Builders Warehouse

If you're looking to remodel your kitchen or bathroom, Builders warehouse has a great selection to choose from. The staff is knowledgeable and very helpful.

We were very pleased that this business was so easy to work with. Especially when we realized after getting it home that we didn't like the marble top that we'd bought.They were kind enough to take it back and let us pick another one.One less nightmare we had to deal with when remodeling our bathroom.

Several customer service issues which is why I will never go back:1. Cellphone reception there is horrible. I use google docs for my renovation notes and could not access it. They have 2 WiFi lines but would not let me use either. 2. No returns or exchanges accepted for any reason. This is my first time doing barn doors so I did not know they need to be sized larger than the opening, so that is my fault. I'll pay for my mistake and buy 2 more brand new and bigger doors. 3. When I went back to purchase larger barn doors, they would not thread it for me. They want to charge me extra for threading because I did not purchase the sliding kit from them. I informed them that I did purchase 2 barn door kits from them but needed larger doors. They would not work with me or budge. Moral of the story is, they will not work with you for any reason. In the end, I still end up going to Home Depot or Lowe's. Cheaper, better customer service and allows returns of un-used items. The misconception that many has is that this place is cheaper than Home Depot or Lowe's. DO NOT fall for that. Only a few items are cheaper, the rest, either same price or more expensive. Be sure to price shop each individual item if you purchase there. Or just save some time and go with larger companies that are more forthcoming.

Builders Warehouse has great prices and awesome customer service. We bought a vanity on sale and they drilled extra holes for free and made sure it was 8-inch versus the 4-inch hole set. Santos, the owner, was helpful and personable. It's at 10th and Rockwell. Check them out!

Great store, with everything in stock. They also install granite and quartz countertops.

This might be one of the most underrated supply stores in OKC. The folks working there were on the ball. They were helpful without being pushy. No upselling which I fully appreciate. The store was clean, organized, and omfg the bathrooms are nice. We will definitely be going back for all our other builder supplies. Everything was priced well, too. They had free samples for most materials. Lots of well put together displays. To speak on how helpful they were. They stopped us before we left the store with the wrong item. We had picked out some counter tops from their discount room for our kitchen. Before we left, someone asked if we realized we'd picked out vanity counter top not kitchen counter tops. We didn't! They let us return them right there without question. We so appreciated that. Other stores wouldn't have alerted us and would have given us a hassle about returning them.

Sept 1 2023 update my credit card found in my favor with all the evidence I presented including pictures of the freshly unwrapped sill being broken and they credited me back the entire sill charged by builders warehouse, I hope the manager Santos is good the way he handled this customer because I will not be back. We may not shop there weekly or monthly BECAUSE WE ONLY SHOP THERE FOR OUR HOME, Santos thinks we are contractors and we are not however we have spent thousands of dollars there over the years and have always considered builders warehouse until dealing with rude Santos. He has no business dealing with customers, he's a total narcissist and loves gaslighting.

My wife and I recently purchased our first home. We've been remodeling the house and contacted Builders Warehouse for countertops. They came and measure the kitchen and both bathroom and gave us a quote and an install date that was only 10 days away. They installed the granite countertops and 5 sinks. Everything turned out amazing!

I came very very close to not buying my shower door from Builders Warehouse because of some of the bad reviews. I decided to take the risk because they were way more reasonable then the box stores and their turn around time for install was fast. I am so happy I did! We ended up doing the entire transaction over the phone since we live about 50 miles away. Everything was handle professionally. Communication was amazing and Louie who did the delivery and install was really awesome. He knew what he was doing, took his time, and the cost was extremely reasonable. We love the door and will definitely continue to use Builders Warehouse for future remodel projects.

I had a bad experience at builders warehouse but Santos made things right he was a total stand up guy. I left very pleased.