Colonial Hills Apts

DO NOT WASTE YOUR MONEY. My wife and I moved into these apartments with little time to look or decide where to move. We just needed a quick apartment. When we toured these apartments we lived it! They renovated so everything looked new and fresh! The staff was nice and got us moved in quickly. This was June of 2019. Jump to September of 2019. We had a person move downstairs from us. He would constantly make sexual remarks to my wife and comment on her body. He would often get drunk and start mouthing off. He threatened not just me but multiple others in our building. He called my wife a B**** due to the fact that she asked him not to make remarks towards her. We also lived next to a drunk. If it wasn't our Neighbor then it was the Family across from us. They were constantly screaming and cursing outside. There was multiple fights at the residence so far as to the point that I had to call the police because children were involved. I kid you not, the cops must have been called 5 or 6 times. There was constant harassment. We contacted the office and was told it would be handled. It's May 2020 and it still hasn't been handled. Not only is the neighborhood horrible and NOT KID FRIENDLY, they have an INFESTATION OF ROACHES! They Charge $10 every month for Pest control and I've only seen them 3 times in 12 months. When they do spray it's only in the kitchen and they leave. My wife and I can't go into our kitchen without seeing roaches. They crawl from under our over and fridge. They crawl on the walls in the living room. They literally crawl in and out of the walls in the bathrooms. See images below.The only staff member that actually does something is Shelby.If you have a maintenance issue, you might as well plan on waiting for 2 months before anything gets fixed. We had an air conditioning malfunction in the middle of July. I had to ask a friend to come look at it because we were literally sweating. They don't care. All they do is ask for your money each month. They promised a swimming pool, still don't see it. We also live in front of a nice patch of green grass! It would be great if everyone in the complex didn't bring their dogs over to poop all over the place and then not pick it up. Then the residents in our building got a notice about it. Fast forward to May 2020, now.My wife and I have fortunately found a better apartment nearer to our work places and working with our new apartment complex is already a breath of fresh air! Save yourself some trouble and bypass the complex completely. There are better options around the Yukon area.

These places are horrible. Maintenance response time is ridiculous. It took them 3 months to come fix my pilot light for my heater that broke in the middle of winter. And my front door deadbolt key didn't work and that was supposed to be fixed the first week I moved in and it never got fixed. The windows have no sealant whatsoever so you can feel every little breeze coming through even if the window is shut all the way and locked. Oh, and roaches galore. I tried almost everything except a professional exterminator to get rid of the roaches and they still were everywhere. Couldn't cook a meal or even eat a meal without having to kill several roaches in the process. Had to leave half my stuff there when I moved out because of the infestation, which they are trying to charge me a fee for. In other words, save yourself from the hassle and frustration and the nasty, go somewhere else!!!!

Go see Lisa she will put you in a nice apt. The mangers are friendly and helpful there are lots of changes here for the good close to elementary school and shopping centers I like it here come check it out

They pay for tenants and former tenants to remove negative reviews or change them to positive. If you don't, they will threaten and harass you. However, it is NOT the lying property manager that tries to bribe for good reviews or removal of negative ones. It is the regional manager Barbara McElhaney AND the freaking CEO James Stewart. Mr. Stewart will resort to childish name calling did then get mad when the tables are turned. Barbara will also threaten to evict you EVEN AFTER YOU'VE BEEN EVICTED because the property manager will lock you out of the tenant portal so you can't pay rent with proof because if you pay in person she refuses to give you a receipt. The apartment you're rented will be infested with cockroaches and bed bugs. I am hoping I can add the screenshots of the texts from both of them from the same phone number though, like the phone was just handed over, seems strange though. Every word I've said can be backed up with photo proof OF EVERY SINGLE WORD. Dang, it won't let me post pictures.

I wouldnt move in this place again for nothing complete roach infestation and when you try talk to the office here they are extremely rude (Makayla) they will tell you to pick up trash but they wont pick up after all these workers ive gotten multiple nails and can barely wash clothes with the 1 laundry matt for this whole place super nice parking too holes everywhere!!