Big O Tires

1.5 hours to put a patch in a tire even with an appointment. Only $35 though so it was fine.

Came here for repairs and they were very professional and took care of my repair quickly! Definitely recommend using them for future vehicle needs!

After buying set of tires for wife's car last year we received a coupon for four free oil changes. I went in this morning and presented coupon to be told they no longer accept them because they are under new ownership. I hope new owners enjoy their new business but I won't be back!

TIRE SERVICESFree Alignment Check With Printout. Free rotation with new tire purchase.Free Flat Repair With Tire Purchases.Free Air Pressure Checks Every Day (no appointments needed)Everyday Low Price Tire Guarantee.Express Lane Tire Service (no appointments needed)Big O® Tires Credit Card with 6-month, No-interest Financing.OTHER SERVICES.Free Brake Inspection (no appointment needed)And More.Free Battery & Electrical Check.Free 5-Minute Wiper Blade/Bulb Inspection.Free Local Shuttle Service.Complete Owner's Manual Scheduled Maintenance Services.Free 22-Point Vehicle Inspection (no appointment needed)Free Wi-Fi.Complimentary Beverages Available.Offers Overnight Key Drop.Air Conditioning.Complete Suspension (Shocks/Struts/Springs) and Driveline repair.Good/Better/Best Oil Change Options (with free top-off service).

On Saturday 8/12/2024 I had a 9AM appointment. I dropped my vehicle off for 6 tires (dually truck) and an alignment. I was told that it would be 2 hours or so and they would call me when my vehicle was done. At 12:18 PM I called to check on my vehicle as I had not heard from them. I was told my vehicle had not been worked on yet. The man on the phone told me there had been 12 to 13 people come in after me. After should not matter as I had an appointment. I was then told it was the next one to go in and it would be about 2 hours and again they would call me. At 2:40 pm I called again as I had not heard from them. I was then told they were installing the last tire, and it was almost done. I left my home to pick up the truck and when I arrived was told the tires were done but the alignment was not. They let me know their machine was "broken." They had every opportunity to call me and let me know this information as well as letting me know this when I called - but they did not. Instead, they put on $1,249 worth of new tires on a truck that needed to be aligned. The manager said he could send us to the Yukon location for the alignment. Going there as a walk in with only an hour and half left in the business day would have been pointless. Also, why give this company any more of my money? I wouldn't even send my worst enemy here! This is classic bait and switch - DO NOT EVER GO HERE! In fact, I'd like to suggest a business name change to Big NO from Big O.

DO NOT TRUST Went in for an alignment. Was told that they "could not complete the alignment properly" due to the fact that they "could not make alignment adjustments due to the fact that it was not built to be able to make adjustments." Then they informed me that it was due to the fact that "the frame was bent" and that they would direct me to the best frame shop in town.

Went to get my tires changed dealt with Preston stand up dude, and very knowledgeable.

Place is a joke and has been for a few years. Decided to give them another try, and we'll WILL NOT be BACK. Can't even complete a simple task. Zero communication, and zero problem solving skills. But they'll sure take your money.

I've just recently started coming to Big O over this past year specifically this location here in mustang, and I've never not received the best customer service. They always get me in and out in a timely manor. Thank you all so much for being so respectful and thoughtful in making sure my vehicle is always safe for my family and I.

Amazing, vary nice service, don't know why any one would give them bad reviews. They helped me diagnose the problem my car has and helped me find a place to get it done at