Camping World RV Sales

Won't let me leave zero stars, so it gets onePut my Class A RV on consignment here in late October 2022. Worked with a nice young man named Andrew who was a military veteran. Slowly walked me through the process and showed me how the value they were offering me was calculated. Said it would probably be on the lot less than thirty days with the way sales were going. I asked him to tell me if it didn't sell in thirty days to call me so I could make arrangements for Camping World to winterize my RV. He told me they were already performing winterizations on the consignments, and it was included in the deal.Andrew kept in contact for a while, telling me when they were getting offers on my RV and when the buyers couldn't get financed as first-time buyers. Then communication stopped in the spring of 2023. Couldn't get ahold of Andrew anymore. Nothing was said about him not working there anymore.It wasn't until I got a phone call in late spring of 2023 from someone who apparently took Andrew's place when he left Camping World that there was an offer on my RV, but I needed $12K in repairs on it before they could complete the deal.My RV was inspected in October of 2022 when it was being evaluated if it qualified for consignment there. I was present during the whole inspection, and the inspector pointed out a couple of small things that he said weren't going to prevent it from going under contract or that would prevent it from being sold. But everything worked. I signed a deal that said I would get $58K when it was sold.A week after I left my RV there I get an email from a Camping World service advisor saying my RV needed thousands of dollars of repairs. Some of the things listed were things that I had just gotten serviced within the last year and were just fine at the inspection. Another was a few thousand to completely reseal the roof, which I knew was BS, because not only had a completely recalked all the AC units, vents, and attachments on the roof the week prior to taking it in for consignment, but the roof was a rubber roof that doesn't need resealing every year, the RV was only 6 years old, and the initial inspector made a comment on how great a shape the roof was in and how lucky I was to have that kind of roof. A call to Andrew made that service list trim to one small item that had already been discussed at the initial inspection. So that set off a red flag about Camping World.....service department trying to price gouge me for unnecessary repairs.So I was suspicious when I got the call that my RV needed the $12K in repairs in order to sell it, and the things that needed fixing worked just fine WHEN I LEFT IT IN THEIR CARE IN OCTOBER. Also, they said I didn't get winterization done on it, so the pipes froze and cracked, and my water heater burst and needed replacing. What??? When I told them what Andrew had told me, the new kid said "It's not written in your contract." I told them I had the text and one of the voicemails from Andrew that discussed the winterization getting done on my RV. The next call was from a sales manager in charge of the consignments, and after discussion of the issue, he said they would repair the freeze damage. (He was pretty quick to agree with it, so it made me wonder if the damage actually happened.) He gave me the list of things that needed fixing, and I said they worked just fine when I left it there, so it had to have happened while you were showing it to sell it because I hadn't touched it or driven it since leaving it there. His go-to excuse for some of the things: "Sometimes it just happens." Seriously. This is your reasoning why I need to pay to have something fixed that had to have broken while you were trying to sell it on your lot? "Sometimes it just happens?"A lot of haggling back and forth. They weren't going to give me the original contracted price of $58K; they said if I wouldn't work with them I could come get it, which I was in the process of doing when other factors suddenly came into play that was helping the deal. Long story short, I had to come up with almost $5K to pay down what I owed on the RV so I could rid myself of the payment and make my recent retirement less stressful. Almost $10K less than what was originally agreed to. Never got any kind of receipt from their service department on any of the repairs they swore it needed and had to do to complete the deal, even though they were capable of trying to gouge me originally with work that didn't need to be done and didn't hesitate to send me a detailed list for that. Never showed me any pictures or videos of the alleged damage to validate what they were telling me. No phone call when the RV was sold and gone. Had to call my credit union to check on the loan balance to find out they had paid it off a couple of days before.Very unprofessional. Very sketchy. I would highly recommend you do your RV shopping elsewhere.

It's a joke from start to finish. No one has any idea what's going on, if you want updates you better call for yourself, things you request to be done will not be but don't worry they will not inform you of that until they tell you it's "ready". They give you a specific time to pick your camper up only for it to be filthy after you've spent thousands with this business and they're had it for months. Do it yourself.

Maybe focus the sales staff on the customer rather than the dollar. Wasn't able to explain the process of selling paperwork satisfactorily. Disappointed!

Terrible. They charged us 350 for a tech to come out and call tech support for our fridge. The fridge went out two months after we bought a new RV. We purchased an extended warranty that we can't use, and charged me for a diagnostic fee and a tool fee. The tech called tech support and walked through how to diagnose the problem. Absolutely terrible experience in all aspects of camping world and I suggest everyone thinking about buying from them rethink that decision. We have had an issue on every step of the process. The trailer came with a vacuum and they told me it didn't, until I showed them the big poster in the RV that said it did. They told me two different ways I was going to receive my tag, it took two months of me calling because our temp tag was expired. My sales person ghosted me until I called the manager. I have had bad experiences at multiple locations and customer service contacted me and they said " I appreciate the opportunity to address your issues and apologize for any inconvenience you may have experienced" WOWBtw the tools the technician had to use was a volt meter and an electric drill.

If there was negative stars I'd put that.. terrible service, I would never bring a camper back here to get fixed takes months and all they did was put trim back on.. told us things were complete that were not. don't waste your time coming here!

Camping World East in Oklahoma City - My wife and I bought a used Class A on June 17th. The staff was cordial and respectful until I signed the paperwork. After that, things went downhill fast. The Good Sam guy completely ignored the fact that I needed copies of the paperwork, until I tracked him down in the store. The Service Manager assured us that our unit was 'ready to go!' after we spent endless hours at this location (my wife ended up falling asleep on the lounge couch). As staff were leaving for the day, we finally got a 'walk-around'. One of the Service guys walked me around the unit pointing at things and telling me how they work, never actually showing me. We finally pulled out of the lot as the gates were closing. We arrived at a campground 90 miles away, and set up camp! The kitchen faucet barely dribbled. The hydraulic levelers leaked fluid. The macerator was locked up, and we couldn't empty the black tank. The generator wouldn't stay running long enough to use the rooftop A/C. I called to inform them of the existing issues, and they suggested bringing it back for "diagnosis". I explained that I was 90 miles away, and would be heading back to Denver the next morning. He told me to bring it to the Service Center in Golden when we got back home. I dropped it off for service on July 15th, as that was the closest opening they had. I had purchased the 4-year/$5,400 Service Contract only for Good Sam to kick back my claim needing "additional information." This went on for 79 days. I finally got it back after getting Corporate involved. 109 days went by since I had purchased it before I finally got my tags and registration. I had previously called several times throughout July, August and September, asking about the registration, and they assured me that they were on it! I finally received the registration/tags on October 3rd. The Golden Service Center was the place that actually went to bat for me, and gets my seal of approval. The OKC Camping World staff are a bunch of clowns. Not a single one of them reached out to me in assistance. Not a single one of them answered any of my emails. Not until after I got Corporate involved. The OKC location's GM finally got in touch with me and paid for all 'maintenance related issues' which would've cost me well over $1,200 because they weren't considered 'service related issues' covered under my $5,400 contract. If I were you, and I lived in OKC looking for an RV, I would consider the Camping World East location on Anderson Road, the VERY LAST place to find an RV.

Stopped on the way east for a toilet repair. I was sold on a replacement instead, which is fine of course. They were able to get the install done and e on the road in the same day. For that, I was grateful. We get home In Atlanta, and winterize the rig. Fast forward to this season, pressurize the system and find a small drip from the inlet behind the toilet. No big deal, right? you would think that given the opportunity, they would honor the simple words of the salesperson "Any problems, just roll into any camping world, and we have you covered!" So, I contact them, they contact the closest one to me, and then they refuse to even have it looked at! They wanted to charge me to put eyes on their mistake! It's 25 cents worth of plumbing tape! Heed warning travelers, Camping World DOES NOT stand behind their work, no matter how simple.

Doubtful we will visit this particular Camping World location due to the poor reviews and ratings. We are visiting in Oklahoma City and wanted to make some purchases, but have decided we will drive the extra miles to the north store for the better customer service.Would think a company as large as Camping World would be overly concerned with all of the low ratings and customer dissatisfaction. sounds like someone needs to do re-training and or reassignments.

Four hundred and fifty dollars, that is what this store saved by losing a customer for life. I bought a brand new Airstream Caravel 22fb from their north OKC location. Then I bought an E2 Fastway w.d. hitch from their website. It arrived in a busted box with parts missing. After shipping it back and getting a replacement, it simply does work on an Airstream. It is NOT a one size fits all product. I followed the install instructions and videos to every detail and used a torque wrench to spec, but the brackets buckled and the sway bars detached. Even after retightening them well beyond the specs and reducing the weight distribution, the buckled again.The situation is outright dangerous (pic attached). I called Camperworld customer service and told them what happened. They said to take it back to the store to save myself return shipping costs. Upon arrival to the east OKC location, they said they couldn't take it back because it was used. How exactly do you find out a hitch doesn't work without installing or trying it? Autumn, their associate, even called the store manager to make sure. That's fine, but I certainly won't be making any more purchases from them, nor will I recommend them to others.

I wish I had read the reviews before doing business here. Just as most others have said, they are all about the communication and contact until the signing is done. Then you're treated with a "it's not my problem anymore" attitude.I did my walkthrough on the lot and everything appeared to be in working order. I picked it up a few days later, drove 11 miles home, and plugged it in to a 15 amp to keep the batteries charged. About two months later, I move it three miles around the corner only to discover that during setup: one rim has two cracks, the main AC won't kick on, the anode rod for the water heater was pulled out and left laying in the tray (mostly corroded), the fridge wouldn't cool consistently (fluctuating between 34-60 degrees), and used bandaids on the floor next to the bed.I contact the dealership and they refer me to the maintenance department. There, I've been met with reluctance every time. 1) they claim they can't find another aluminum wheel, only steel 2) everything else I was told to try this, that, and the other or call the Good Sam tech lines. They also admitted to only spending minutes on inspections, claiming they don't have time to spend days to ensure things are working properly. I.e. making sure the fridge cools. I was also told their saying is "everything works until it doesn't." Pretty asinine after being charged $895 for prep. With no thanks to them, I got everything working on my own.Last but not least, they refuse to buy it back or put it on consignment. Their reasoning: "our lot is full and sales have slowed. You can try Facebook." I have my doubts.