CDR Electronics

Save time and money by not going here. They're going to cheap shot you on the value of your turn in. I was looking to upgrade from my Xbox One to something newer. I asked the guy how much I could get on my trade in and he said $50, which I really didn't care. I didn't have my controller so I drove home to get it, came back to make the transaction and he said they would only give me $10 for my trade in because the rubber pieces were missing from the toggles on the controller. GET REAL! I took my stuff and got up out of there. They'll try to pull a fast one on you! Don't fall for it!

Went here 15 Sept 18 for the first time on the recommendation of my co-worker.. Before going I did some research on what the going trade in rate was on "Amazon" for an iPhone 7 in perfect condition, then I went to the CDR website and they were offering $5.00 more!No brainer right? I went up there first thing in the morning, and the process was fast and painless..After they looked over the phone and took some info, I left with $225.00!

Was not impressed with this establishment at all. Horrific customer service. This business definitely practice Bait and Switch tactics. My granddaughter purchased a phone which was having problems 5 minutes after leaving the store. Called to say she would be returning the defective phone the next day. Next day told no refunds. Only exchanges. They neglect to post a sign stating no refunds or indicate on receipt no refunds. To return the defective phone back to the store you now have to pay the store 200 to buy back the defective phone from you. A bunch of crooks. Don't waste your money or time at the establishment. I am surprised this business is still in business. CROOKS. So instead of the phone costing 699 out the door when you bring it back because it doesn't work they are buying the defective phone from you for a cost of 499. You loose 200 to give the phone back to them. BUYER BEWARE. DECEPTIVE PRACTICES ARE ADHERED TO AT THIS ESTABLISHMENT.

I went in there last night October 27. I purchased a smart watch the Apple series 3/ first one didn't work swapped out for the second one worked like a champ. Great customer service I'd like to give a special thank you to Averie wish all people were like her I will be back

Ask for Ricardo. Came in with my husband early Sunday morning for a new xbox console and controller and he hooked us up. He showed us each xbox one s series console and let us pick the one we liked and let us pick between all the controllers. He was super nice and informative. We actually tried to tip him for being so helpful.

Great hidden gem, purchased games and movies at great prices. Also have gaming systems and accessories.

My Xbox 360 that I got from a garage sale was not able to open the disc tray but an employee helped me he was kind

I bought an I-pad, a case and a screen protector for my daughter this Saturday. It took an hour to charge before I could even purchase. I waited patiently , with my daughter while every other customer got taken care of before us. They didn't even put the screen protector on....

I walked in at 7:40pm they were very respectful and very much helpful hard workers. Victor Alexis devote

Customer service was not very informative I called before making my way over to the store and asked what I would need to bring to sell my PlayStation 4. Cole, the employee giving me the answer to my question said that I needed the console "obviously" (we'll see what else is obvious soon won't we Cole?), the power and HDMI cord, and the DualShock 4. So with my new knowledge, I got what I was informed was required and drove the 20 minutes to get to CDR Electronics. There, I made my way to the desk to sell my PS4 and was asked for my ID and that the process of checking the console's condition was going to take a while so I was told to look around for a bit to pass the time. "So far so good," I say to myself as I take in the store's decor. After a while, the same employee came up to me and delivered the first bad news... I was missing the micro USB cable that connects the PS4 to its controller, deducting the good price of the console by $10. I told them that I was not told to bring said item and to my surprise, they dare to tell me that the employee that told me about what to bring most likely left out the micro USB from my phone call earlier. To admit that the employee "most likely" left it out tells me that other customers "most likely" had this problem SMH... After almost hearing the Karen inside of me, I asked for an alternative. And do you know what they suggested? They suggested that I buy a brand new cable from them!..... Obviously, I denied that "offer" and said that I'd drive back home, get the cord, and drive back. Now that I'm writing this review, I realize that buying the cord would've been useless because I'm paying for the cord that they would have to replace because I didn't bring mine. These employees seem very stingy. Before I left, I noticed a certain ID missing from my wallet. The employee that asked for my ID did not give me back my ID so I had to go back and ask for it. So after retrieving my identity back, I do what I said that I would (because that's how communication works *looks at Cole*) and made it back to the store. I turned in the cable, got my money, and before I could leave, I noticed another customer turning in their PS4 for cash and (are you ready for this?) an employee asked another employee if the 3inch micro USB that the customer turned in was acceptable. I listen in and hear that it was NOT! "It has to be at least 3 feet long" to be accepted. I was even more frustrated now because I was not told about that either!! I could've gone home, gotten my smaller micro USB, get denied and get the final part of the info that I should've gotten from the phone call at the start of this adventure, cry a little, drive another 20 minutes to and from my house, get the money I should've gotten two hours ago and left like nothing happened :( In conclusion, the customer service of this CDR Electronics is very frustrating. From getting three separate info from three separate employees to almost getting talked into buying their stock, I give this CDR ELECTRONICS a 1/5 star review. I might give the other CDR Electronics a visit just to see if my experience will be any better (fingers crossed). I hope that you guys at this CDR Electronics understand where I'm coming from and improve the way you guys communicate with your customers and not allow this to happen again. Thank you for listening to my Ted Talk :)PS. The employee that I sold my PS4 games to pronounced Terraria as TerRAREria. How uncultured SMH