AMC Stillwater 10

Awful customer service. Employee throughly embarrassed me for simply walking around other customers to be served. Manager was an jerk. Yes I got angry but I didn't cuss or threaten them. All over how I went to the counter top. Awful Awful place.

This place needs a current review so.....here goes. The AMC is the ONLY theater in Stillwater so zero competition means who gives a . I've been bringing my senior parents here for the last 2-3 years. They love movies and live in Stillwater so this is the only choice. Due to the constant issues at this theater we now have to call before going to the theater to see if they have air conditioning or heat (depending on the season), any food at all and any kind of beverage. You know, the necessities. I do NOT understand how they can even sell tickets at all without divulging to customers before they even purchase a ticket that they have zero heat/air!!!! Every single time we come there is at least one issue. There's no compensation when this happens. There isn't even an apology from staff!!!!! I'm excited to hear a new theater will be opening in Stillwater in the coming months. So you've been forewarned...drive elsewhere (to another town or OKC/TULSA) or call ahead if you're going to pick this theater as your movie destination.

Stopped by today for a noon movie and it's closed. Watched the UPS guy & other patrons leave as well.

This is my new fave AMC theater! The only thing that keeps me from rating 5 stars, is the lack of competency of those working in concessions, and very little supervisory guidance. Each time I have gone, I have had to provide guidance (at the request of the concession worker) on how to complete some of the simplest tasks. Since I have experience with concessions management, I dont mind, but it does effect customer service. The establishment is clean, they have THE BEST automatic reclining seats (with heaters), an excellent menu, and a wonderful bar! Movie tickets are very reasonable (I paid $10 for 2 adult tickets on the AMC app yesterday)! We spent way more on concessions though...LOL! I'll definitely be back!

Have you ever walked into a friend's house and it looked pretty clean, but it smelled like feet? That's what the bathroom here is like. With 3 employees standing around chatting, and only one of them receiving tickets as people walked through, I feel like someone could have cleaned that bathroom. Blech. Come on AMC Stillwater, you can do better. Keep people from driving to the metro to watch movies.

Notice: Mufasa at the AMC in Stillwater is supposed to be 3-D but was not working at the midday showing. Management would not refund the $, even though the movie we paid for malfunctioned.Said we would've had to complain before movie was over.If it isn't working when you're there, tell the manager right away.Pretty awful that kids didn't get to enjoy the film that was paid for.Awful management.

Overall, we loved the movie, the comfy seats, and the cash register was very friendly! Our 2 stars is due to our bar service. I want to start off by saying I really do feel bad for the guy because it seemed like he was either filling in for someone or was new. If he was actually the bartender...yikes. If we give him the benefit of doubt, he at least should have had help from someone. We spent over $20 for 2 cocktails that tasted like carbonated water. Our drinks took over 15 minutes to make and he clearly didn't know how to make them. He was not measuring anything correctly and took his time. If he wasn't actually the bartender, we wish he would have at least said something to explain all of the troubles. We would have left and saved him the stress, made it to our movie on time, and saved over $20 instead of getting carbonated water. I really hate to be this way but it was disappointing:(

this place is terrible! cannot buy water. nobody to bar tend. very low on stock on everything. ac is either working too much or too little. they need to get on top of stuff

The movie was good. But, bought the $17 pop and popcorn combo, and that is where the problems started. No Mr. Pibb, lemonade, Mello Yellow, Sprite, or a few that I tried in desperation. Had to get a cherry Coke which was last on my list. Then to the dual station butter machine. Both out of order. Well, let's go see the movie. After a minimum of a 5 minute wait for the usher attendee, we were able to go seat ourselves. The entire concession stand experience was horrible.

Went there to see a movie with my family. Place was pretty clean and I enjoyed there reclining chairs. Overall great place to watch a movie with family or friends