Dale Stevens Appliance Sales & Service

Long over due, but I've had my used washer and dryer for almost 3 years now and it still going strong! I wasn't completely sure which set I wanted, and they assured me I could exchange them at any time! They delivered and set up for free. Super kind and friendly.

Found a good selection of appliances to choose from for a fair price. They had everything available that we needed to hook it up. Our washer has been running well for a couple months now.

My dryer wasn't working and I called 2 other companies but they couldn't come out the same day. Brian, however, made some calls and rearranged his schedule so he could fix my dryer. I watched him work and it was a simple problem that I know I can fix myself if it happens again. He also told me how to make my dryer run better and it does! He was super nice and the price wasn't bad at all.

Customer service needs some serious work since they have absolutely no concept of communication.The fan motor went out on our freezer and we needed a new one so we called Stevens and they told me that the order would be in the next day and THEY would call me between noon and 1pm to let me know if it actually came in. I never received a call so I called them at almost 3pm and that's when the VERY rude young lady informed me that it wouldn't be in until the next day. So I had to find someone else that would have the part. I'm sorry, I have a family to feed and can't really afford to replace the $200 worth of food that would have gone bad by that time they received that part. And why would this lady yell at me when all they had to do was call when they said that they would call me to let me know if it had been delivered. This all could have been avoided if the business would have just done what they told me they would do.