A Flower Place

My flowers were acceptable on the day they arrived but the next morning the spray roses were DEAD, some of the other flowers weren't looking so great either. I called to let them know, they quickly offered to replace them the next day which was fine, we discussed what & the color. The next day someone when they came to replace the roses they brought a different color of an inferior product, I expressed my disappointment which visibly frustrated the woman. After several other people agreed with me that the flowers were .... strange looking now, I called to inquire as to my options. I explained that I was very familiar with floral, fees & names, they informed me I was WRONG, as the owner of a local flower shop stood in front of me listening. They became very annoyed with me and asked me what my solution was, I told them I would have liked them to replace the flowers with the original spray roses, she said I had complained about them, I informed her I had complained because they died the next morning, she said they had no control over that., basically yelled at me and hung up. The owner of the flower shop show was in my office began to point out the "weak" flowers in the arrangement , which she said she would have never mentioned had she not heard the entire conversation. I am not only disappointed with the arrangement but the service as well. At some point in the conversation I mentioned that the person who sent the flowers paid $70 for the arrangement and I felt it was unfair to have the flowers dying the next day, they quickly informed me he did NOT pay $70 for the arrangement, after a little more conversation it came out that they charged his credit card for $70 total but the arrangement was not a $70 arrangement. I thought it was wrong of them to try and insinuate that he lied, he didn't know what was what, he just said send her something beautiful, not just a bouquet of roses, and agreed on a charge. Very disappointed with the customer service & quality.Michelle

If you want to pay over $100 for three different types flowers (7 stems in total!) shoved into a vase and called an arrangement then buy from here. If not then I highly recommend you go to Uptown Grocery. They have incredible arrangements for less money. I'm sorry I just didn't go there instead. I gave it two stars because the order intake was very pleasant unfortunately the product not so much.

Sent an arrangement from here to dear friends that just relocated to Edmond. I researched online and felt this was the best choice as there was a top ranking on the internet search. I was horrified at what they sent for a very hefty price. Beware of this place. Pleasant over the phone, but they sent something that was beyond bad.

A Flower Place voted for 3 consecutive years as Edmond's Best Flower Shop by the Edmond Sun newspaper readers. Congratulations!

Worst experience!!! I made clear wanted for my niece bday only delivered on her bday they didn't even attempt to deliver or call me when she didn't answer her phone. So I call and leave message to cancel the order when the flowers never showed. Then instead of calling me the call my niece and ask her what she wants she told them to cancel it the lady was rude to her, and told her that they already made them so she said ok they can be delivered. Wait to call me after delivery. To tell me sorry already delivered was really rude to me on the phone and made up excuses. All I wanted was what I paid for and made clear I wanted.... to be delivered on specific day. I work right by there had they told me they couldn't deliver or called I would have either pick up and took to her. Or I could have called her to tell her to answer. But they made no effort when I was clear that I only wanted if delivered on certain date. Flowers were ok had they gave any decent customer service I would had been happy.

Came into this store to purchase a full casket spray for my grandmas closed casket service, the lady was nice and helped me look through the book, I found one that fit was nice and not crazy expensive, so I verified with her THREE times that it was indeed a FULL casket spray and she assured me that it was and that they'd even deliver to the funeral home so that was great! I ordered it and felt confident that it was going to be beautiful so I didn't check on it (yes, that was my fault for assuming I was actually getting what I was told I would), so I arrive to her service and I am in complete shock to see that the casket spray was tiny! I was horrified. I was assured we would get one thing and then they deliver another. I call the company and they are so rude about it. I told them I got half of what I was told I would get, so I should get refunded for half of what i paid and they said no. That I still got flowers and they'd be happy to come during the service to remove them if they were so unusable. It wasn't that they were "unusable" it was that this was our final goodbye and I wanted it a certain way and was told it would be a certain way and they lied. I would not have ordered it. They got their money, so they didn't care that it was their mess up and would not make it right. Horrible company. Absolutely awful people. I should have went with anyone else but them. As if I wasn't sad enough to lose my grandma, these people ruined the last chance I had to give her the arrangement she wanted and basically told me tough luck. Buyer beware.

Honestly, it pains me to write this review (however after reading the another review on here from 2012, I am not the only one they have treated this way). It will be long because I want it to be honest, both the good and the bad. They were recommended to me by a friend who used them for her wedding. I went in for a consult with the 2 owners. We sat and talked for at least an hour. We looked at pictures together online of what I wanted, including different shades of purple for some of the flowers in my bouquet and centerpieces. They took notes. I had their undivided attention and was really pleased with the way the meeting went. They took extra time after our meeting to work up my centerpieces, since it was a design they had not done before. I was not ever sent a contract or asked to sign anything about my order. I found this a bit odd and almost asked for one, but felt confident in them. Week of the wedding, they called to clear the balance and added 30 votive candles to the order for me with no problem. The day of, they arrived on time and set everything up beautifully. My venue did not allow for me to get dressed on site (there was no where to do that). So I arrived literally minutes before I walked down the aisle. I'm handed my bouquet and immediately realize the center flowers are all white, instead of the dark purple we had discussed. The bouquet was gorgeous and met all my other expectations, except it was all white. I was heartbroken, I had been looking forward to seeing the bouquet all day and how much the dark purple was going to pop. I had no option but to move forward. After the ceremony, I look at my centerpieces which were supposed to be one white bunch and one dark purple bunch. They were all white. This was even more upsetting, as my flowers were where I planned all my purple for my wedding. I had no other purple anywhere even though it's my favorite color. I wanted it to stand out by being in the flowers. I got back from my honeymoon and called them to see what happened. I let her know what occurred. She pulled my file and said that they did not have purple written down anywhere in my notes. I was thoroughly confused, as I know for a fact that in our meeting we discussed purple over and over again. How none of that ever made it into their notes is something I will never understand. I was never ambivalent about if purple would be included, that was always my vision from before I ever talked to one florist! When I stated that I don't understand how that happened and I was never given a copy of the notes, her attitude started to change and she told me that it was never provided because I never asked for one. This also confused me, as the customer. Every. Single. Vendor I dealt with for the 14 months of planning provided me, WITHOUT ME ASKING, a written quote and/or contract. Even vendors that I ultimately did not choose to hire. When I told her this, she became very hostile. She cut me off and interrupted me repeatedly and told me over and over again that essentially she was not responsible because I never asked for a copy and she didn't know she (and her sister, the other owner) had written it down wrong. She repeatedly told me that she didn't know what I wanted her to do, that it wasn't intentional. I told her I never said it was intentional but that I did not appreciate or understand her attitude. She continued to interrupt me, give me hollow backhanded apologies and ultimately took no responsibility. She then told me "well I'm sorry but you're married right? Everything else went well right?"This is an unacceptable and patronizing response to a CUSTOMER who spent 14 months and thousands of dollars planning a very important event that can't be "redone" when mistakes are made. It definitely changed the overall décor and color scheme and I will see all white flowers in my pictures for years to come and know they were supposed to have purple in them. It most certainly did cause me to be distressed and disappointed on what was a really special and important day. But more so, I will remember how horribly I was treated when I called to discuss the error with them. After I told her that was an unacceptable thing to say, she started making herself the victim stating I was yelling at her (I was not. I was being firm, but never once did I raise my voice to the point of yelling or curse at her). They were the professionals and I trusted them. Had this happened and they were gracious and empathetic when I called, I could have tried to move on without much else said about it. But due to the hostility I received after a mistake was made on their end, and the fact that they don't do contracts (at least not with me) and do not see any value in providing their customer's with copies of written notes unless specifically asked, I cannot in good conscious recommend this flower shop.

Just picked up the flowers I ordered for Mothers Day. They are perfect. Just what I had envisioned. Can't wait to give them to Mom. Thank you to A Flower Place. You are my go to shop from now on.

I had arrangements done for a memorial service that turned out beautiful. Great arrangements & reasonable prices. Would recommend A Flower Place for any floral services you may need. And will be using them again in the future.

I went to get my prom flowers here, mainly because everywhere else was booked up already. When I went to tell them what I wanted (and flower crown made of baby's breath, and a matching boutineer) they seemed very confident and told me it was no problem. We discussed exactly what I wanted it to look like and showed them pictures. I was very clear. When I came to pick it up, I was appalled. My flower crown was made of mostly grass. GRASS. It was also very large, when I had specifically requested very small and delicate. The baby's breath was sparse, and they added large roses awkwardly around it. It also did not properly fit on my head, and when I asked them to fix it they acted like it didn't need to be. It just wasn't pretty for the money I spent. As for the boutineer, I asked for it to be wrapped in light pink, but they never told me it would have sparkles all over it. It looked very tacky. I don't recommend this place at all.