The New Snapper's Seafood Restaurant

The Snapper Seafood is my favorite places for Fish and Chicken . I highly recommend this place. The service is spot on! The prices are very reasonable too!

Honestly I am a bit alarmed and surprised by all the bad reviews here. 3.5 stars for me. I had the fried catfish with 2 sides for the discounted promo online on Seamless for ~$16. Online ordering was easy and the food was prepped quickly around 6:30 pm on a weekday, I received a personal call from the staff when it was ready. I liked that the cornmeal batter was not too thick like other places, but I would've liked the pieces to be fewer and bigger rather than in thin strips but I guess it depends on the size of the fish. The fish was fried fresh and the tartar sauce was good, albeit in two tiny containers. I had the beans and rice and coleslaw as my two sides. I did wish the sizes were bigger, they were in big "condiment" containers and even smaller than Popeyes' regular sides. I did really liked the flavor in both sides. The beans and rice was more dry like Popeyes instead of being super watery at a lot of Southern places. The coleslaw had a few raisins in it and I actually thought it added a nice sweetness to the coleslaw.

It's been on point every time I've had it! Will be back! Fried basa, catfish, yams, and potato salad were a must for me.

Had the food yesterday at outside lands in San Francisco from the mobile truck I would not recommend I can do better myself the fries were soft and bland and the fish was under cooked I tried to support black business but they hella weak

I gave them two stars for making the fried foods fresh to order (although I didn't perceive the same for the sides) and for packaging the food so it doesn't touch - I know that's important to some folks. I do think that the best thing we had were the wings and even those had something weird going on spice-wise. The waffle was nasty- it had a savory thing going on rather than a sweet one. It also came with Smuckers syrup which always tastes artificial and super processed- something that may be more appreciated by kids and teenagers. The fact that there is an up charge for macaroni and cheese and yams is crazy- especially because the macaroni didn't seem like it was made that day and it was bland. The yams tasted like they may be from a can- neither side is worth the up charge so skip both if you're on the fence about it.I was so disappointed with the amount of money my boyfriend spent at this place considering the food we got. I ultimately couldn't get through my food and he got through half of his before calling it quits, which is out of the norm because he usually doesn't waste food. I'm all for supporting small businesses so check them out for yourself if you're in the mood to try something new. If you're hungry and want a better quality of food for your money then there are better options if you drive to Emeryville or Oakland.

What is that 3 Stars? That's the average from the 4 times I've had food from Snapper's brick and mortar location. The first time was excellent.This was pre-Pandemic. Service was friendly. You place the order at the register. Service in this setting is are you greeted, are questions welcomed and answered clearly? Yes to those and all surfaces were very clean and I liked that they had local Richmond reading materials. The second time was also late afternoon on a weekday and the employee was slightly ill-tempered, but the food hot and well-seasoned. Catfish and snapper were fresh with a good crisp fry.Collards on second visit are over salted. Third visit was right after general lockdown. Employee acted like she didn't want to be there. Things weren't as clean as on earlier visits. Wait was longer than in the past, they were out of some things. Weekday afternoon.After that we went with delivery. That was the worst. Snapper had been cooked much too long. Dried out. Collards had too much salt and too much vinegar, Nothing was right. I put off writing this because think it's an important Richmond business.So, why am I writing all this now? Because lately I've been looking at their IG and I think the truck looks like a sure shot. The owner does updates from the truck. Maybe things are better at the brick and mortar now also, I have not been back. The truck looks like a must try and it's parked near The Factory bar fairly often according to their IG. A cold beer with the Snapper's menu when it's on point WTG.. The owner was doing free sample mini fried fish sandwiches, sliders, last week at The Factory last week and those looked great on IG. We're going to give them a try again,

Honestly 2 stars was me being nice, the workers were nice and the kid taking my order was sweet. This was my first time at this establishment and it wasn't really all that compared to other spots I've been to around the bay, i thought why not give this place a shot since I'm a local so support local businesses of course, and I was pretty disappointed with some of the dishes we got. First, the sides were trash, the greens were bitter and had no flavor tasted like they just boiled it in water and threw it in the container no amount of hot sauce could save it, the mac n cheese does not look like the photos on yelp it was definitely thumbs down, tasted like literal elbow noodles with melted cheese on it, no flavor what so ever. We got the clam chowder, it was watery and flavorless and was legit milk mixed with potatoes and clams. The chicken wings were okay, the texture was great Ill give them that, it had the right crunch and it wasn't dry but lacked that flavor, i had to cover my whole chicken wing in hot sauce to actually enjoy it. Now what they did do right was their fried prawns with that sweet sauce and hot sauce mix, so ill give them that. The red snapper was alright slightly overcooked so it was a bit dry we obviously had to get extra cajun seasoning on both which I'm glad we did since everything else was lacking in seasoning. So yes thats my honest opinion on the dishes we got, I would say forget the sides and just get the fish or prawns itself with extra cajun seasoning. Their prices have definitely increased from whats on yelp so pretty much the combos were over 20$, I understand inflation is an economic problem currently but if you guys are going to charge that much for your dishes the quality and taste should meet what your customers are paying. Expect to pay a lot for food where the taste isn't worth the price, most likely won't be coming back.

It pains me to have to write a poor review for a Black-owned small business. Recession aside, the portion sizes are way too small. I ordered the "lunch" and ended up with a "snack."Really wish I had something better to say. Fish is well prepared but just not a good value for $16 bucks and some change.

Food & service is amazing! Went here three days ago & I'm blown away, hands down great place to grab a bite to eat!

The owner and employees were friendly but when you walk in to order. Their kitchen or appearance of the front desk does not look sanitary. The food was also not friendly to our stomachs. One of our friends was fortunate not to get food poisoning as she got fried shrimp and catfish. My boyfriend and I ate the chicken tenders, chicken wings and fried basa fish. My boyfriend and I were throwing up violently for 4 hours straight. We were in a lot of pain and felt like we couldn't breathe. We both are still recovering. We have diarrhea since Monday evening. Our stomaches are both still sensitive and hurts. We did not plan to get sick the night before Christmas eve nor still be sick on Christmas. This was not a pleasant Christmas gift. 4 days later, I lost 4 lbs and still find it difficult to eat without my stomach feeling uncomfortable with gasses. My friend assumed their fish or chicken was not stored properly or undercooked. I'm all about supporting small businesses but I will never eat at this restaurant ever again with the experience I had. I was throwing up, crying from the pain, and feeling chills. I regret asking my friends to try this restaurant as it almost cost a trip to the hospital. Be aware of this restaurant. Friendly service but not friendly to the stomach.