Hailey L.
Aug 1, 2023
TERRIBLE. DO NOT USE THIS PLACE!!!!!my husband and I booked I believe March 1st.Talked to whatever lady called us, emailed, they took our money, we settled all the questions and details throughout the month of March. our wedding was to be booked for a 30 minute ceremony, July 31st, 2023, at 2pm. easy peasy right? well we all get there, and keep in mind we have family coming in internationally, so there's some pressure there.we get there and the doors are locked. Not a single person in sight, and 2:30 rolls around we are in hysterics, because WHERE IS MY WEDDING?can't get ahold of anybody, and yes I left a very nasty voicemail.Someone eventually got back to us and firstly said they were closed, so why would you book a wedding if you're closed? wtf?then accused us of never paying, to which we responded with the below picture from our bank account because we did in fact pay, I have the email confirmation as well.they all of a sudden found it "in their system"?they then offered to have someone come out to officiate the wedding in 15 minutes. keep in mind it is over 100 degrees outside, makeup, hair, wedding dress, and I'm absolutely losing my marbles because we got SCAMMED.So DO NOT BOOK WITH THIS VENUE. they will take your money and accuse you of not paying, booking the right time, or saying they aren't even open at all!do not EVEN try to reply to this review because I HAVE EVERYTHING I NEED to take this to court.edited to add, they did give us a full refund, doesn't make it any better but I am at least grateful they had the sense to send my money back.
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