Advent Heat Air, Plumbing & Electric

Was sure our hot water tank was out because it was not heating, Technician even thought it had gone out or it was switch ,Tried to get us to buy a new hot water tank for 2 thousand or we could put a new switch for 770. He came out twice once to check it out ,next day to put it on come to find out we was only out of propane, We sure felt bad we had not checked it first, Guess our service man being a professional and all sure didn't know!!, charged us for parts, service calls. that was fine! But didn't feel 570.00 was fair for nothing what so ever wrong with it ! Thank God we didn't do the 2.000 for new tank.

Called them out because my A/C was blowing hot air. They arrived very quickly, evaluated my system and said it needed some freon added.I did have an issue with the technician and felt like he was trying to pressure me into buying an expensive system when I didn't need one. He was very persistent having not even looked at my system. I didn't write a bad review on them at the time and instead decided to just not use this company again because there are many to choose from.Two years later I mentioned this fact to someone and the owner of Advent heard I had had an issue and he contacted me directly to get the details. He was extremely concerned and explained that he did have a problem employee at the time who was now no longer with the company and he did everything in his power to ensure I was a happy customer. TWO YEARS later, the owner took my complaint personally and cared enough to do whatever it took to fix it. I can say for a fact that the owner cares about his customers and his honesty and integrity cannot be impeached. He's an honest man who runs an honest business and he puts his customers' satisfaction even before company profits.I know I can trust this company with my HVAC and plumbing needs. I am fully confident that Advent does great work at the fairest price possible and they put their customers first.

Paid to have a new Carrier heatpump heat and air system installed. it did not work properly. Advent came back twice and changed out the compresser, made numerous adjustments to different parts of the system and after over a month, we still have no air and only have heat on the emergency setting ad the fan still squalls. We were told 4 weeks ago that he system would be replaced. We are still waiting and waiting. Hard to believe there has not been a new system available in over a month. We will be contacting Carrier about the problem of availability. We should either have a new unit or a refund of $6,000.00+ that we paid for a system that does not work.

Probably not the cheapest option I could've found for A/C repair, but on a hot day in August, I'm not looking for cheap. I'm looking for quick and dependable.I found them on Angie's List, where they have a lot of very good reviews (they're one of the top 2 in Oklahoma City for HVAC). They answered the phone very quickly, said they would call back as soon as they knew when they could have someone out. Within 90 minutes they were directing one of their techs to our residence.The tech worked very quickly to resolve our issue, and he was very polite and professional.

These guys are great! When our air conditioner broke, they came out the same day to assess, and had a new one in the next day. They are polite and efficient, and they cleaned up every speck of packing materials, etc. They also installed new furnace in attic. He found old one was just sitting on 2 two-by-fours on the studs. He took the time to build a sturdy platform and did not charge extra. We have used Advent in the past in our old house and now in the new one in Shawnee, OK. I am looking forward to using them every time we have a problem in the future!

The central heat and air unit had been leaking from the overflow pipe into the garage. My husband had tried numerous occasions to fix it himself without any luck. I decided it was time to have a professional come out and look at it. I found Advent on Yelp, called them that afternoon. They came out a few hours later. Problem was solved AND fixed before the evening was up. Their customer service was superb. Both the person who answered the initial call and the service rep were very friendly and thorough. I will be calling Advent in the future for all my heat and air problems. Thank you, Advent for getting this fixed so quickly.

Very poor customer service. They don't value their customers time. They were much better when they first opened. Not sure what happened. They use to be my first call when things went wrong, but they have lost a customer. Word of mouth can make or break a business.

I always call Advent. I'm a disabled Veteran and they are always Professional and polite. I have a disability but the technitions are very understanding and fast. I bought new heat. Air and hot water heater. Outstanding service. Prices are very reasonable compared 2 others I called.

I have used Advent in the past two times when repairing and replacing HVAC for my personal home and had great service. I called last week to inquire of a price for service and was told they would call back. I called again this week, and they responded the technician "did not have time" do to the job. I explained I told them last week this task did not need to be done until August, and I was shocked they would tell customers they do not have time for them, when this was going to be a scheduled time several weeks away. Guess I have to find a new place go do business with for me and my clients that I refer.

Don't even bother. We have dealt with this company three times now, and won't try again. The first two were plumbing issues where they tried to sell us on redoing our piping instead of fixing the issue. The final straw was last night, we called for AC repair. The worker comes out, takes five minutes and tells us our coolant is empty, we must have a leak and probably just need to get a whole new system. We sent him on his way, called another company and found out our coolant was FULL and the issue was a burnt motor.It could be one or two workers but at long as they work there, don't bother.