Brookfield Custom Homes

I purchased my home about 18 months ago, and I absolutely *love* the design, the construction, and the neighborhood! So far, I have found no substantial issues. My energy bills are very low, and Brookfield has been very responsive and helpful to my phone calls and requests. My home inspection noted that Brookfield builds better than typical quality homes for the price point. There are many thoughtful "extras" built into my home. Very pleased with this house and Brookfield Custom Homes!!!

If I could make a recommendation, it would be to RUN. We started our build on private land in December of 2020 and moved in at the end of March of 2022. And guess what? We already had to sell and lived there for barely 6 months.We had to spend THOUSANDS of dollars correcting their issues and it plummeted our finances and our mental health.To start, they dug INTO our property and created issues with flooding after knowing we were in a flood zone. We had issues with plumbing, they installed our hot water and AC lines incorrectly and those had to be ripped out and replaced after gallons of water filled up in our attic, our grout in the bathrooms started dissolving, our main living rigid core floors started buckling and splitting (after they knowingly stopped selling these due to manufacturing issues), the overall craftsmanship of the home was AWFUL. We also had problems with the sprinkler system backing up into our well. This is barely the beginning of the issues we have dealt with. We had to pay out of pocket for all of these things to be be repaired. This was supposed to be our dream home and they literally sucked it all from us.Our project manager, sales personnel, and our designer all quit and left the company during our build process.They came to us after living in the home for about 60 days stating they would no longer cover our warranty based on an unpaid "debt". But, they signed all of our closing docs stating we had no unpaid debt. The debt they were trying to refer to, we have recorded conversations and email traffic of us stating we would only pay that portion if the house was started within a 45 day period. Guess what, they didn't even start until 91 days after that conversation. We signed our official contract in February of 21 and they didn't even break ground until the end of August/beginning of Sept 21 and the house didn't "finish" until end of March 22. It was a complete shit show.This company has NO integrity and they do NOT know how to take care of their customers or Veterans for that matter. If you decide to build with this company, be prepared to schedule yourself a therapist and have your bank account drained.

Update March of 2023: Well, we have another leak in our house. This time it seems like internal plumbing. I plan on calling them tomorrow but doubt it will do any good. Please please don't build with this company!Originally posted June of 2022: Our home build was completed in May of 2020. What we discovered is they have a tendency to over promise and under deliver. At 1st they would respond to home warranty issues but by January 2021 we stopped getting any feedback from them. We still have drawers in our kitchen that do not open correctly. Several other issues that were reported before our warranty expired still have not been addressed. Also, when the big freeze hit in 2021 we had an exterior faucet that burst and the builder would not cover it. We had to pay to replace carpet and flooring out of pocket. I continue to call to no avail. Every now and then they send someone out to look at things but nothing is ever done. I have not built before but I would probably use any builder but Brookfield if I did it again. It's sad because they are building about 10 homes in my neighborhood and I don't know how to warn people to stay away other than posting this review.

absolutely beautiful model home, knowledgeable staff and amazing craftsmanship!

The green island is lovely. Love the backsplash tile. Thank you for being open so we could look at your home.

Great building experience. Staff was kind and helpful. They were there for the entire building process and beyond move in. This was our 1st time building a home and we even with "The Great Disruptor" (COVID) we always felt confidence in our build. Would definitely recommend. The Shinn's

I contracted them build a home. they said it would be started in 3 months. 9 months later they hadn't even broken ground. They would barely return emails or calls and when they would they wouldn't have answers. Finally after half a dozen missed deadlines, and more empty promises we informed them they did not hold up their end of the bargain as per our contract and were going elsewhere. After that they never responded and kept thousands of our dollars and wouldn't respond to any requests for repayment. Overall it was about the worst experience I could imagine. I posted a review on google, but they paid to have that removed along with my wifes review as well. Don't trust the google reviews. They are greatly modified. The truth is they are a horrible company and you should run in the other direction!

zero stars !!They went and deposit our money on a lot they didn't even own!!! SCAMMERS!!! Don't waste your time and money on this sketchy place they call a business .These people don't even know what lots they have.They don't know how to do business nor tell you the little details you MUST know.I hope karma bites you in the a**

Gorgeous home with a very functional layout. Very friendly realtor that was very accommodating.

Great builder! I'm a realtor and helped one of my clients purchase a new home. We ran into typical problems when buying a new home (small items needing repair before closing) and Brookfield was responsive and cooperative in resolving the issues. They build an amazing product and my client is very happy. I'm looking forward to working with them more in the future!