CozyParts

I placed an order on Feb 22 and paid for 2nd day shipment. 2 weeks have passed but I received nothing - not even any info on shipment. I called the company many times, but there's never been anyone to answer the phone. Apparently, the company does nothing but collect money from innocent customers who trusted their website. This is a terrible company.

I ordered an exhaust vent motor for my Lennox furnace from Cozy Parts at a reasonable price. They sent the shipment tracking information quickly.The motor and gaskets arrived exactly as described and was packaged well. I would definitely order parts from them again.Thanks!Steve

I'm a huge fan of CozyParts. I needed parts to fix my unit and wasn't sure what I needed. I sent them a pic of the unit and before long they had the right part for me and helped walk me through how to set it up. Kudos to Cozy!

horrible company. customer service is terrible. ordered the wrong fan motor and didnt even take the part out of the box and the supervisor would not accept a return. so many better places to order parts from than this place. will never return here again. this place doesnt even deserve one star.

I figured out what was wrong with my furnace and sent an email to Cozy Parts with my furnace model number and the part I needed. They responded in about an hour with the part number, so I ordered it from them. I selected two day air shipping for $32, since it was cold outside and I needed the furnace to work. This was on Wednesday, so I figured I would have the part by Friday by paying the extra for shipping. The part came the next Monday afternoon. I called and talked with Michelle, who told me that the first full business day did not count. So basically two day shipping is actually three day shipping. She told me she would have a supervisor call and talk to me about it, but I never got a call. I'm really glad the part they sent was the right one and that it worked. I get the impression that they don't expect many repeat customers and once they make a sale, that's the end of it.