Flatsafe Tornado Shelters

Emailed for information, got a response back promptly and we set a date for install. I changed my mind a week before install about the type of shelter I wanted and they easily were able to make the changes. Install went great.... Had to use it the very next day.

This is an awesome shelter! I did a fair amount of research before choosing them. Tornado storms tend to include rain. I wanted to make sure the shelter shedded water in case the structure was damaged. I also liked the included "come along" winch that allows you to open the lid even if a car/debris buries the lid. I opted for the 8-10 person unit (don't misinterpret, it's tight for 10 people). Nonetheless, this is a great option for a garage floor installation. Takes up zero floor space and allows complete use of the garage stall. My garage space is a premium so I needed to maximize that. You can drive over the lid so it is totally usable. IMO, shelters are a necessary option. I'd rather have it and not need it, than need it and not have it. Installation is usually same day. Very happy with it. I had several neighbors stop by during the install, I'm sure they will get more business in my neighborhood.

I will not recommend wasting your time here I waited a long time and they cancelled last minute and say that they will call you back and they don't !

Quick installation, friendly service and a great price. If you get a FEMA grant to help cover the cost of the shelter, they help you with the paperwork. What more could you want?

We purchased a 6-8 person in ground- in garage shelter. We had shopped around some and know we got a descent price. It was comparable to others in area. They gave us all the needed info so we could get our permit, reminded us to call okie dig and get our inspection. They showed up on time and did a remarkable job. It only took 4 hours total to do the job. We were very impressed on their professionalism and quality of work. We would recommend them to anyone and everyone.

After a tornado recently ripped through my town I decided I needed a shelter. I remember seeing Flastsafe at the fair so I looked them up online. I requested information and got a response immediately. The lady was super friendly and extremely knowledgeable. I was given an appointment date and time within a couple of weeks. The crew showed up on time and got to work right away. I was very impressed with the process! It didn't take long at all and now I have a place to go when the storms come again. Thank you to all the employees at Flatsafe!!!!!

Poor quality shelters. They forgot about my appointment once. Staff is clueless and ditzy.

These guys are great. Their Professional crews do a quality installation keeping and leaving the site super clean. They work fast like a well oiled machine. Their design and installation looks like it'll be super safe even in the face of a Cat 5. Just hope we never have to face one barreling down on us. These guys just don't service the OKC area. They serve a wide multi-state area. Anyone in a tornado alley needs to strongly consider FlatSafe.

Everything went fine during installation but now 2 years later the door won't open and I can't get anyone to call and even set up a time to fix. 2 weeks and 3 phone calls. They say someone will call and set up a time to fix it but it never happens.

We ordered our above ground storm shelter The first of March. We were given an install date at that time. We have had the worst customer service from this company that is possible. The first time they cancelled our install 30 minutes prior to when they told us that day they would be there. The second time they cancelled it, they never called at all. I called them and they said it was too wet. The third time they cancelled they blamed the installer. And the forth time was today when I called to make sure they were coming tomorrow as scheduled. It's 2:30 on a Friday, It's scheduled for a morning install on Saturday. They said "OH" it's been rescheduled for next Saturday. They never have ever once rescheduled by calling me and asking me if that time would work for me. They just change the date and don't even bother to call and tell me they rescheduled. This is by far the worst company I have ever delt with. The bad thing is you order your storm room for the spring storm season in plenty of time to keep your family safe. So to get on another company's schedule takes time. They know that and act like they are they only game in town. Buyer beware