Crown Auto World

I have purchased 6 New Dodge/Chrysler/Jeep vehicles since 2007. Today I took my 2015 Chrysler 200S to be looked at. The past 3 days I have had to jump start it every time I needed to go somewhere. I had planned on staying with the car figuring it was a battery issue. I was informed it had 2 recalls, of which they could only fix one today. I left the car and headed home only to get a phone call that it was the battery and that it would be 275.00 installed. I know batteries can be pricey but good grief!I asked how much one was not installed. 185.00. So after being a very loyal customer they were going to charge me 90 to install a battery!!!! I told them I would pass on that just fix the recall. I get a call a few minutes later only to find out the battery is so low they can't fix the recall. I head back over to get my car. They charged me 45 for what? Not sure. Anyway I didn't get a thank you ma'am can we help you get your car started etc. I had to jump my own vehicle to get it home from a "service appointment" . I took a picture of my husband jumping my car in front of Crowne Bristow service department. I think that says it all

I love Dodge but the other day I took my van in for a oil change sent me a birthday gift card for 25.00 bucks. I thought it might cover it maybe a few bucks out of the pocket they told me be 45.00 for a oil change I said bye I will do it myself just a plug to take out and a filter some oil 45 bucks REALLY!!!!!!! Dodge!!!! Plus I got a car loan up to 17k I was looking at their newer trucks other cars told them I need 24hrs to think on it. They never called back nothing. Dodge must be Rich don't need money sure love to run off their loyal customers - 45 bucks for a oil changes don't call you back on sales

My 81 yr old dad went in to look at a car. 20k later, they sold him a 2014 pos nissan maximum. 20k. He could have gotten a new car for that amount of money. Shame on them for taking advantage of an old man.

We are so thankful to Joseph and the team of amazing guys working at Crown Auto World. They are such kind and caring individuals, wiling to listen and support your efforts in obtaining a vehicle. We will definitely recommend our friends and family to purchase a new or used vehicle from Crown Auto World. Thank you again. We are loving our Ford F150.

The folks at Crown treat our family like their own. I work in Tulsa and on my way home, started having a low tire. They stayed late and helped me because I had a major commitment early Sat morning. We have bought our last 5 vehicles from Crown and won't shop anywhere else because of the incredible service and quality vehicles we get from Crown. They also provide quality maintenance and detail work on my car.

Will not do business with this dealership!! Called about a truck then put a deposit down on that truck for them to hold which is usually $500. I told them i could not make it for a few days so I agreed and they agreed as well on a $1,000 deposit and they would hold it until Monday 12/16/2024. Get up and leave at 6:45 to drive 2 and a half hours to dealership then at 8:10 I receive a message from the Salesman(Larry) which he was great by the way asking me if i was on my way. I told him yes I was about 45 min away from the dealership at this point I was scheduled to test drive said truck at 9am then he informs me the dealership sold the truck already. I ask should I turn around and head home?He says yes and if the truck is here still for some reason he would drive it to me and deliver it personally. Well of course the truck was already gone and nowhere on the lot which i assumed already. Thanks guys for wasting my time. Long story short do not pay a deposit on a vehicle because it means absolutely not shit to them.

I was eyeing a truck that had been on their lot for a few months (a 1984 Ford F-150). Crown Auto World Bristow was selling this truck on consignment for a local lawyer who apparently buys a lot of cars from them. Me being out of state, if I were to purchase the truck, I wanted to make sure the truck was fully functional with no leaks or issues. I originally called and spoke with Larry, who said he'd call the lawyer to see if he would come off the price. Larry never called me back. The following week I called and spoke with Tony, the GM, who was diligent in following up with any questions I had. Tony FaceTimed me, showed me the truck, and mentioned that there were no leaks, that it had been recently serviced and detailed, and that it's a great truck. After Larry test drove it, he called back to tell me there was a pretty nasty vibration when decelerating. Tony called me back and said there was no vibration. Tony also felt the need to clue me in on the lawyer's sexual orientation. He repeatedly told me that he thought the lawyer was a "homosexual" and that I shouldn't be alarmed if/when I speak to him over the phone about the truck. What kind of country is this where a GM of a dealership is telling prospective customers about the sexual orientation of other people? I paid $7,500 for the truck (plus a $200 processing fee that I wasn't aware of until the money was about to be exchanged). They shipped the car to me out of state, and the VERY NEXT DAY I had MAJOR issues with it, starting with a massive fuel leak from the carburetor. Gas was literally pouring out of the bottom of it. I also noticed the sway bar links needed replacing, a transmission pan leak, an oil leak, a faulty wheel bearing, no functioning reverse tail lights, a faulty wiper motor, and an awful vibration. It turns out the engine wasn't even bolted to the transmission! Needless to say, I was extremely upset. Some 'servicing' huh? There was also a bird's nest in the air filter and a hornet's nest on the passenger side visor. The interior floor carpet was filthy with coffee stains all over it, and there was dog hair all in it as well. Tony later said that by "serviced," he only meant changing the oil and checking the tire pressure. What a joke. The manila folder they provided with all the truck information had the words "6K Min" on it, meaning they would have accepted $6,000 for the truck. When confronted about this, the GM, Tony, said that they 'reuse' folders all the time despite the fact that the label on the folder said "1984 F-150 351," my exact truck. After getting estimates on all the fixes required, it came out to around $1,600, including a new carburetor. For two weeks, Tony was saying that he couldn't help with those repairs despite buying the truck from his dealership, and he said I'd have to work this out with the lawyer. I tried calling the lawyer multiple times to see about working something out. He never called me back. Additionally I was trying to go through Tony to get the lawyer to agree to paying for the repairs. Tony would sometimes answer my calls, other times he wouldn't. He kept saying that he was trying to talk to the lawyer and that the lawyer might be able to help out. Eventually, after many follow up tries, Tony said the lawyer wasn't going to give a dime. Tony then said he'd send me back the $200 dock fee, but that he couldn't "pay me" to buy a car from him. I also tried for two weeks to call and speak with the owner, John, who never returned my calls. So I got screwed into buying a truck they said was serviced and had no leaks or issues. It wasn't serviced at all nor detailed like they said. He also said he filled up both gas tanks, but that wasn't true either. I paid $1,500 more than what they would have accepted, and now I'm in the hole $1,600 more just to get the truck running efficiently and safely. The lawyer still hasn't returned my calls, and Tony has basically said they've done all they can do. Tony was initially a nice guy, but he only followed up with me when it came to money, and at the end of the day, this dealership will NOT honor their word and will sell you a lemon without regret.

This is my 2nd purchase from Crown and 3rd from the salesman I dealt with, Bryan Sherwood. I will never go to another dealership to buy a vehicle. Bryan and the whole staff at Crown Bristow go above and beyond to help a customer get the best deal on a vehicle. I never feel like I am being swarmed or getting the usual "car salesmen pitch" when I walk in. I highly recommend shopping with Crown Auto World for a hassle free and great experience.

Great place to buy a car! Brock was awesome and the staff at Bristow Dodge was incredible. I called Brock and dealt with him on the phone on the price of the car and when I arrived it was ready to go. I was financed and out the door in 30 min!!!! Awesome experience !!!