Mark G.
Mar 27, 2019
Brought my lawnmower in because it wouldn't start. Paid my $20 deposit and heard back in a few days that it would cost $130 to get it running. One of the things they said was wrong was that it needed a new spark plug. I had just replaced the spark plug in my attempt to fix it, so I immediately knew these guys were not honest. I took it to another shop that had it fixed in less than day and only cost my $35.
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Jay K.
Aug 31, 2020
I bought a husqvarna push mower from A-1 for $250.00 and after about 10 uses it wouldn't start no matter what so i took it to A-1 hoping it was something simple i told them i bought it there a year ago and their non response was very indifferent . a couple of weeks passed with no contact from them so i called to see if they had figured out what was wrong with the mower . they just said it's fixed come and get it . they charged me $125.00 which seemed very high considering the original price . but it was fixed so i realized that was what i needed so i just paid and took it home .i then used it twice and it wouldn't start again so i just let it sit and bought the cheapest electric mower i could find because repair would have been price of new when added to first repair with no guarantee. my son came over to help me mow and he said why can't we use that mower it looks like new so i told him the story . he said i'll fix it ! and he did and he found there was a sticking float valve he sprayed WD40 on it but said it was a cheaply made part that was corroded to boot and probably should be replaced but it would work for now with the WD40 temporary fix . it mowed three more lawns then would't start again. I will never go back to A-1 again for anything ! EVER !!!!
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Neil H.
Aug 23, 2018
They have held my lawn mower I bought from them, that is under warranty, hostage for 3 weeks and says they are overworked and it will take another week. They are rude, lazy and they have no business being in operation. The place on 23rd near the highway is better I have heard. This company has cost me money by having to hire people to mow my lawn and they do not care. Worthless stay away
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Dale M.
Jul 11, 2018
Bought my Gravely here and absolutely love it. I cannot understand why anyone would leave this business less than 5 stars. The service here has been absolutely tops.
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Susan S.
Apr 29, 2024
Today my husband was ready to use his chainsaw to cut a very large branch of a neighbor's tree into firewood thereby saving it from going to a landfill and saving city government from collecting and hauling off such heavy timber. The chainsaw's priming bulb had a hole in it. Within 20 minutes hubby had the problem diagnosed, drove to A-1 Law Mower, bought the in-stock part for only $6.46, installed it and was back to the task. Can't do that shopping on-line! We have always been pleased with the quality of the parts, equipment, and service we have received from A-1. They saved the day!
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Wcr W.
Jun 27, 2024
they claim there is no way to test ignition coil, and 90% of the time it is bad. they don't have the equipment so they can charge a quick 100+ and don't know how to use an ohm meter to check it. another example of small business that lie, cheat & steal to stay in business. be wary if you go here, better to get parts elsewhere as well.
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Lisa V.
Sep 14, 2023
Came in to get my mower checked after loaning it to a careless neighbor. I was prepared for the worst because it appeared to have been badly damaged. I tried explaining the issue to the woman behind the counter, but she thought it would be easier to come out to my vehicle and take a look at it. Long story short, she immediately saw the easy fix and quickly had it done and running. NO CHARGE. I would recommend this place to anyone needing their mower repaired.
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Samuel J.
Jul 27, 2022
If I would've know that it would take over a month to repair my mower I would've found something else. The lady with black glasses is rude rude rude! I called one week after dropping the mower off just to check. She fumbled and groaned through her unorganized office and spouted back at me over the phone that you dropped it off on the 23rd and it's 2-3wks out and hung up. Before dropping the mower off I told her when bringing it in that I replace the spark plug(which she didn't write down) tried to charge me for a new spark plug and said I didn't tell her that. I do not like her and will not ever be back to that corner trash lot. DO NOT GIVE THEM YOUR HARD EARNED MONEY! She doesn't deserve your business. I would give 0 stars if it was possible.
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Joshua H.
May 17, 2021
They carry more parts than other companies usually do. They are always nice and reasonably priced. Very knowledgeable as well.
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Cody S.
Aug 4, 2020
Will sell you the wrong parts. Tell you they didn't sell it to you and not refund money. Horrible customer service. Will take my business elsewhere from now on.
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