Barry Sanders Supercenter

Service department is by far the worst I have ever experienced! They do not know what they're doing nor do they want to help you properly. Their diagnosis and explanations are ridiculous and they have no merit. Make a U-turn do not go there you will not come out victorious with anything

I wanted to trade in my Corvette. I talked to Tiara. She was wonderful all day long as a sales person. She was quick and responsive. Every question I asked, she had the answer. The management lacked integrity altogether. At the end of the day after waiting eight hours for a price for my trade in, they lowballed me by six thousand dollars. Go somewhere else.

The Barry Sanders Supercenter has limited inventory, and if they can get over market price for their Jeeps, I have no problem with it - but I won't be one of the suckers. My problem with the experience I had was the ever-changing details. To give an example, they were really pushing their financing, offering a better price for financed vehicles, even though we preferred to pay cash. In the space of a few minutes, it went from "you can pay it off in the first 30 days", to "60 days", to "90 days". That's just one of several times it happened. I guess they think we're too dumb to notice. Another claim was that their prices were the best around. Wrong - and it's not even close.

If I could give them a 0 rating, or a negative 5, I would. Avoid this dealership AT ALL COSTS. False advertising. Incompetent sales people. Started with me calling and asking for some details at 9am, was told by salesman I would get a call back. At 2pm I called again. Totally forgot who I was, and couldn't remember what vehicle we wanted.Quoted a new vehicle at $22995 on every vehicle sales site (Car Gurus, Autotrader, CarFax, etc) possible, as well as there own website. Told us that was the price. No mention of special requirements- surprises, you have to have 3 big toes, special blood type. NOTHING. We were driving an hour to get there, so confirmed 3 times by phone there would be no surprises. Confirmation received.At the signing, revoked the price and said $29,000. Said we would have to work our way down via rebates, offers, etc. NO MENTION of this anywhere in print for ads for this vehicle, and never referenced in the 3 verbal confirmations before our 1 hour drive to get there.Randal McKnight, the sales manager at the dealership, should be ashamed. Good luck using those practices in a "small world"! How do you sleep at night?If I would have seen this dealership only had a 1 star overall rating on Yelp already, I would have saved the gas and the energy.Saddest part for Barry Sanders Dodge - I not only bought the same vehicle a few hundred dollars more from Fowler Dodge the same day, but will be buying a second one! Barry Sanders Dodge lost 2 sales, completely because of the sales management's unethical practices. I suggest you buy elsewhere as well! This is a sad representation of such a great athlete's name.

I'm 83-I've bought numerous new/used cars over the years. Buying a car is rarely a pleasant experience.I purchased a new Hyundai vehicle a few days ago and felt good about my transaction and was particularly impressed by two of the younger guys (Ean and James) and their knowledge of the Santa Cruz, a new model, and their patience in explaining the various features to this old coot.I'm surprised by the number of negative reviews of this dealership on Yelp. Well, it's usually the unhappy people that give reviews and those of us who are happy rarely review. I chose to review in order to mention the two younger guys who were so very helpful in acquainting me with my new vehicle.Why didn't I give 5 stars? The Coke machine was out of all soda offerings. I was given a bottled water which was appreciated. I know an outside party is responsible for the Coke machine, but the inside party should demand better service from the outside party.I'll update later when I've had an experience with the Parts and Service Departments.

I drove total of 28 hours to get my car home from my purchase at this dealership. Website claimed they negotiated with clients but they were NON negotiable at all and it included a HUGE fee!!. I was uncomfortable with it being higher than listed...I was "offered" "free" gap insurance and warranty but instead I realized they had added close to $3k, not free! It was a horrible experience with how sneaky it seemed to have been rushing me to sign. When I started to read paperwork the salesperson wouldn't let me read it. He rushed me to sign all the paperwork and it was given very tightly stapled and was told I needed to drive car immediately without being given the chance to read bc I then learnt they added MORE fees! Totaling $1k MORE!!!

I should have done my homework before going here. If I had read the reviews I would have known better. I've purchased cars in 4 different states now- and when I'm told "title, tag, taxes, and out the door" it means no hidden fees at the end of a deal. Not with these clowns. their 19 year old finance manager has no idea how to calculate taxes and the general manager who hired covers for the mistakes he makes. Costing us an additional $250 on top of our sale. They also removed the stock carpeted mats (we're assuming they added them to a different vehicle???) they told us the mats were on back order (100% lie after speaking to hyundai directly) we spoke with the service dept manager directly jus to find out that they never attempted to order them nor do they intend to. This dealership is a joke. and the general manager is a thief. If he's willing to steal something as small as carpeted mats from a customer- who knows what he's stealing from the dealership itself.

This dealership is the worst I have ever dealt with. My daughter scheduled an appointment to sell her car with them. Went to the dealership no body greeted us outside Then waited to only to get insulted by the manager. He acted like we were bothering him, he was arrogant and downright obnoxious and demeaning to us. I would stay clear of this dealership!! Went across the street to Bill Knight they were kind friendly and treated us with respect, even though we didn't sell them her car.... Bye bye Barry Sanders I truly hope someone in charge shakes up this car dealership with friendlier folks.

Quality control and work ethic for the diesel techs are worthless here. Our truck has been here twice and both times we have had problems. First time they didn't tighten a clamp on the hose to the heater core and then the intake in to the ATF wasn't tightened after they flushed the transmission fluid. Not to mention thievery of a few items in the vehicle. Unacceptable! And when we called to speak to the general manager he was unavailable. Will not be going back.

Discussed price of vehicle before I drove 1.5 hours to view vehicle. Price was negotiable IF I drive over. Once at dealership would not budge on price and had to finance through them. Called back 1 week later to again try and purchase same vehicle. No return phone call from manager, texted Collin and he only replied he would get back to me about my offer. Have not heard back from them. Now vehicle dropped in price lower than my offer previously given. Worst dealership I have ever tried to do conduct business with. Amazing how they stay in business at all. It's obvious they do not want to sell vehicles. Avoid and shop else where.