Ashley W.
Aug 9, 2024
Very fast service. They did a diagnose and I ended up needing a new battery and I was not even there for 30 mins. Was in and out
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Jennah H.
May 29, 2022
My car broke down on the side of the road and it was taken to you guys. I was told I needed a new battery, a new gasket and a new alternator; this is because my gasket was leaking on the alternator and my battery was dead. They fixed the alternator and gasket and didn't fix the battery, the man I talked to on the phone SWORE I asked him to not fix the battery. When I asked why my bill was $200 cheaper than my quote I was told that "sometimes it just works out that way" 1 day later my car broke down again, sure enough it was the battery. PLUS I had NO oil in my car. (It was not leaking). I got it towed again and they replaced the battery and told me that I checked the oil wrong, and that there WAS oil in my car. I asked the manager to show me and he pulled the dipstick out once and said "see there's oil". I went home again and checked my oil, only to find that I was 2 qts low. They had failed to check my oil correctly, after knowing that my oil had been leaking. I also noticed corrosion on my battery. AND my battery was not hooked in as it should have been. These are very dangerous mistakes and they should not have happened ever. I feel as though I was gaslit by the manager by him saying I was checking my oil wrong. I feel taken advantage of when I was simply trying to get my car fixed. People like this company are the reason that auto repair companies have a bad reputation and this should never happen again. I returned that day for them to fix everything and fill up my oil, as it was unacceptable. My battery tested bad so they also replaced the battery (again?) which makes me question wether or not they ever actually did change the battery. If you are looking for a reliable place to get your car fixed, this is not the place.
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Ashley H.
Oct 15, 2019
I'm so glad this shop opened up close to home. I had a great experience from the moment I walked in, to the time I left. They have great perks for members and have set a higher bar for an auto repair experience. The manager and assistant manager were so great and did everything possible to make sure I paid a fair price and knew what I was getting. You can see your car at all times from the lounge, so you can see it being worked on and I really appreciated that along with the wifi so I could get work done while it was being repaired. I also very much appreciated their friendly and helpful attitudes. This is the only place I'm taking my car in the future.
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Susan H.
Jul 13, 2024
Always positive response to my auto concerns. Justine always makes sure I get same day service
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Aaron C.
Mar 5, 2024
Always helpful and kind as they get the job done! So grateful to have this store in Edmond and I always enjoy using their services.
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Janna W.
Apr 16, 2024
Requested a tow from my house to local garage. They said we had to be at the home for wrecker to pick up, waited 12 hours, NO SHOW! Called the next morning and customer service said, "sorry", we can reschedule, but someone has to be present for tow truck. What a joke. Been a member for over 20 years and used the service 1x. Good Sam Club will be getting our money. AAA is a joke.
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Carl J.
Nov 5, 2021
Vicki is hands down the best travel agent that I have ever worked with. She came highly recommended and even though I live in Seattle, WA, I'm so glad that I chose her for my family vacation to Disneyworld and Universal Studios.Her knowledge of Disney and her recommendations have been invaluable. Her attention to detail and follow up has been amazing.The trip was originally scheduled for July, but had to be rescheduled for personal reasons. Not only was she flexible, but also demonstrated time after time that she genuinely cares about her clients and is committed to them having a fantastic vacation.Without question, I will use her (an AAA) again.
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Monica W.
Jul 16, 2020
Excellent service! Tow truck driver was very friendly, quick and efficient. He also took the time to make sure we knew where to go with us being from out of town.
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