Duct Squad

I needed urgent service to get my new dryer installed because my dryer duct was fire hazard. I called and got an answer on the first ring, the scheduler was knowledgeable and helpful and had somebody out within an hour. Tanner got to work right away and did an excellent job. Total cost was $150 as they had to access the roof. Veteran-supported company!

Had our dryer vent cleaned and a quote for the rest of our vents. They do not do chimneys, so I had to have another company come out for that. Duct Squad charged $200 for the dryer vent alone, which is almost double most other places as it turns out. I found this out when the company who did our chimney advised they only charge $125 for dryers. This prompted me to do some digging and sure enough, even a quick google search will turn up many other companies at a much lower cost. Maybe you're paying for superior service? Nope. Duct Squad did not even connect the top of the vent back to the roof exit, so I had to go up and fix it myself. The guy who came out was friendly, but I'd advise using anyone else.

I chose Duct Squads based off all of the glowing reviews. I had no doubt that I was going to have a great experience with them. I could have never been more wrong about anything in my life. The crew working in my home did show up on time, were courteous and polite but oh so unprofessional. The crew working in my home damaged multiple vent registers in my ceiling, stating that they thought they were superglued to the ceiling when they are not. They even set these vent registers on the floor allowing their equipment to run over them and damage them further. The crew member working on my dryer had to have either stood or sat on the top of my dryer leaving dents and scratches on the top panel. All of this damage was done in my home and not brought to my attention by the crew causing the damage. I did reach out to Duct Squads to let them know of the damage, they were at first receptive and acted as if they were willing to help. I was able to send them a receipt for the vent registers that I had to purchase and replace myself. I was told they would reimburse the cost of those, but the check has not been received. They did send someone out to diagnose my dryer. That service company did recommend a replacement top panel due to the extensive damage. Duct Squads approved to have that part replaced. Upon replacement of the damaged part, my dryer makes a ton of noise when it was whisper quiet before.I have reached out to Duct Squads as of 11/15/2022 to let them know that I was dissatisfied with the repair company that they chose to send out due to the fact that they no called/no showed and their "repair" to my dryer has left my dryer with new problems that it did not have before. Duct Squads has not responded. I have held off on writing this review as I had hoped Duct Squads would take up this situation with the highest priority and care but that simply ins't the case. I do not recommend Duct Squads as they have left me to deal with the consequences of their carelessness.

No issues with service. I didn't expect it to be as pricey as it was. It's also hard when you have to request a quote and have them come out. For 12 ducts and 3 return vents, it was $650 and they threw in the laundry vent. For only vacuuming, I think $650 is really expensive. You don't have to do it for another 5 years but I'll definitely be looking into my own DIY to vacuum my vents. It's the one single service I had to pay for my home and they didn't fix anything for it to be that expensive. I won't be doing it again

I was in a bind, pollen count was at its peak and I couldn't stop sneezing with a dinner party 2.5 hrs away. The OWNER of the company called me, dispatched a crew of 7, and had my ducts clean with over an hour to spare before my dinner. These guys are GREAT, and Candy is a total SWEETHEART!

They are very responsive and where on time. They explained exactly what they where doing and even showed us using their camera. I would definitely recommend them!

Tanner, so courteous! Explained everything. Cleaned-up, professional! Scheduling was quick and easy. Arrived on time. Cleaned dryer vent and I also requested an estimate to clean my air ducts in a few weeks. Your company provided exceptional services, start to finish. A huge thank you! Highly recommend.

Kandy was friendly and very informative when calling to make my appointment. She made sure I knew what to expect.Tanner and Calvin were extremely professional, answered all questions, did a fantastic job and were thorough in cleaning up after their hard work.

We hired Duct Squad to clean out our dryer vent yesterday. They were on schedule, very capable and thorough. I did a "test load" of towels last night and they dried in HALF the time it would have taken before the duct was cleaned. We highly recommend this service!

Duct Squad showed up on time did a quick and thorough job cleaning our drier vent. After the job the vent was completely reassembled and tested. I will defiantly call the Duct Squad when I need my vent cleaned again.