Aloft Oklahoma City Quail Springs

Samantha at the front desk made this a great stay! She showed me the best trick gif getting my license out easily by putting a little piece of masking tape on the card and using it as a pull tab. Aside from the cool tip, she was really pleasant and welcoming. That's always nice at check in. The room was good and the pillows were just tight. I was there for one night and didn't have time to try any of the amenities. I didn't read the reviews ahead of time otherwise I may have hesitated to stay. Everything seems great except the camera situation. There should definitely be cameras in the lot and around the building. Hopefully that gets fixed because I'd like to stay here again.

Location is very good, there's lots to do in NW OKC and it's only about a 15min drive to downtown. Clean hotel, comfy bed, the rooms are very small but it gets the job done. Staff does the bare minimum but they are not rude.Now I will say if I had read the reviews I wouldn't have stayed here, they have way too many reviews about people's cars getting broken into and busted windows, so I was pretty worried about that.

We too fell victim to our car window being smashed! 8-10 other cars were also affected. The hotel itself was fine but like the other reviews mentioned, no cameras or any type of security. You would think that with all of the smash and grab issues that they would at least have a security guard. But instead they have a sign saying park at your own risk. I spoke to the officer who came to get our statements said that this was a common crime in the area. Hotel management needs to have some sort of safety and security for their guest and not just some measly little sign! Do not stay here! Save yourself a couple hundred bucks for a new window as well as the stress and headache it causes!

We checked in on Wednesday 4/17/2024. Cleaning policy is that you get room service every other day. No room cleaning on Friday. I requested room be cleaned two days in a row early in the morning. No cleaning on Saturday or next day Sunday. It was not cleaned till Monday, 5 days after we checked in. I had to request room be cleaned 3 days in a row, before our request was acted on. This is not acceptable! I had to request clean towels and toilet paper on two occasions. I carried the towels and toilet paper through the elevator and hallway from the reception desk. Definitely will not stay here in the future. The evening receptionist was great. Her name is Samantha. She was very nice and helpful.

This facility is a little ways off of the highway in a secluded area which you would think would be safer... Our vehicle along with 4-5 other vehicles windows were busted and rummaged through.The staff had no remorse for the violation that took place at their facility to their customers.We filled out an incident report with no follow up protocol or compensation for the stay.The rooms are VERY small. Not made for a long stay.There was dirt and debris on the shower floor and walls as well as the room floor.The light switches were covered in grime. The glasses in the room were also dirty. The bathroom has little counter space and a small mirror made for one person to get ready efficiently. There's no closet, just a small area to hang a few clothing items.You are paying for contemporary decor rather than space, cleanliness and safety.Pros: The room has good lighting for getting ready, equipped with a steamer and nice sized smart tv.

Awesome hotel. It's new and spotless. The location is great. They have a shuttle that will drive you to the mall or restaurants in the area. Makes it nice if you plan on having some adult beverages while you are out. The rooms are fun and very interesting. The bathroom wallpaper is Soo fun. They have a full bar and a pool table. They have an amazing workout room. I've seen bigger ones but they were in huge hotels. This is a medium sized hotel with a really nice workout room. They have a small restaurant area with one of those cool coffee makers that lets you push buttons to make lots of different kinds of coffee. There is an outdoor pool but it was closed because it was cold. It had a fire pit and would be great for hanging out by the pool.

Clean, modern, filled with amenities. For the price I would highly suggest this over a Hilton!

Had a horrible stay here. Website says they are pet friendly and encourage guests to bring pets, but then they up charge you $50 + tax for a pet. Elevator smelled like marijuana, and something that looked like pet waste was stained on the hallway carpets.Room was dirty, hair in the bathroom , and in the sheets. Floor was sticky, and you could hear the noisy water going through the pipes all night. Would not stay ever again.

Other reviews mentioned break in's in the parking lot. We made it a few nights and ours and another vehicle were smashed on the last night. No cameras, no security, and very little concern. Too many reviews about smashed windows to not have anything in place to protect the customers. Hire security and put up cameras in the parking lot instead of adding signs that say hotel isn't responsible for damages.No continental breakfast and the food was just too expensive to grab and go. Pros: pool, pool table. Some of the staff are great. Checking out after a smashed window was ridiculous. No apology and just felt like we were nothing. Did make sure to make a point that we had a few drink charges to our room. Find a different place in OKC to stay. Another hotel near us also was hit. Officer says it happens a lot.

I don't know how a large hotel can be out of bar soap and in shower liquid soap and not inform guests but they managed it. Hair from a previous guest, tissues left on the floor and a huge cob web in a corner of the bathroom. Several of the electrical outlets throughout the room were in operable.A sliding barn style door on the bathroom would not close without a lot of force to get it to move.I like this chain but this location has a ton of maintenance to catch up on