Big River Footwear

High quality productsKnowledgeable & courteous staffScience-based shoe fittings Customized sole insertsReusable eco friendly shopping bagsCustomer oriented experience These are a few of my favorite things about the New Balance Edmond Store. So when it's time to get new serious walking / running shoes, you don't want to leave it up to chance. You also want to have staff who are fully committed, in that moment, to help you spend your hard earned money on the best possible product for your feet. The shoes here are not discount shoe prices--they will set you back at least $100. But the team here deliver high quality products, a wonderful service experience, a shoe fitting process backed by science, in a comfortable (not pushy) customer-oriented way. I will always have at least one pair of New Balance shoes from this store in my shoe collection. This shop won't sell you a shoe if you aren't 100 percent happy with it. They do everything in their power: checking the NB website, providing options, offering customized inserts, all in a singular effort to be sure you are satisfied with your purchase. We bought 2 pairs of shoes from the folks here and are still in love with our new shoes!March 2019

I have never been fitted for shoes before. I had started having pain from standing on my feet all day, and it turns out I wasn't even buying the correct shoe size for myself! The staff was extremely kind and helpful. The person that helped me out asked questions about my needs, measured my foot, and did a 3D scan of my feet to see which shoes would be the best match for my needs. I would definitely recommend this place for anyone that needs a good shoe, but is not quite sure what to look for. They were extremely helpful even in my complete ignorance of what I was needing.

My old running shoes (also New Balance) had started hurting my feet and I really needed a new pair. As a young woman, I usually like to go out with someone older so I get taken more seriously. But when I went to this store I had to go alone, which ngl, made me a little nervous. My nerves really were for nothing! Immediately I was helped and treated with respect, and I was able to get the perfect pair of running shoes within 25 (ish) minutes. I'm from the Dallas, Texas area, but this location is by far my favorite New Balance store.

I walked into New Balance - Edmond (NBE) on a Friday afternoon and was immediately greeted by Lizz. I described to her that I was looking for an affordable shoe, with great support and looked pretty cool as well. Within seconds we were headed to the Men's shoe selection.I was given several options and finally decided on the one that met all three of my aforementioned criteria. She then took me over to what they call the scanner. Essentially you step on the scanner and it tells you through which part of your sole the majority of your weight is going through (cool stuff). After viewing the results of the scanner, she suggested an insert as well.Lizz took a measurement of my shoe size and was off to retrieve the shoe from the back of the store. While I waited, I overheard other staff members using terms like pronation and supination which is a credit to how knowledgeable they are. She returned with the shoes, the inserts and had me try them out by walking around the store. NBE also offers discounts to UCO students and those in the Edmond Running Club.

As cheesy as this sounds, these shoes were LIFE CHANGING. I suffered from plantar fasciitis and was in constant pain. Jason had me fitted and pain free in minutes. Best service and products EVER!

Liz hooked me up. Pretty unusual to find someone who 1) actually listens to what you need 2) has real knowledge about the product 3) is very friendly and 4) is fast and efficient Thank You for making something I generally hate into a great experience and I end up with a great product. Usually in this kind of store you have folks who "think" they know. Who will recommend without any real knowledge of why except for "well my friend likes them". Not that way with Liz. Not many of her out there in the world

I had a great experience here. I was helped right away by Sam and he was very helpful. I highly recommend!

My Podiatrist recommended this company, so I checked it out and was very pleased with the selection and service.I bought a pair of shoes after trying on multiple pairs of shoes with the help of one of the very helpful employees.I recommend Big River Footwear.

They WAY overcharged us for a pair of shoes that they had on line for 90.00! When the shoes arrived at their store and we went to try them on the price was suddenly 150.00! So will not go back!

I needed to return some shoes that weren't working for me and they couldn't have been nicer about it. Fantastic customer service and well worth the drive from OKC to Edmond.