apartment being dirty but that was a lie, it should have been clean. I had to scrub the walls with vinegar and water because the smell and film was everywhere. DONT LIVE HERE. I thought the worse part was over but after I moved in and I was getting settled in I had someone man try to come into my apartment twice in the middle of the night and the office did not care at all when I was scared for my safety (WHICH IS WHY I NEEDED THE TOP FLOOR). I had to call the cops twice for the issues. Then one day a whole bunch of cops rushed into the complex and had guns pointed at the top floor unit of my building and that was so terrifying to witness. I was not even living in the apartment a week and the ROACH problem started. The office would send an "exterminator" to take care of the issue but that was worthless. Im not convinced they aren't just maintenance people filling in. The guy would come in and spray like 5 inches of the baseboard and tell me thats all he could do. Then when I took my problems up to the property management, Shannon and Konner they were not helpful. They kept telling me that the pest control would come out and do certain things to the cabinets to help keep them out of my food BUT the pest people NEVER did what they were supposed to do!! I lived in a mess for three weeks because of the pest people. They wouldn't show up on time like they said the would and they won't even spray the outside of the apartment. I had to stand outside and watch them do their job because they would not do it right AND IM NOT AN EXTERMINATOR. The complex refused to help with the roaches beyond that because it was not an "emergent" case. When I asked what constitutes as an emergency for roaches and they said that they had someone call because they were coming out of the vents fast. SHANNON TOLD ME THAT STRAIGHT UP. I would never be okay with telling some they have to wait for it to get so much worse. LIVING WITH BUGS IS UNACCEPTABLE. The fleas are absolutely awful outside and I had to move my pet home shortly after moving in because he kept getting the fleas and I could not get rid of the infestation. That is not my fault that they do not treat their property ground correctly. I had to throw away my mattress, box spring, and so much else when I moved out because of the bed bugs I discovered as I was moving out. The apartment knew of the problems and they were completely okay with moving someone else into the apartment without telling them about the problem. How can they be okay with that? They are money hungry people who are fine with taking advantage of the people who live in this complex. They will lie and tell you exactly what you want to hear but refuse to do it later. Shannon, Konner, Brandon, and Rachel were the people in the office while I lived there and they were awful. So rude even when everything I had to deal with was out of my control and not my fault they would say "well you are not the only person that matters" that was Brandon's go to saying. Save yourself the headache and stay out of this place. I cannot stress it enough. Do NOT sign a lease here

Been living here for almost a year management has taken care of any problems we've had really like living here Ltd like living in the woods but close to everything

Run run run !!!!! I've never lived in such a dump. It's like pulling teeth to get stuff done. I have to call corporate every time to get some thing done in my apartment. The model that they show you is nothing like the apartments they have be aware.

this place was awful! everyone that lives here never parks in the areas that they live, they never fix any mistakes you put down. Apartment had bad storm damages from a tornado, and they never came to fix it. Mold, leaking pipes, water damage. Terminating our lease with the excuse of just because, but the stuff they're mad that isn't fixed is stuff they wouldn't fix like they said they would. Not to mention the random apartment inspections, roaches, and they never asked when they came in unless it was to "pest control spray".

Hampton has been everything I hoped for when I started living here in 2020. The staff are so nice and always help and go the extra mile whenever they can.

I have encountered their unprofessionalism since I regrettably signed my lease. I have called the office 15 times in the past week and not once has my call been answered. IVE CALLED 5 times today with no answer. When I go to the office, no one is there. I have emailed them and also received no response. I have a maintenance request currently open that no one has reached out to me about. I was charged $600 in late fees for something I didn't even owe. The quality of the apartment is awful. My stove is older than I am. The reduced price I pay in rent is so not worth the lack of communication I receive. I have given this apartment complex chance after chance to redeem themselves. I try to be understanding cause I work in customer service, but no one even tries to do their job. I understand being busy and not coming to the phone. However, it seems they never answer it and won't even reply to an email. This has been a complete waste of time and money.

This apartment has been everything I expected and hoped for! It's cozy and clean, quiet, plenty of parking!! Maintenance workers are quick to resolve any issues and behave very respectful in your apartment! Konner, Brandon and Nash's are very friendly, knowledgeable and assist in every which way possible especially with Covid programs. I recommend this apartment without hesitance to anybody looking for a new place to live