Embassy Suites by Hilton Oklahoma City Northwest

We were in Oklahoma City for a wedding and Embassy Suites was the headquarters for my cousin's wedding. They had blocks of rooms reserved and reserving was easy to do with pretty decent prices. There was plenty of parking and was located in a decent looking part of town. Checking in was easy and customer service was good. The rooms were cleans and comfortable. The family also reserved meeting rooms for before the wedding where all the immediate family gathered to have some breakfast and take pictures before heading to the ceremony. From what I witnessed, it was suitable for our crowd and it looked like the staff made sure everything was taken care of. Overall, I would stay here again if I am back in OKC.

Embassy Suites can be hit and miss....AND most of the time you get more than what you pay for...OK, probably 80% of the time...BUT, if there is an issue....be prepared to be disappointed.This particular Embassy Suites was nice, but I wanted to give 3 stars for such things as housekeeping not coming when requested, the pool was green and cloudy - eeeeek!!BUT the breakfast was soooooooo awesome - the short order cook / chef was really a star redeemer - I had to add a star specifically for the mouthwatering food!!!!!!!! yummy!!!!! Everyone in our group raved about Slim. He was awesome!!! He was very personable and funny....Good times had....He also referred us to a few places in the city. Awesome!!!!For $142/night suite that slept 6 or more, I have no complaints.

This property received a major overhaul several years ago and overall the facilities are nice, in fact the rooms are greatMy 3 star rating has more to do with the unfriendly service from the front office staff I met upon arrival and departureNote to management if your paying attention, your young staff could use customer service training

As soon as we walked in we found a roach crawling in the bathroom where there's one there is usually more. We're we're so tired on the drive to Illinois from Arizona we slept but felt uncomfortable. The breakfast was good but we hit the road as soon as we could. Hopefully they keep spaying and traps around!

From the moment I walked in, I had nothing but great experiences. The staff at the front desk was very friendly and the check in process was a breeze.I ended up in a studio with a king bed. The room appeared to have been recently renovated with new carpet and furniture. The bathroom was clean and the shower was hot. It is a hotel, so they do quick and cheap remodels which the shower did show. You could see the fixture didn't quite cover the hole they cut. This didn't affect my stay, though. The gym was nice and clean as well. Several treadmills, ellipticals and weight options. Breakfast is always a star at the Embassy Suites. You just can't beat the made to order omelette and hot buffet. The staff was beyond friendly and accommodating, keeping this breakfast bar stocked and clean. The manager was even walking around interacting with guests. I loved my stay at this location and would be back in a heartbeat.

Our company hosted a weekend workshop in Surrey Hills so we used this hotel for our housing.Thay did an exceptional job.The hotel is newly renovated, with lots of lobby seating as well as outside seating.The morning breakfast is exceptionally run by Zahra. She and her staff do a great job and understand customer service.The evening reception was also very well organized and get this you had a choice of beer, wind or well drinks, no limitations in place.My husband and I recently stayed at the Embassy Suites in New York City and they could use some training from Oklahoma City on customer care as well as how up run a hotel.We will definitely stay here when we are in town again.

The existing Yelp ratings on this hotel are far too low and do not represent the new level of quality at this hotel. The facility is clean and well managed. The breakfast experience is consistent and quality. Terrence in the kitchen has a larger than life personality and is happy to make your eggs the way you want them. Zhara does an excellent job of managing the area. Tammy has been pleasant and helpful in the sales and contract area. Don't let the mid-range Yelp reviews deter you. This hotel is much better than that. Give them a try. You will not be disappointed.

The room is clean and comfortable. The breakfast is actually quite good with lots of options. Some items are made to order. They also have a lounge on site which my husband and dad went to the first night here. The staff is all friendly and were accommodating when we had an issue with our bathroom door. Other than hearing people close their room doors, it's quiet on the floor and you can't hear outside noises like thunderstorms. There is a microwave and fridge in the room. The water was hot and had good pressure in the shower. The internet on my tablet appeared to work well but we couldn't get the "live tv" to work and ended up on Tubi to watch tv and it seemed to not be able to keep up with the buffering. Also, the shower door opens to the toilet side of the bathroom which is functionally obsolescent, it curable if they want to ever fix it. Also, the USB charging ports on one side of the bed didn't work. Also, the sofa in the room had stains on it. But the room is spacious and we had a decent and restful stay here.

The outside of this hotel does not do the inside justice.The checkin was easy and we got into our room quickly. Our suite was huge and very clean. It was very modern and up-to-date. The mirror in the bathroom even had a light in it which was a nice touch.We received 2 free drinks per person in our room but unfortunately we weren't in the hotel during the happy hour time to use them. The bar area did look very nice and I noticed one of the booths had its on tv. There was an outside seating area that had fire pit areas that they had going at night. I saw the indoor pool at a glance and it seemed a decent size. The made to order breakfast I saw but didn't get to enjoy since we were going to a brunch. The eating area was huge though and had many options to pick from including iced coffee and many add in drink flavors.I would absolutely return to this hotel.

room 320 , the temp was set to 95 degrees,when we arrived. The room was burning, hot unbelievable. We could not lower the temp, called front desk they switched our room to a room with a smaller bed. the hotel is older and hallway smells old and musty . Small shower , very slippery floor . I would not stay there again