Del Rancho

Honesty is the best policy right? I am a big Del Rancho fan and have been coming here ever since I could remember, therefore the five stars is, in part, due to the nostalgia factor.When I come here 99.9% of the time I only order the steak sandwich supreme. If you like chicken fried steak then I STRONGLY encourage you to get this sandwich... its pretty much what dreams are made of (oh, make sure to get it with cheese).

Del Rancho has been an Oklahoma staple for years , you won't get a steak sandwich like this in any restaurant, this is drive in only. They are served cooked to order so a wait is usually involved but it is a must try! Always Hits the spot.

Needs a Negative star! I read the reviews and decided to order anyway- This was my first mistake! A truly terrible & unforgettable experience tonight @Del Rancho - MacArthur location. I call in my order for pick up @7:03pm.* 2 steak sandwich supremes- no Miracle whip.* 2 onion rings.Arrive back at hotel.Unfortunately, both steak sandwiches are loaded with Mayo.Total cost w/tip= $40.00I decided to call Del Rancho. @7:41They put the manager on the phone, I explain my simple order was made incorrectly.I also explain we are in a hotel from out of town and drove over 20 minutes to pick up this order. I felt the need to explain to her that I can't eat Mayo. She states it's not Mayo it's Miracle whip -lol! *zero apologies**no offer to refund*I ask her to please remake the order and my husband would drive back across town to pick it up.**Still No apology**@7:44 The Manager calls my phone and states: Our steak sandwiches have milk in them so you can't have it. Wait.....What? My husband is already in route, I just want the order that I've already paid for, made the way I ordered it. .He arrives @ Del Rancho. @7:59ARE YOU READY FOR THIS.....Manager comes to the car, grabs the food and states: WE DIDN'T REMAKE YOUR FOOD....WHAT?!? Is this a joke? Are we being filmed? Utter confusion & disbelief sets in. The Del Rancho Manger responds: Your wife has an allergy and it's a liability for us to make your food. Who is this woman with attitude? An allergist? A doctor? My Momma? Your Momma? Is this her business? Truly dumbfounded! Do yourself a favor - AVOID THIS PLACE!Head down the street to Chuck House where the employees are nice & the orders are made correctly. That's exactly what we did! A tasty chicken fried steak sandwich with an onion ring side, just what I was craving while back in Okc. I lived to tell my story/write this review.

What it does, it does well. Huge CFS sandwiches, great sides and portions and good service k

If I could give no stars... they deserve it. I spent $20 for a steak sandwich supreme, medium fries and a large chocolate shake. I called it in at 5:14. I did not receive the order until 35 minutes later. When I got it home my boyfriend opened up his sandwich and it was the Junior steak sandwich. Yet we were charge for the regular one. I called the restaurant and the manager on duty told me to bring it back. I told her I took a picture of it with my hand.to show the size. She was insisting she could do nothing about it because the OWNER told her that's what she must do. One--- it took an inordinate amount of time to make my order. I called it in, drove about 15 blocks and 3 different stoplights and when I got there I pressed the button and said I was there to pick up my order --- the girl said they had not started it. I wanted to add chicken tenders but the girl said the additional food would add an extra 8 minutes. They lost another sale. When I got home my boyfriend opened his sandwich and said this is the Junior . I took a picture of my hand next to the sandwich and then called the restaurant. The manager was not cordial and definitely tried to talk over me. I told her I had taken a picture but she didn't care. She wanted me to drive back to the restaurant and return the sandwich instead of providing any good solution. It was not convenient to interrupt our already late dinner not to mention the gas to go back. She was not capable of making a good business decision. One thing--- my boyfriend was a loyal patron of Del Rancho, now that we know the lack of customer service and the overcharging of customers, my boyfriend said he will never order from them again. I ordered at 5:14pm and I waited until 5:50 Pm for my order to come out. My order # 117. (August 12,2023) Saturday -- in case THE OWNERS even care. I doubt they do though. My advice is to not stop there. Chuck House on NW 10th and Meridian has steak sandwiches too!

One of the best fast food chicken fry's in town! Call ahead and it will be waiting for you.

Last Friday we ordered lunch to go at the Midwest City location, we had food for 12 people, we ordered both, steak sandwiches and chicken sandwiches, everyone one of us got food poisoning and few of us ended up at the ER with severe symptoms for the intoxication. I called the restaurant yesterday to report the incident, the person who answered the phone said they will pass the message to the manager and they will call us back for a follow up, no one, not absolutely one person ever called back. Today I just learned from another person at the office that a few weeks ago they ordered food to go from same place and they found a worm on their chicken sandwich, they reported to the manager of the store but I guess no one did anything about it either. Definitely will not be going to eat at this place again and will not recommend it to anyone.

Food - cold and the fries were soggy , very slow seevice, waited 30 min and didn't even get what I ordered even though she read it back to us. Recipe wasn't even correct.

MacArthur location:The quality of this place in even just a year has gone down significantly. I paid $5.99 for 6 onion rings, they just tasted like old grease. Sandwiches were cold and soggy. The price is exorbitant for the quality, so we will no longer frequent Del Rancho.

I've been a fan of del ranchos for a long time. Finally living close to one again so can have it more often. The steak sandwich supreme as well as the chicken fried steak dinner are both amazing. My gf loves their chicken. The ladies that work here are a real hoot and always have a smile on their face.